Hotels near Birmingham Crossplex, Birmingham

I had a wonderful stay at this hotel. The staff was friendly, professional, and willing to help. My room was clean, comfortable, and well-maintained, which made my stay very relaxing. The hotel location was convenient for everything I needed. Overall, it was a good experience, and I would definitely recommend it to solo travelers.

Originally a mansion for a mining baron, the building fell into disrepair until an architect purchased and restored it. The mansion is absolutely beautiful and full of history and antiques. I shared the “Enchanting Turret” room with my older sister. The beds were far enough away that we were afforded ample privacy. The owner, Sheila, lives on the grounds and was a gracious host, offering both hospitality and valued advice about the area. On top of everything, it’s in a great area close to both restaurants and the airport. I give this establishment my highest recommendation.

Excellent salary and helpful reception staff

This place was great...they moved us to a new room bigger room because ours wasn't ready at no extra cost and we were actually checking in early and didn't charge for that either...lovely staff clean rooms and awesome breakfast...at check in they even give complimentary warm chocolate chip cookies and the were amazing...nice touch💜

The surrounding area is not so safe, but it's not bad

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

The breakfast was delicious and parking was free and they also served lemonade in the afternoon.

We wanted to stay in Irondale rather than Birmingham and although this property didn't have great or CURRENT reviews,the description said that it was renovated in 2024 and no other property had a better review. It was indeed updated in some areas and our room was very nicely appointed with new upholstery and modern furniture but it was not clean. There was a layer of dust (construction?) on EVERYTHING and long, dark hairs on the bathroom floor. The window glass was filthy. The freezer was so in need of defrosting that the door would not shut and we were unable to refreeze our flat ice packs. I would guess that no one has stayed in the room since the renovation and the room had not received a post-construction cleaning. The elevator was very dirty,noisy, and a bit scary to ride to the 4th floor. The regular clientele is obviously traveling construction workers. Staff was very friendly but unprofessional.

The hallway smell was over the top. Whatever they use to mask the smell was just awful. Also, when I came back from dinner one night, there was a puddle of water from the a/c. Water was under bed and to the other side of room. Management came and cleaned it up and took care of a/c issue. It was late and didn’t want to deal with that. Wont be going back.

Was a good hotel but the early check in fee was a bit steep. But overall a nice clean hotel and the room was immaculate.