3-Star Hotels in Lisbon

I stayed for 2 nights in the hotel. The staff are very polite, hotel location is prime and easy to find. The cafeteria and bar area is really pleasant and gives good vibes! I would like to highlight an incident, that actually motivated me to write this review. I had bad experience in Lisbon with one of the local taxi company. The hotel staff Andrea, who also sits on reception desk during noon time, helped us to the core and gave us peace of mind. She is not only a good hotel staff, but also a better human. If I visit Lisbon again, needless to say, this will be my first choice!

Perfect location with the hotel about 20 walk downhill into town centre or 2 minute walk to the Metro - Marques de Pombal. We used a viva viagem card for zapping our way around . Can get anywhere in Lisboa really quickly and cheaply . Rooms were spotless and kept that way during our stay . Room could have done with a chest of drawers or some drawers in the bedside tables as storage was not generous. Breakfast was a simple but tasty buffet with hot or cold choices. Staff worked hard to refresh buffet and keep the tables free. Place is all you need for a good base to explore Lisboa.

AC not working properly, no food in room, no mini bar, uncomfortable, old property needind minor renovation, many things not working such as shower head, sink not draining enough, sometimes not cleaned well. ceiling damage and micro pieces falling in bathroom AC filter dirty, walls in cupboard, could hear the couple next door having sex every time. head manager of the hotel not listening and almost rude. asked him to fix the VMC, there was too much humidity to which he replied that he is not god. I told him that if he cannot make a VMC changed I do not know how he is a manager. no discount nothing for the hassle it has been there. changed room once to have even more issues. did not seem double windowed either we could hear the street. barman when I asked him what he has aside of drinks, his reply was so low lever: What do you think I can have? it is a bar. when I explained that he might have offered snacks or small food, he did not understand. it is a very low level hotel for a high price. I will never recommend that place and I will even spend some time to damage their online reputation.

My recent stay at the VIP Executive Zurique Hotel was acceptable. This hotel has so much potential, and some more attention in a few areas would go a long way in transforming this property to one of a higher quality. The service was excellent. Employees were all compassionate and professional. In addition, the food offered in the hotel’s restaurant was of high quality. Prices at the property were fair. From a value point of view, I expected a bit more. I paid €439 for my eight-day stay. In addition, dinner was expensive and extremely limited. More specifically, in terms of amenities, the hotel boasts a beautiful outdoor pool area. Unfortunately, it was often overcrowded and littered with garbage. More attention to detail would remedy these issues. Wifi was available, but weak in certain parts of the hotel. A bar is located in the lobby, but opens late and closes early in the evening, making it inaccessible. The gym was closed during my time here. That was also unfortunate, as images and descriptions on websites were misleading. I stayed in an Executive Single Room during my week here. The room itself was contemporary and updated, however, housekeeping was inconsistent. Some days, my room was cleaned impeccably, others, housekeeping was abysmal or nonexistent. Towels oftentimes had rips or stains on them. The curtains had small rips and were stained. In addition, one of the blankets was stained. The provided toiletries were good. The bed itself was comfortable, but the pillows were very poor quality. The hotel did not specially publicize a smoking policy. Oftentimes, the corridors reeked of smoke. Cigarettes littered the pool deck and common areas in the hotel. Staff worked hard to keep surfaces in the lobby disinfected, however, their efforts were undermined by thousands of guests utilizing these areas. I do believe the hotel is understaffed. The hotel would benefit from having maintenance and housekeeping readily available and on call for assistance. When I necessitated maintenance, I was told I would have to wait for the following morning when the technician would be available. While the rooms were updated and contemporary, the bathrooms were rundown. The hotel shows it’s apparent age on the exterior, and in the elevators. Some surfaces were cracked and not functional. I experienced difficulties in the elevators. They stopped working at times, leaving me stuck. Again, better maintenance would remedy these concerns. The location of the hotel is a positive. It is surrounded by transit options that provide direct links to cities all across the country. This is ideal for all visitors. Overall, the hotel served it’s purpose. I do believe the hotel is ill equipped to handle the high volume of guests that stay here. Housekeeping is marginal, and must be improved. Maintenance needs to pay closer attention to the aging property. Finally, security here is lacking. I have some concerns as it pertains to safety. Front desk staff has no control over people

