The cottage we had rented was smelling very bad, and the outside terrace, partitions etc were not finished. We had the feeling being in the middle of a roadwork, with no proper terrace nor table, with the wooden parts of the terrace to be built right ahead and living with the neighbors 1meter away without "garden"partitions. While complaining and requesting for refund, the reception manager spoke to us in a very disrespectful way, and never accepted reimbursement (even if the place didnt correspond to what they promised while booking). On top of that, a lot of customers were complaining at the same time, about the cleanliness of the hotel, so I guess this part of the residence is not better.... Very disappointed by the place and the "professionalism" of that lady, who was very rude with us. Unaceptable.