Cebu Westown Lagoon - South Wing Reviews
Cebu Westown Lagoon - South Wing
mo2 entertainment complex, 6014 Cebu N Rd, Tipolo, Mandaue City, PhilippinesView Hotel Details
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Cebu Westown Lagoon - South Wing Guest Reviews
3.8/5
Good
27 review
Verified reviewsLocation3.7
Amenities3.8
Service3.7
Cleanliness3.8
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All Reviews(27)
Positive reviews(22)
Reviews with photos/video(2)
Negative reviews(5)
cabersky aca-ac
Superior Room-Twin Pool Access
Stayed in Oct 2023
Family
54 review
Outstanding
Posted on Oct 9, 2023
My kids enjoyed the private swimming pool and made new friends. The room was clean, AC was very cold, bathroom was spacious, but needs a trash bin inside the room - they only had 1 trash bin in the bathroom. Overall stay very very good and will definitely go back. Thank you.
Anonymous User
Superior King with Balcony
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Oct 20, 2023
Relax and amazing experience
Guest User
Superior King with Pool Access
Stayed in Sep 2023
Family
1 review
Very Good
Posted on Oct 25, 2023
The location wasn't the best, but it was the best for swimming.
The price was okay. Maybe because it was the weekend, there were a lot of locals.
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Tian
Superior Room-Twin Pool Access
Stayed in Sep 2023
Family
2 review
Very Good
Posted on Sep 12, 2023
The price difference between weekdays and holidays is doubled, so it is recommended to book a room on weekdays, which will be a good experience. The room by the pool is great, the kids have so much fun that they don’t want to leave
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F2 Lusapon
Superior King with Balcony
Stayed in Feb 2024
Other
11 review
Posted on Feb 19, 2024
Beautiful swimming pool facility, the south wing is separated from the day guests who want to swim there.
Original TextTranslated by Google
히웅이
Superior King with Pool Access
Stayed in Oct 2023
Family
2 review
Posted on Nov 25, 2023
The staff was friendly and it was nice that it was close to Park Mall.
The noise from the air conditioner was a bit loud. I was able to swim as much as I wanted because it was a pool access room.
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SEEUN
Superior Room-Twin Pool Access
Stayed in Sep 2023
Family
1 review
Posted on Sep 5, 2023
I have never stayed here before. Because I booked the wrong date!! It's probably my fault... It's a bit unfair to me, too, when I was trying to make a reservation, but they asked me to log in, so I logged in and paid, and the reservation was made for today's date?!?!! The date was reset. It was my biggest fault for not checking. I called right away and asked to change the date... but the hotel refused... My family booked a different room on the 30th of the date I was originally planning to go... and the family is also planning to cancel. If they had changed the mistake I made in my reservation, we would have stayed together... Moreover, I booked 2 more rooms in addition to 1 room... It won't be a big deal if 3 of my family members don't go, but I feel like they should have done something for me... 130,000 won? Get rich with that~~~~
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Mark
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 7, 2024
The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.
Steven
Stayed in Nov 2023
Friends
Very Good
Posted on Nov 24, 2023
Nice rooms
Pool access great
Breakfast wasn’t the best
Limited food options at night
Great friendly staff
Steven
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 29, 2024
Great hotel
Lots going on
Love the rooms with pool access
Gary
Stayed in Mar 2023
Couples
Outstanding
Posted on Mar 30, 2023
First up the staff are excellent,they are friendly always smiling and greeting you.at the time they were having priblem with new wifi sevice being installed so no wifi but after asking the desk staff went out of there way and went to manager who organized a router for my room so i could get wifi to contact my son back in Australia. Stayed in south wing and only little probem was other guests kids using your terrace on ground floor as a thourough fair.maybe when busy have staff there to control kids.speacial mention to the security guard who was on dury when i was there such a nice and helpfull man.also as i said before the girls on frint desk and also staff in restaurant a well done you should be proud
Ana Marie
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 20, 2024
lovely place to stay!
Jason
Stayed in Jan 2023
Couples
Posted on Jan 4, 2023
Be careful as they promise to deliver but don’t. Sky TV included but not working for 10 days. Wifi doesn’t reach the room so not able to use. Very noisy as they allow day stays to have 10 people in one room. What is worse than all of this is that they don’t care as they are full every night with party guests.
Geoffrey
Stayed in Dec 2022
Family
Very Good
Posted on Dec 13, 2022
Swimming pools and water slides great. Plenty of room for everyone. Cold air con. A bit noisy over weekend when public there
Leibnizz
Stayed in Dec 2022
Friends
Posted on Dec 9, 2022
Don’t book this property
Firstly the staff attitude was Terrible there was no one that was professional all laughing / taking selfies in the lobbies and no one even greeted us at the entrance.
Upon checking in the room we found that there were stains in the room , cockroaches, hair strands on the bed AND TO TOP IT UP WAS MOULD on shower heads and walls. We asked them to check it out and what they can do and literally said “we can’t do anything”. We asked to speak to the manager and we got told to wait for 3 hours. 3 hours later they said that the manager is not coming. After that they called us saying that he’s in a meeting. They kept making lies about the manager and who we could speak to. They were not helpful at all. All the descriptions on their cebu page is a complete lie. I have photos and videos of it. Disgusting place and staff. Would NEVER go back there again.
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