From the following aspects:
1. When traveling, the hotel is not responsible for the pick-up and drop-off. It was already 10pm when our bus arrived at the Dazhai parking lot at the foot of the mountain. The day before, we communicated with the hotel about carpooling up the mountain. However, the hotel replied that there was no carpooling vehicle. We paid 120 to charter the car from the hotel. Take up the mountain. When we went down the mountain at noon on the second day, the hotel still replied that there were no carpooling guests, and it cost 120 to charter a car to go down the mountain. We called the nearby inn ourselves and informed us that there are vehicles going down the mountain at the Tiantou Village parking lot, which is an 8-minute walk from the hotel, and the price is 30 per person. time.
2. Equipment. The hotel had a power outage in the evening that day and did not inform us in advance. Guests from other hotels on the bus told us that we asked the hotel ourselves before replying that it was generating electricity and could guarantee our occupancy needs. We lived on the 4th floor, and the water flow in the bathroom was very unstable. We reported to the front desk and were told to take a shower on the 2nd floor. There was no shampoo or shower gel when we arrived at the bathing area. We checked in at about 11 o'clock, and the hotel sent a WeChat notification saying that power generation would stop at 11:30, without asking us about our needs.
3. When I checked in, the sound insulation was very poor, there was no elevator, there was no mineral water in the room, and there were small spiders at the window of the room. My boyfriend took care of it himself. It was raining when we checked in, so we asked the front desk for a plastic bag. The front desk asked us to buy shoe covers ourselves. After asking around, they reluctantly gave us a plastic bag because there were no shoe covers for sale. What was speechless was that we walked around for a while. When I returned to the hotel, I took off the plastic bag at the door, and asked for a plastic bag when I left the hotel. The front desk was only willing to give garbage bags, and only gave another plastic bag after strong request.
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