District At Al Rajhi Mosque, Third Ring Rd, An Naseem, An Nasim, Makkah, Makkah Province, 21955, Saudi ArabiaView Hotel Details
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Guest Reviews of Four Points by Sheraton Makkah Al Naseem
8.8/10
Very Good
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.9
Service8.4
Cleanliness9.1
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All reviews(122)
Positive reviews(112)
Reviews with photos/video(20)
Awesome stay(19)
Clean and tidy(15)
Great service(15)
Great location(14)
Delicious breakfast(8)
Negative reviews(10)
Guest User
Standard King City View
Stayed in Oct 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 5, 2025
Great hotel with convenient amenities. Suited to solo travellers as it is quite far from the Al haram. The shuttle bus service is convenient though. It comes every one hour.
Guest User
Standard King City View
Stayed in Sep 2025
Couple
1 review
5.5/10
Posted on Oct 13, 2025
The attitude of the staff is just awful. They are not helpful.
They are trying their best to make your stay as bad as possible.
Guest User
Standard Twin with City view
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 7, 2025
It is the best place everything is near to it Makkah and there is free transportation to Makkah
Guest User
Standard Twin with City view
Stayed in Dec 2024
Solo traveller
25 review
10/10
Outstanding
Posted on Jan 18, 2025
It was a great experience during my travel... Hotel location is very convenient. Service and breakfast is outstanding. Thank you so much. I recommend it
Zulqurnain Sultan Akbar
Standard King City View
Stayed in May 2025
Solo traveller
1 review
6.5/10
Posted on Aug 10, 2025
The time i went, there was no shuttle service working for Haram due to which i suffered a lot.
fazila joosab
Stayed in Feb 2025
Couple
1 review
3.0/10
Posted on Mar 4, 2025
The room we were given was terrible,,the window was broken,,the phone was broken,,so we couldn't contact them for any services,, the carpets were filthy,,the bathroom was disgusting..we had to leave the room at midnight because we couldn't stay like that.
Malik_A
Classic Guest Room With 3 Twin Beds
Stayed in Jul 2025
Family
19 review
10/10
Outstanding
Posted on Aug 31, 2025
One of the most beautiful hotels in Mecca to stay in.
Original textTranslated by Google
Olimjon Yunusov
Standard Twin with City view
Stayed in Dec 2024
Family
11 review
9.5/10
Amazing
Posted on Feb 2, 2025
Located little far from Masjid ul Haram, but has bus every hour to there. But the price is good and you can take only room for cheap and take Breakfast for 45 rial per person. Near a lot of places in walking distance.
Guest User
Standard King City View
Stayed in Dec 2024
Couple
19 review
6.5/10
Posted on Mar 21, 2025
Shuttle service not consistent. Timing information also not accurate from one staff to another. We ended up taking the cab which is pricey. *************.
Guest User
Standard King City View
Stayed in Dec 2024
Business traveller
3 review
7.0/10
Posted on Jan 30, 2025
Good Hotel but when you want to go to Haram then 2 hours early you need to take the shuttle bus because you need a transfer bus then walk to reach Haram
Nearly 1 hour of any prayer close the gate to enter Haram inside the hall
When you want to go back to the hotel from Haram you still need 1 hour
The rooms are good the breakfast is very good the staff is also good
abdulrahman alhakami
Standard King City View
Stayed in Jul 2025
Couple
3 review
6.5/10
Posted on Sep 6, 2025
Excellent shuttle bus service to the Haram.
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Guest User
Deluxe King Room
Stayed in Nov 2024
Couple
2 review
9.0/10
Great
Posted on Jan 2, 2025
Excellent hotel in an excellent neighbourhood of Makkah. 20 minutes shuttle bus journey from the hotel to Al Haram. Wide spread of breakfast. Courteous staff. Comfortable room, bed and linens.
In room safe, Iron & hairdryer present.
Guest User
Standard Twin with City view
Stayed in Aug 2024
Family
8 review
10/10
Outstanding
Posted on Oct 1, 2024
Very nice clean hotel great breakfast 👌
Guest User
Standard King City View
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 16, 2025
As always, excellent and very clean. We highly recommend it to everyone – families and solo travelers alike.