Florence Santa Maria Novella Hotels

Very friendly and helpful staff. Quite a walk to the attraction but easily accessible by taxi. The room is spacious and comfortable. Value for money!

The overall hotel experience was great, far exceeding expectations! The room was clean and tidy, the hygiene was very good, and it was cleaned in time every day. The environment was quiet and elegant, and the public areas had a strong sense of design, especially the swimming pool area, which was super photogenic. The front desk and service staff were very enthusiastic, and the check-in efficiency was also very high. The facilities were complete, and both the gym and the restaurant were well maintained. The transportation was also very convenient, with buses and subway stations nearby, so traveling was stress-free. This time I stayed here with my friends, and everyone was very satisfied and felt that the price-performance ratio was very high. Next time I have a chance to come to Florence, I will definitely choose this place again, and I strongly recommend it to friends who come to visit!

It’s located right across from the train station. Lots of cars and human traffic. WiFi worked well. No convenient store nearby at night. Our junior suite is roomy and sofa bed was reasonably good but It’s a bit dark even with all the lights on.

A very good budget hotel. Although the facilities are a bit old, you can tell that the business is renovating because the toilet has been obviously renovated. Considering its price, it can be considered a very good hotel, clean, with a good location (near the tram station), convenient parking and friendly service. But I have to mention that the hotel has poor sound insulation, the windows and walls are a bit old, and the rooms are not well lit.

I booked and used the hotel in advance for one night only. The location and cleanliness of the hotel was perfect. The quality of the front desk staff varied. The person who was on duty on the morning of April 10 was very courteous and helpful. On April 10 at 21:00, when I returned to the hotel, I greeted the staff at the front desk in Italian at the person to the right of the front desk at from the entrance said ”Ai-ya” to me. I'm Asian and not all Asians speak Chinese. I don't know why he had to say that word or what it means. The person who worked there in the morning was very polite. I was disappointed and felt uncomfortable. If you are going to work at the front desk, it would be better to hire educated people.

Wyndham Garden feels like it should be 4 stars or above, but the room is too small and there are no supporting facilities except the restaurant. It is far from the city and the transportation is inconvenient and you can only take a taxi. It is suitable for the needs of the airport. The restaurant is good, breakfast is also available, and the front desk service is friendly. Similar to China’s full season

Very happy to stay at this hotel, all staffs are friendly and helpful. Had little trouble with the room, but the staff fixed the problem straight away. Thank you.

Decent hotel which is not your typical five star hotel. Very good for budget travellers if they are looking to stay in florence. wont recommend if you use the hotel for anything other than sleep at night. Not much amenities and not great room. We used it for typical sleep and go out travel so we loved it for that since its super cheap. AC worked excellent in 39 degree peak florence climate. You can fill water by asking at reception.

Without a doubt, the hotel boasts one of the best locations in all of Florence. The handsome Italian man at the front desk provided impeccable service. However, the only downside is that the rooms are quite small and appear a bit basic. Nonetheless, they are well-equipped and the soundproofing is fairly good.

The hotel is located in a prime area, right outside the train station, offering easy access to the airport, attractions, and restaurants. The reception staff were friendly and always available to assist with any questions or requests. The double room we booked was clean and well-maintained. The breakfast provided by the hotel had a wide variety of options with great quality. All in all, we had a pleasant stay and would highly recommend this hotel to anyone looking for convenience during their travels!