H10 Tenerife Playa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto de la Cruz
H10 Tenerife Playa
Health Protected
Av. de Cristobal Colón, 12, Puerto de la Cruz, Canary Islands 38400, Spain
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With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and 12 minutes by foot from Plaza del Charco. This upscale hotel is 0.1 mi (0.1 km) from Casino Puerto de la Cruz and 0.1 mi (0.1 km) from Playa Martianez.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 61 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolSaunaMassage RoomFitness RoomBarBilliards RoomTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Tenerife North Airport
(27.0 km)
Airport: Tenerife South Airport
(90.7 km)
Landmarks: Playa San Telmo
(440m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Privilege Double Room 1 Double bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Basic Double Room 1 Double bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Family Room with Pool View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Basic Single Room Without Balcony
1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Double Room with Sea View Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Double Room with Sea View Balcony
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Family Room with Pool View (2 Adults + 1 Child)
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Superior Double Room with Sea View
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Superior Double Room with Sea View
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
6
Double Room with Balcony and Sea View
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
4
Family Room with Pool View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Double Room with Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
2
Superior Double Room (3 Adults)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Superior Double Room (2 Adults + 1 Child)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Double Room with Balcony and Sea View (2 Adults + 1 Child)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Double Room with Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
2
Superior Double Room with Sea View (2 Adults + 1 Child)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
4
Double Room with Balcony (2 Adults + 1 Child)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
2
Superior Double Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Shampoo
Check Availability
Hide Room Types
Guest Reviews(61)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities3.9
- Location4
- Service4
백영은
March 5, 2023
The location was right in front of the beach, so it was great! It's nice that it's close enough to hear the sound of the waves from the hotel, and it's right at the sea when you step out of the hotel door!! However, there is no parking space and the building is a bit old. I think a lot of old people come here.
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Shi77bushi77
February 1, 2024
Very good
Original TextTranslation provided by Google
Guest User
May 3, 2024
On the whole not a bad hotel but don’t go there if you are coeliac, nothing is labeled, you have to find a chef to go round all the dishes to tell you if they are gluten free. By the time they have gone round it’s difficult to remember. I had to wait to find someone to get me some gluten free bread. Some restaurant staff don’t know what you are talking about.
Guest User
May 3, 2024
Excellent customer experience and warmth at a time when I was feeling quite low. I chose a sea view room, and upgraded to Privilege service on arriving at the hotel. Everyone was very friendly and welcoming. Augoustino(Client Service Manager) and Sandra(A la Carte Restaurant) went the extra mile to make my short stay very enjoyable. I also commend the Reception Team, Rosa(House keeping Team) and The Bar Team who were always happy to serve delicious mocktails. Lovely meals and excellent views of the sea. Right on the promenade so easy to walk to shops, the beach or restaurants. I will definitely recommend this hotel and look forward to visiting with family.
Guest User
May 2, 2024
Staff all fantastic apart from customer liaison person . he spoke down to me and he was ariogant . also the hotel charge for a kettle ( £50 ) for 2 weeks .
Guest User
April 7, 2024
April 2024. "This is the second time both of us have been here on holiday. It hasn't changed much, although there are some new staff members and some who recognized us from our last trip, a year and a half later. Everyone is very friendly and helpful. We chose to go Privilege again, as it's a nice feeling to be able to sit back and relax. The weather is beautiful, although we did experience rain one day. Even the manager apologized for the rain. One additional thing we noticed by the pool was a disabled chair lift, which is great for keeping up with the times. We would also like to mention Vincente, a staff member who was always attentive to our needs. He was just as helpful as the last time we met him. It's a great place to stay and chill, and to switch off from work and all the things that bring you down. We both plan to come back, but we might try H10 Ocean in Jamaica first." Thank You to All the staff that made our holiday special. Also, we are still here for two more days.
Guest User
April 7, 2024
Whilst the hotel is very clean and our sea facing room was mostly fine (mattresses were very hard and we asked for softer ones as I had back surgery and the mattress caused pain. They put a topper on each bed which helped very little.), you have to pay to use the safe and there was no tea/coffee making facility in the room so it was just as well we took a travel kettle. The rooms would benefit from an information folder advising how the hotel worked and what services were available as we had to ask the brusk reception staff about certain things. For instance, my sister went to get ice cream from the pool bar (they said it was on the all inclusive plan) but she wasn’t allowed to take them as reception had put ‘credits’ on our room - very embarrassing in front of fellow guests!! The reception staff (all except one lady) made us feel like an inconvenience! The food….at best it was lukewarm and some offerings were virtually cold (I don’t know if you’ve tried cold watery brussel sprouts?). We had to eat more bread to fill us. When we checked out we were asked by a male member of staff if we’d experienced tummy trouble during our stay - make of that what you will!! This short break was expensive given we were actually only there for 5 nights and we certainly wish we’d chosen elsewhere.
Guest User
April 3, 2024
I was a little uneasy after reading all of the complaints on here before I travelled. However, don't listen to a single word. I have stayed in many hotels and this one is up there with some of the best. The location is one of the best I've stayed in..right on the bay, amazing views of the surfers, and on the main promenade. All the staff were so friendly and helpful. We had a medical incident during our stay, and the staff went over and above. Yes the restaurant does get busy during popular times but the variety of food for every diet is amazing. We stayed half board and absolutely loved the variety for breakfast. The rooms were cleaned daily and the whole hotel is spotless. All in all a brilliant stay, and yes I will certainly be back!!
Guest User
April 2, 2024
I stayed in this hotel for 5 nights, good location, good breakfast , but stuff was not friendly , reception was not helpful , room with no any kind of amenities , lifts very small. Anyway good location , good area , and restaurant. No parking , no ref in rooms , no electric kettle , no slipper . For my next stay , I won’t prefer this hotel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €5.50 (approx. £4.73) per person |
Adult | €11.00 (approx. £9.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 324
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and 12 minutes by foot from Plaza del Charco. This upscale hotel is 0.1 mi (0.1 km) from Casino Puerto de la Cruz and 0.1 mi (0.1 km) from Playa Martianez.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante El Drago, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Breakfast is available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 324 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante El Drago, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Breakfast is available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 324 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Sauna
Massage Room
Fitness Room
Bar
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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