RUA NORTE DO CANAL DAS HORTAS NO, 128-136, Macau Peninsula, Macau, ChinaView Hotel Details
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Guest Reviews of Jinjiang Inn Border Gate
8.9/10
Very Good
1459 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service9.1
Cleanliness9.0
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All reviews(1459)
Positive reviews(1382)
Reviews with photos/video(244)
Convenient location(214)
Great value for money(134)
Friendly front desk staff(73)
Average sound insulation(37)
Stayed multiple times(11)
Convenient public transportation(10)
Tasty restaurant(7)
Luggage delivery service(5)
Negative reviews(76)
Pomski
Standard Twin Room
Stayed in Jan 2025
Business traveller
39 review
10/10
Outstanding
Posted on Apr 22, 2025
A very great hotel not far from there border crossing just a walking distance. The service was great. The staff was great small and causing room but I had a great time and I’ll definitely stay again when I’m passing through Macau.
Response from Property: Dear friends, thank you for sharing your experience of staying at our Jinjiang Inn Macau Port Hotel; our Jinjiang Inn has always pursued to provide guests with clean and tidy guest rooms. Our hotel is in a good location, with its back to Zhuhai Gongbei Port; it is located near the two ports of Macau Qingmao Port (24-hour customs clearance) and Macau Portal, and is very close to these two ports, and it takes 7-9 minutes to walk to the hotel. If you enter Macau from Qingmao Port, you can take Exit B (see a yellow residential building on the left, the hotel is behind it) and it will take about 5 minutes to walk. Secondly, there are two sockets in our guest room that are of the new national standard, and you can directly use domestic plugs without converting plugs, which is convenient; finally, when we check out, the hotel will store luggage in advance for free; travel light and go shopping conveniently; welcome to choose our hotel again when you come to Macau, and may our sunny and warm service bring you the supreme service experience. I wish you a happy life and all your wishes come true!
Ching Fee
Business Double Room
Stayed in Feb 2025
Booked for others
39 review
10/10
Outstanding
Posted on Mar 23, 2025
Good stay andocation nearby border gate
Response from Property: Dear customers! Our goal is to provide guests with a comfortable accommodation environment and the best service. Our hotel is located between Qingmao Port and Gongbei Port, about 10 minutes' walk away. There is a beauty street and Lailai Supermarket nearby. Welcome to visit us again. Wish you well!
Guest User
Standard Twin Room
Stayed in May 2025
Solo traveller
2 review
5.0/10
Posted on Jun 17, 2025
neighborhood is not nice - in the poor residential and remote area. However public transport connections are fair enough. In two days staying I have seen four staff incl the guard and all were nice and friendly except on on dute on first day (she was not hospitable and looked so bored). none of them speak english and we had difficulties in understanding each other. Note, there is a 100 MOP deposit required for a hotel umbrella - CASH ONLY - and that was very much inconvenient as I do not use cash for years now. Suggested to pay with M-pass but staff did not accept and was not willing to help.
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!祝:安好!
Guest User
Standard Twin Room
Stayed in May 2025
Solo traveller
6 review
8.0/10
Very Good
Posted on Jun 6, 2025
Next to the border (400 m.), so easy to reach when you come from the airport or from China (Zhuhai).
But it's also easy to reach downtown Macao by several busses, all day and evening long!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,酒店臨近美粧與醫葯保健品一條街,也距各大娛樂中心免費巴士很近,步行即可,我們期 待您下次光臨,祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Dec 2024
Travelling with friends
9 review
10/10
Outstanding
Posted on Jan 19, 2025
Very Nice
Very cheap compared to other hotels in Macau
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Room A
Stayed in Mar 2025
Couple
3 review
2.0/10
Posted on Apr 6, 2025
It’s misleading and confusing about what we need for a night stay.
We booked for one night stay and given a 3 hours stay. Never heard of staying for a 3 hours night at a hotel.
We cancelled and requested full refund after realized this issue the next day.
We haven’t heard from them since then 3 days now.
Response from Property: Dear guest, thank you for your review of the hotel and thank you for choosing us to stay in our hotel; your order is for the "hourly room" product. You can check the order information in the background or consult the website customer service to see if the price of the hourly room is the same as the full-day room. I wish you a happy life and all your wishes come true!
Kelsey Hynes
Standard Twin Room
Stayed in Jan 2025
Family
3 review
8.5/10
Very Good
Posted on Feb 16, 2025
Great stay, and convenient location if you’re coming from and returning to mainland China via Zhuhai!
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us and for your praise of our waiters. The hotel has an excellent geographical location: whether it is the Gongbei Port of Macau or the newly opened Qingmao Port that can be cleared 24 hours a day, our hotel is the closest hotel in Macau (it only takes 5-10 minutes to walk to the hotel after entering Macau) and it is close to the Portas do Sol Bus Terminal and the free shuttle bus parking lots of major entertainment venues in Macau. Various transportation is also very convenient. The hotel provides free luggage storage, which makes it convenient to go through customs after shopping! May our sunny and warm service bring you the supreme service experience. I wish you a happy life and all your wishes come true!
