"Being a former housekeeping manager, I’m very critical of hotel rooms. The room was clean and comfortable. The breakfast was well stocked and the staff was friendly. Not much more to say except that I will stay here again if/when my travels take me to Dallas."
"The hotel was very clean. The staff were extremely helpful and friendly. The evening happy hour and morning breakfast were excellent and a great way to end and start our days. I highly recommend the brisket omelette, it’s absolutely delicious. We would definitely stay here again."
"The people at the front desk were so kind. Everything at the facility was so clean. My kids loved the swimming pool so much. The parking is very close to the elevator and room. The food was very good and they have nice tables to sit ."
GGuest UserBrand hotels are still good. This one is in the city center, the location is very good, and travel is very convenient. The room is clean and tidy, the hygiene is very good, and the front desk staff is also very friendly!
GGuest UserHad a quick work trip and was looking for a place that I could get easily back and forth to and from the airport. Grateful for the shuttle service provided by the hotel and for the driver Perry. He is truly a gentleman who cares about his passengers. Quite thoughtful. Given some of the reviews, I was little concerned arriving at the hotel BUT I could not have been more pleasantly surprised. It seems some of the reviews may be for some of their other locations which share the same name. This hotel was spotless. It is less than a year old. The rooms are spacious, clean, comfortable bedding, pillows, lots of outlets and USB ports throughout, and the bathroom stocked with Dove hand wash, lotion, shampoo, and soaps. The common areas are also great--the gym, the bathrooms, the coffee/tea area, etc. They are well designed and equipped with plenty of seating and charging capability. Also, I want to give a shout out to front desk clerk Cindy. She was working extremely long hours each day I was there and helpful at every turn when I had a question. Others mention the noise of the nearby interstate--that was not a problem for me as I travel so much that I bring with me a hand sized white noise machine. Makes a huge difference. Would stay here again.
Ddoxa praise diazIt was a great location. Very accessible to downtown and nearby attractions, however the cleaning services could've done better in refilling stuff in the toilet. Over all, the stay was okay.
GGuest UserWas a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits. The bottom line: The Hyatt Regency is still a safe bet in Dallas.