Room was clean, have both towels and hand towels, changed every day with clean ones. Pillows were good. To use room safe must pay deposit plus 2 euros/day. Has room phone but no phone directory, so unable to phone housekeeping or reception. Had to go down to reception to complain about the choked sink (wash basin): Sink choked, flowing very slowly, waste water accumulated took long time to drain away. However nothing done. Complained in the morning and in the afternoon about the choked sink and unable to use the room phone since no directory. Reception staff in the afternoon did not take note about the choked sink. He said hotel does not give housekeeping phone number to guests. I said that I want to complain to the manager. He said that he had passed on many complaints to his manager, though his manager said “yes, yes” but he saw no change, including the fact that room phone has no directory to call reception or housekeeping. (When we returned 11 days later, there was still no phone directory in our hotel room.) The following morning I told the reception staff that the sink was still choked. He was surprised and he went to our room to see the sink. After seeing that the sink was choked, he assured me that the sink would be cleared. Sure enough, when we returned to the hotel in the evening, the c hoked sink was cleared. Has to climb 6 steps to reach lift/elevator. This can be a problem for older folks with heavy luggage. On our return stay, the room was much smaller. Could not close door of shower room when standing in front of wash basin. Mini fridge did not work and none available for replacement. Toiletry tray in shower area was missing. Not enough space to stand for showering, making it impossible to have a proper shower. Holder for shower nozzle too loose, could not stay in position except when hose was pressed against the wall.

My friends and I stayed in a 4 bedroom private room for 4 nights. We found the hostel to be perfect overall. The room was very clean and the beds were comfortable. Fresh towels were provided each morning. Being able to step out onto a small balcony with a view of the city is a bonus (we stayed on the 4th floor). Although shared, the bathroom for our floor was always clean and with two toilets, two showers and a urinal, I would say that it is ample for the number of rooms sharing it. In fact, during our stay, we rarely met any other guests in there. The staff in reception are friendly and helpful and speak excellent English. We didn't try the 3 euro breakfast so I can't comment on that. The location of the hostel is fantastic- it is only 15 minutes walk from the centre of the city and there are metro and tram links just round the corner. The area around the hostel contains several decent bars that are much, much cheaper than the overpriced places in the centre. There are also several excellent restaurants nearby, including a great Portuguese grill place a few metres round the corner and a brilliant Chinese restaurant across the main road (Noveu Paris). There are also two well stocked supermarkets within 5 minutes walk. Overall, we had a fantastic stay at this hostel and I would strongly recommend it.

Booked this hotel because it is in easy walking distance of the Rock in Rio festival site. Was also delighted to find that right outside the front door is the entrance to the Alameda metro station - 6 stops to the city centre and 6 stops to theairport, without having to change! Staff were extremely helpful and friendly. Excellent cafe across the road if you don't want the hotel breakfast and on our last day we also discovered the Impresso Restauarnt (about 100 yards away) which looks as if it might be a converted cinema. Decor might be a little tired but all in all, I thought that the hotel was excellent value.

First, very close to airport, which makes it cheap to taxi or Uber. Hotel is in the business district so it’s fairly quiet at night, except for hearing the train, which I kind of like. Rooms are old fashioned, and on the smaller side. Staff was very friendly. Lobby is nice and bright. We liked having a nice bar and restaurant on premises. Breakfast is nice, but it’s a mad house in the mornings. This hotel has four small elevators, which rude guests try to force themselves onto with luggage when they’re already full. During our stay, one of the main, bigger elevators remained broken. Since we were on the 9th floor, we had to wait longer to go up or down. I highly recommend you request a room no higher than the 2nd floor if you don’t want to wait. Wi-Fi here is terrible. Our phones would not stay connected and trying to do anything online was beyond frustrating. We very much liked the location. Close to the metro, close to a grocery store, lots of coffee shops in close proximity. Very easy to get to downtown Lisbon. If we were to Lisbon, we would definitely consider staying here again, however I would search for a good deal on a more up to date hotel closer to city center if you don’t want to take multiple train stops.

Luxurious, huge room for 3. Beds are comfy and their sheets smells so good and clean. There’s fridge and hair dryer. Big Bathroom too. And the location is just perfect. We love Lisbon and staying in this hotel was really a good decision. It was a wonderful stay.

Room a bit small, but comfortable. Note that the walls separating the bathroom from the bedroom are made of frosted glass. Close to the metro so very easy to get around in this city.