Hotels near Mall Playground, Charleston

The hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.

We had a wonderful stay at Christmas time. The hotel was beautifully decorated. Check in was easy, we were offered a$20 upgrade for our room, which we accepted and we enjoyed our 3 nights in a suite- lovely! The courtyard was also decorated and the outdoor fireplace was always blazing. We liked having a glass of wine in the evening. We also loved “The Den” bar! The pizza was yummy! Such a cool experience- we will definitely stay here next time we are in Charleston!

When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included. The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it. We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation. At the end we just took a bottle of water in the morning and had breakfast elsewhere.

The staff is friendly and courteous. The rooms are clean and pretty. I love that Starbucks is practically in the hotel.

Great stay - modern, clean, and friendly staff.

My hubby and I did a two night stay for a pre-Christmas celebration and shopping. We were greeted by the friendliest staff and our room was a large king suite with a beautiful view. Super clean. It was located next to the elevator which I thought would be a problem but turned out okay. Free parking and a 10 minute $10-13 Uber ride into the city. Breakfast was great! Consisted of oatmeal bar, scrambled eggs, breakfast meat (one day bacon the next day sausage) a variety of breads, a breakfast sandwich and juices and coffee. We would definitely stay again. The pic is the view from our rom.

The Hotel was incredibly convenient. A short Uber ride from the historic center. The breakfast was adequate. The check-in staff super friendly.

I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.

Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.

Overall, the hotel is good; bright, clean, and relatively quiet. The location is also good. It's one of the better hotel options for tourists. I would consider staying here again next time; booking in advance will get you a better price.