Americas Best Value Inn and Suites Mont Belvieu

The rudest front desk clerk I have ever met and encountered. I was not allowed an early check in, with temperatures reaching over 100 degrees. The FD clerk said that first that there were NO rooms available at the time. Then turns around and states that if I wanted to check in early that it would have to be charged 25 dollars. (SMH) Luckily, I speak Spanish and a housekeeper who was in passing let me get a cup of ice, super nice housekeeper. You had to have an access key in enter to retrieve ice and vending machines. We spoke about my experience and she assisted me. Don’t get me wrong the place is nice and my room was clean with nice floors and remolded. The water pressure was very good. The towels were HARD. The refrigerator and microwave were nice and working condition. TV was clear and a nice size updated DirectTV. Then the other bad news, housekeeping at 10 am knock on my door for check out status. I let her know I would be checking out at 11 am nice and friendly, she said okay.

Horrible. Sheets were stained. Staff at night and morning were rude and just horrible. Morning staff gave me a hard time to get back my $150 deposit. It was convenient when I had to stop but absolutely horrible.

Front desk tried to charge me a $150 deposit fee that was not mentioned in the booking process. And also told me it had to be CASH when I was paying the room with a card. I had to find another hotel further away because of this and did not end up staying here. Will not be back.

It’s was a nice place and you were right next to restaurants and gas stations very convenient. The rooms don’t have lamps in them which was a little weird. And the blankets are thin but we brought our own so it worked out great. Be sure you bring $150 in cash for a deposit they don’t take the deposit with card. This place will not rent to anyone under 21 unless the room is in someone’s name that is over 21 and they have their ID.

Great place for the low, low price. I did have to ask to get a hair dryer and iron, but they were very quick to help. They even told me let them know if I needed one up front. No bedside lamps - that was not cool. However, for the price, we would stay there again.

When I booked the room I booked a king bed, smoking because my husband smokes and it said they had one available. When we got there they said that they are a non smoking facility and put us in a room with two queen beds and had an ashtray in the bathroom and no,no smoking sign on the door! ??? My husband was not a happy camper! But other than that it was great!

Check in was a nigh**are but it was handled within the hour of arriving. The lady at the front desk was very helpful and was on top of things as best she could. The location of the hotel was perfect for T2K22 as there are plenty of spots to eat that were quick and close by.

Convenient to a temporary work site. Nice room.

Wasn’t too empressed honestly. Lady at front desk was a bit paranoid and asked for a $50 room deposit in cash up front. I did not have cash so she pointed to the a**… she kept tailing at the cameras and did not give me attention . I wasted $3.50 in using the a** and got my deposit back the next day. Very disappointed in service and rooms didn’t have lamps?