I stayed here for two nights for work. I had confirmed on the reservation confirmation that the check-out time was 11:00, but after 10:00, the front desk called me and told me that the check-out time was 10:00 and asked me to leave the room. The room information also said that the check-out time was 11:00, and the reservation confirmation also said that it was 11:00, so I thought it was strange, and asked the front desk to confirm it again after I left the room, but it seems that the front desk thought it was 10:00, probably due to a difference in the system with the reservation site. I received an apology, but I was even more disappointed because I thought the hotel had a delicious breakfast and a good location.
I stayed two nights and had the eco-cleaning option, which only involved towel exchange, but when I asked the front desk for water, they said that it was only eco-cleaning. There was no explanation like that, so I would have liked an explanation.
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