No lights in the bathroom, broken plug pin in socket (which they wanted to remove in the morning!!!!!), turned the electricity off in the room without warning to fix the lights in the bathroom, once this was done we had no hot water, moved rooms then was awoken by the room phone ringing at 2:15am which in the morning they could not explain, duty manager offered a partial refund as they moved us, let’s put it this way I never leave reviews for anything but was disgusted with her attitude towards our stay, the whole point of a hotel is where you can sleep, bathe and eat when you are not home, failed miserably!!!