Guest User
Standard Twin Room
Stayed in Nov 2024
Solo traveller
5 review
7.0/10
Posted on Dec 16, 2024
Location is bit too far but well connected. If you dont know local languages then its a problem communicating to staff. Otherwise, services and facilities are ok.
Response from Property: Thank you for your thoughtful review! It is a pity that we did not receive your 5-point praise. As the first Jinjiang Inn in Macau, we hope to be your first choice for traveling to Macau. In order to give you a perfect accommodation experience, Xiaojin never stops. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit
Presido69
Standard Twin Room
Stayed in Apr 2024
Couple
19 review
9.0/10
Great
Posted on May 5, 2024
Walking distance to GongBei Border very convenient. Rooms are cleaned, breakfast presentable reasonably cheap and nice. Room little small.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Twin Room
Stayed in Sep 2024
Other
2 review
8.0/10
Very Good
Posted on Oct 4, 2024
The service was excellent, the room was clean, the food was ... average, but not bad. My onlt complaint is this: they said that they have twin sized beds. To me that's about 6 feet (2 meters) from side to side. The beds were long enough, but so narrow that I almost fell off both sides during the night. They are literally the width of a sleeping bag.
Also, the room was a bit small and the shower too.
Overall, not too bad. But I'd need a proper sized bed before I go again next time. There's no way this was a 4 star hotel - maybe 3.
Response from Property: Dear guests, thank you very much for sharing! Our hotel is the first hotel in Macau to join the "Jinjiang Star" excellent brand hotel under the domestic Jinjiang Group. We have an excellent geographical location: whether it is close to the Macau Border Gate or the newly opened Qingmao Border Gate that can be accessed 24 hours a day, our hotel is the closest hotel in Macau (it only takes a few minutes to walk to the hotel after entering Macau) and it is very close to the Border Gate Bus Terminal and the free shuttle bus parking lot of major entertainment venues in Macau; there are also drugstores, specialty snack restaurants, and Lailai Supermarket near the hotel. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again
joo khoon
Standard Twin Room
Stayed in Jan 2025
Business traveller
40 review
10/10
Outstanding
Posted on Feb 7, 2025
good ……………………………………………………………………………………………………………………………………………………
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好新春假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還會在不同時期推出很多優惠活動,請您繼續關注我們,歡迎您再次光臨!再次祝您新春快樂!
Daisy Gallegos
Standard Twin Room
Stayed in Feb 2024
Family
21 review
8.0/10
Very Good
Posted on Mar 11, 2024
Make sure you have the right location. The location on trip took me to a different location. It takes less than 10 minutes to get from immigration to the hotel.
The first room we were given had a strong smoke smell, even though it was a nonsmoking room and I had clearly asked for a room that didn’t smell like smoke. They did switch our room, the second option was much better.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
chuch
Standard Twin Room
Stayed in Jun 2024
Travelling with friends
2 review
8.5/10
Very Good
Posted on Aug 31, 2024
standard hotel value for money, location a bit far from the touristy places, and not for light sleepers as walls/ doors are not very sound proof
Response from Property: 尊敬的賓客:您好!感謝您選擇錦江之星澳門酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Alfonso Ricardo
Business Room A
Stayed in Mar 2025
Solo traveller
90 review
10/10
Outstanding
Posted on May 8, 2025
Nice hotel and near the border gate
Response from Property: 親愛噠客人,您好。我們錦江之星澳門關口酒店是澳門首家的加盟國內經濟型連鎖品牌的連鎖酒店,也是全澳門離關閘最近的酒店!從關閘步行僅需幾分鐘便到達酒店,而且旁邊就是通往澳門各大娛樂場所的免費大巴停車場!酒店周邊食肆,小吃店也較多。還有來來超市、新苗超市和各幾十家葯店方便您購物。同時如果您有任何建議歡迎留言,小錦真的很在乎每一位親友的入住體驗和感受,我們努力為每一位入住客人提供最優質的服務
maher
Standard Twin Room
Stayed in May 2024
Business traveller
17 review
10/10
Outstanding
Posted on Jun 23, 2024
This hotel Jinjiang inn border gate is wonderful and so close to gongbei port and a nice choice to stay 😉
Response from Property: Dear guest, thank you very much for sharing your experience of staying at our Jinjiang Inn Macao store! Our hotel is the first hotel in Macau to join the "Jinjiang Star" excellent brand hotel under the domestic Jinjiang Group. We are still a new hotel. Our geographical location is superior: whether it is close to the Macau Border Gate or the newly opened Qingmao Gate that can be cleared 24 hours a day, our hotel is the closest hotel in Macau (it only takes a few minutes to walk to the hotel after entering Macau) and is close to the Border Gate Bus Terminal. , the free shuttle bus parking lots of major entertainment venues in Macau are very close; there is also a pharmacy street, specialty snack restaurants, and Lai Lai supermarket near the hotel. May our sunny and warm service bring you the supreme service experience. Welcome to visit again