Nanjing Drum Tower Xuanwu Lake light Residence Hotel

Xiaomao's service is good, the invoice is issued quickly, the public area is clean, the room is noise-free, check-in is convenient, and warm water is given when leaving the hotel. However, there were blood stains on the pillowcase in the room. I was registered as an Atour member without asking when I checked in. It is understandable that there are membership indicators, but please communicate with the guest first before proceeding with the registration operation. I give five points because the service industry is not easy.

1. Overall feeling: The overall style and atmosphere are simpler, brighter and more modern. The experience of staying in is average. Although it is a temporary stay in Atour, there are some problems that need to be evaluated objectively. I hope that hotels with charity will go longer. 2. The main problem is as follows: hygiene is indeed a big problem. One is that there is more dirt on the sink surface, which is more obvious. The second is that the grease on the hair dryer is not wiped off, and it is sticky. The third is that there are still shopping receipts of the upper resident in the room. 3. In terms of service, the handsome guy at the front desk is proactive and feels warm when speaking, but others are insensible. 4. Suggestions: sort out and summarize guest accommodation evaluation, combine the questions raised with actual work, and be able to streamline and standardize the relevant work, so that it can be followed by rules, so as to strengthen and improve work standards and work quality. (Photo of the old bungalow hotel)

在老城區，近雞鳴寺，玄武湖，騎車15分鐘，民國老公館也在附近，對面是馬詳興清真飯館，旁邊是超市，周邊騎單車非常便利，房間乾淨整齊，洗頭水，牙刷，吹風機都齊全，電視可以投屏，操作簡單，早餐也很豐富，適合旅遊居住。

前台服務人員服務很好，房間也還不錯。衞生間裏有酒精濕巾可以擦馬桶圈，這點很不錯。早上發現窗户外面就是紫金大廈。離地鐵口也就500多米，附近有鳳凰廣場，還是很方便。

酒店服務特別好，給升級了房間，一樓洗衣房，洗完衣服還可以寫紙條，有小姐姐幫着洗完了放烘乾機，這樣特別人性化。進酒店先到熱茶，退房走了還給拿水，衞生也不錯。尤其這一趟南京下來，我覺得這個酒店的温度最合適，屋裡進屋就很温暖，洗完澡都不冷，但是又不會特別幹，北方人在南京真的被很多酒店的大熱風搞的嘴巴幹嗓子疼，這個酒店最舒服，滿分！

衞生一般，馬桶有污跡，説是亞朵旗下的，和亞朵一樣價格，但各方面沒有達標亞朵，為了推銷會員卡，現場還把其他平台的優惠價格房間直接下架，真的是不想生氣和吵架，給人很不好的感受，需要加強培訓和管理！

小毛熱情開朗，服務細心，入住奉養生茶，還協助停車，一家人出來旅遊小毛還提供了南京地圖，哎呀真的是太感謝了！

服務：前台小哥哥和小姐姐説話都很温柔態度也很好👍 設施：衞生間乾濕分離 非常nice 洗手池在入門左邊 水龍頭和噴頭都是即開即熱 電視在兩個床對面正中間 屏很大 可看b站和芒果tv 床旁邊有沙發和桌子 北方人住了三晚都沒有開空調 感覺温度很可以 晚上關上窗户拉上窗簾很安靜 外面是居民樓 平時也比較安靜 （建議從地鐵站出來後走雲南北路 不要跟着導航從小區裏繞 直接一整個轉暈