"amazing hotel, very near to the train station just need to cross the bridge. there is a convenience store with atm just one minute away from the hotel (in between the station and the hotel). good location and friendly staff. free luggage storage provided as well."
"Room is as expected for a business hotel. They leave no corners uncleaned. The level of service of reception is exceptional. The reception can help to send your luggages for you, we sent ours to Tokyo and it arrives the next day. Breakfast is great with lots of Nagano seasonal choices."
"The hotel is really clean and quite spacious. The Airconditioning is centralized and we were there during winter so it’s on heater mode. The location is probably around 8-10min walk to Nagano station. They have coin laundry in the first floor. They have 2 pillows per bed, one firm and one soft."
"One of the bigger hotel rooms I have stayed in Japan so far. Free welcome cake and drink, free unlimited ice cream during your stay and a small treat when checking out. They also have the most variety of tea available for you to enjoy during your stay. The hotel is also quite close to the Nagano station. You can see the hotel building when you exit the East exit."
"The room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money."
"The hotel is nicely situated between the train station and the temple. The room was clean and the staff very efficient. The lobby area had a welcoming area that had free soft drinks and teas and coffee as well as small snacks in the afternoon. We had to delay my arrival a day due to a delay that set us back a day and whilst this was not a problem to sort with the hotel I did still have to pay the full day. Technically this was the rule but sometimes given the trouble we had getting there a little flexibility would have gone a long way."
"Near station, clean, spacious beds, but requires you to be out the inn from 10AM-4PM"
Very Good
34 reviews
8.7/10
1 night
From MYR 92
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9.3/10
Great
GGuest UserIt was a pleasant stay as all of us enjoyed the onsen after a long day after exploring Nagano. Location is great as it’s near to the station where you can easily get onto the train and local buses. Room is a bit small for a family of 3, recommend to get a bigger room with additional bed if you have a kid.
GGuest UserThe ryokan is situated just a few minutes’ walk from Chusha Daimon bus stop and Kuzuryusha Shrine—an ideal location for us as we stayed for two nights and focused on visiting the five shrines and nearby local shops. The ryokan is clean, and the staff are extremely friendly and warm. A few staff members speak basic English, which was helpful. The kaiseki breakfast and dinner were delicious—be sure to arrive with an empty stomach so you can fully enjoy the many courses and variety of dishes. The onsen is cozy and relaxing. Yukata are provided, and the amenities are well stocked, making the stay very comfortable. Nearby, there is a soba noodle shop where we enjoyed a hearty meal and even ordered dessert multiple times while waiting for the snowfall to ease before continuing our shrine walk. Right next to the soba shop is a souvenir store where you can pick up a few mementos to bring home. There is also a shuttle bus available within the Togakushi area, but my brother and I chose to walk while visiting all five shrines, which was a wonderful experience. A truly lovely place to stay. Highly recommended.
GGuest UserI had a wonderful stay at Smile Hotel Nagano. The staff were extremely polite, helpful, and welcoming, which made my experience very comfortable from check-in to check-out. The ambience of the hotel is pleasant and relaxing, and everything was well maintained and clean. The services were smooth and efficient, and I truly appreciated the attention to guest comfort. Overall, it was a great stay, and I would definitely recommend Smile Hotel Nagano to anyone visiting the city. I would love to stay here again!
GGuest UserLocated about 20 minutes from JR Nagano Station, this hotel was a great choice for our trip, especially since we were driving. The highlight was the stunning mountain view from our room, stretching from sunrise to sunset—a beautiful and unexpected surprise. The hotel lobby feels high-class, but the rooms do show signs of age, with a dated interior. However, the onsen experience more than made up for it—spacious, relaxing, and the outdoor onsen offered an incredible view of the ice-covered mountains. A major highlight was the exceptional service. We encountered an issue with our luggage delivery, and three hotel staff members went above and beyond, patiently assisting us and coordinating with another hotel to ensure everything was sorted. Their kindness and dedication truly left a lasting impression. Overall, despite some aging aspects, I’d highly recommend this hotel and would definitely return on my next visit.
GGuest UserOur family with three generations very much enjoyed the food, bath, and hospitality at Yakuoin. We have very little Japanese, but felt welcome and had an English speaking guide for the morning service and tour at Zenkoji Temple.
GGuest UserIt was a good experience. They have a big space. Towels not provided. But from night 10 to morning 10 free cold drink, tea, coffee, water and hot water provided.
GGuest UserGreat location. Even though hotel is not as new compared to surrounding ones, it maintains its cleanliness and we are satisfied during our stay.
MMshazelngHad a great stay at hotel abest. The hotel is directly opposite Nagano station, making it very convenient and easy to get around. The hotel staff are friendly and helpful. Highly recommend
Some of the best places to stay in Nagano City are near popular attractions like Togakushi-Jinja Chusha, offering easy access to key sights and amenities.
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