Angela
August 28, 2023
I loyally choose Hampton Inn because I know that it holds a standard for cleanliness but this room was not up to standard. The table top and bathroom counter felt grimmy the whirlpool was dirty and had all kinds of little hairs stuck on the walls. Had to clean it myself to use. The bathroom was dirty, the grout especially along the walls was really dirty. There was an office chair that the back was completely ripped out of. The biggest disappointment was when we finally got into bed, we kept hearing a drip when we turned on the light we saw that the ceiling was dripping from a patched spot on the ceiling. By this time it was super late, we had to be up early for an event and the bedding was at least clean. So we laid a towel where the drip was hitting and went to sleep. When we informed front desk while checking out she just apologized. I know we should have told front desk when it was happening but we didn’t check in until 9pm and the staff seemed frazzled with fully booked rooms and technical issues due to the storm the night before. So we felt like we could just suck it up but for the price we paid and how disappointed we felt, I figured it was worth mentioning. We did not take pictures I really wasn’t planning on complaining