Ark Hotels in Nairobi

A heads-up to everyone booking airport transfers! Make sure you confirm your arrival terminal. Jomo Kenyatta International Airport in Kenya has more than one terminal, and flight information can sometimes be inaccurate, so always double-check your actual arrival terminal after landing. We booked an airport pickup service via email in advance, but when we arrived, we couldn't find the hotel's representative. Since we hadn't bought a local SIM card, we couldn't make calls. Our online attempts to contact them through Trip.com were also disconnected. In the end, we had to ask staff from other hotel pickup services at the airport to help us call, and we waited for nearly an hour before finally getting picked up. We later found out from the driver that the arrival terminal we had stated in our email was T2, and the flight information also indicated T2, but we actually landed at T1A. This led to the hotel staff waiting at the wrong terminal. As for the hotel room facilities and breakfast, they were just average, nothing particularly recommendable. However, if you're just looking for a hotel close to the airport for a quick overnight stay before a flight, it's barely acceptable.