Guest User
October 5, 2021
Very very poor experience! Finally had time to write a review slowly. Radisson directly gave me four consecutive hits, and the above ratings were assigned to this one and that of Covent Garden.
1. I booked and paid in advance, but when I arrived at Bond Street at 10pm, the receptionist told me that the room was full. Then told me to help me call a taxi to another Radisson in Covent Garden. I can bear it, even if you are from the same company, this kind of operation is wrong.
2. It took the front desk more than ten minutes to make a room card for me, room number 322 (I still remember it), I swiped the card and pushed the door, and I gasped inside. There is already a girl living in the room. We were both dumbfounded.
3. The front desk changed me to room 304. There is a do not disturb sign on the door, and I am already worried that someone is staying again. When I opened the door, there was no one there. But there are two and a half bottles of mineral water by the bed. I guess the front desk, the front desk said that it might have been forgotten during cleaning... At this time, it was already a little bit broken.
4. When I was looking for a hair dryer, I opened the closet, and there was a pair of black jeans in it.
When the front desk came to pick up the jeans, I was speechless, asking me what compensation I want or what can I do for me? Me: Just want to sleep and make sure no one comes. Then the door of the room was stuck, and I slept very restlessly all night.
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