Sleep Inn Lancaster Dallas South

This was a decent hotel for the price. Only issue was with the water pressure in the shower. It was extremely low.

They stop serving breakfast at 9:30. That's too early if you ask me. And the girl waited no later than 9:30 on the dot to start putting stuff up. And was rude when she told me it's over at 9:30

Did not have towels and couldn’t get them when asked for them otherwise all was good

I like that it’s close by I use it for my weekend getaway

We were in Dallas for Medieval Times for my granddaughter's 18th birthday celebration. We chose a hotel that was closer to the outskirts of town but still close to the event. We had never stayed in this hotel before. The staff was very courteous. We were also impressed that we had a full breakfast that was very tasty. Thank you for a wonderful night's stay.

I had to travel for a family emergency so had to make a reservation at the last minute. The room was very nice, clean and comfortable. I am very pleased with it and would stay again.

We had 2 different people come into our room within an hour after each other while we were sleep saying that the person at the front desk said that the room was empty

I reserved to “pay at hotel”, 4 hours before we arrived, someone at the hotel charged my credit card. I was prepared to pay at the hotel with a different card so they over drew my account. An employee told me that the building supervisor makes them take the payments of people who are coming before they get there for money purposes and she hates it. When we arrived I was charged for both nights separately which was strange but oh well. The next morning around 7:35 after we left for my sons meet I was charged again. Then I spoke to the hotel and the night guy who checked us in told them we had a one night reservation so they charged us for not being gone without even checking my reservation! Then she claimed to have fixed it and 2 hours later I was charged over $200 AGAIN! All my money gone while I’m out of state with my sons and it’s not my fault. Today is Monday and I had to call AGAIN because they still took more money than the reservation was for. Not to mention the room had no smoking signs but smelled like a cigarette factory, the pool was dirty and not cleaned, and the crock pot stuffed full of eggs at breakfast was gross.

Property locks entrance door after 9:00pm. Quiet, very clean facility. Well kept.