To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(832)
Positive reviews(801)
Reviews with photos/video(105)
Classy environment(82)
Friendly front desk staff(71)
Many amenities(39)
Convenient parking(39)
Perfect for business trips(38)
Delicious breakfast(38)
Nice shower(11)
Stayed multiple times(7)
Negative reviews(31)
Shafu890
Standard Queen Room
Stayed in Mar 2025
Travelling with friends
6 review
8.5/10
Very Good
Posted on Apr 6, 2025
It was good everything is good into the hotel neat and clean and also the service is good, room quality environment.  overall the hotel is good .
Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向,我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美的服務。
Richard Ngiema
Deluxe Queen Room
Stayed in Aug 2023
Booked for others
28 review
8.5/10
Very Good
Posted on Sep 11, 2023
Still a good place that is ideal for the price. Very convenient for short stays around pukou area
Response from Property: Dear guest, thank you very much for your stay and feedback. We look forward to every stay that brings you success. We sincerely welcome you back home again. The hotel and all staff wish you a pleasant life
Paxo
Superior Queen Room
Stayed in Mar 2023
Travelling with friends
3 review
10/10
Outstanding
Posted on Apr 15, 2023
Nice hotel, friendly and helpful staffs
I recommend…
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the valuable time to sincerely comment on the Vienna Hotel Nanjing Pukou Puzhu Middle Road Hotel and acknowledge our work. Your affirmation is our greatest pursuit, and we look forward to your visit again!
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Solo traveller
42 review
10/10
Outstanding
Posted on Apr 27, 2024
Good.
Response from Property: Dear guests, thank you for your love and recognition of Vienna Hotel. We have been working hard to create a comfortable, clean, safe and attentive stay experience for travelers. We hope that we can add joy and touch to your holiday! The hotel looks forward to your stay again!
205268****
Standard Queen Room
Stayed in Oct 2023
Business traveller
4 review
10/10
Outstanding
Posted on Nov 12, 2023
manyi
Response from Property: 尊敬的客人,您好!我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店南京浦口浦珠中路店進行誠摯的點評。感謝您對我工作的肯定,酒店配有大健康品牌床墊、大健康舒眠枕頭、高織純棉床品,希望為您提供最優質的睡眠體驗。咱們的床是有專門科技部門負責開發的,就是要您睡的舒服!要是喜歡就常來!您的肯定就是我們最大的追求,我的世界星星都亮了,愛您呦!要常來呦~
Chujianxiuseshaonianshi
Standard Queen Room
Stayed in Nov 2024
Business traveller
6 review
10/10
Outstanding
Posted on Dec 12, 2024
Vienna Hotel is a wise choice for this trip. The hotel is located at the entrance of the factory area. There are many bus lines at the entrance, which saves a lot of time for travel. The hotel lobby is spacious and bright, and the lounge area is comfortable and pleasant. When checking in, the front desk staff patiently answered every question and provided a lot of useful suggestions. The decoration style of the room is European light yellow, simple and fashionable, with coordinated color matching, giving people a sense of tranquility and relaxation. The bed The hotel is very comfortable, which allows me to quickly restore my energy during a tiring journey. The design of the bathroom is very reasonable, with all kinds of facilities. The toiletries smell very good. The hotel has a rich variety of breakfasts, from hot dishes to cold dishes, from bread to fruits. There are also many famous attractions and night markets around the hotel, which makes it very convenient to travel and taste food. This hotel really makes guests live comfortably and have fun.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very glad to bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
_WeChat244840****
Standard Queen Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 12, 2024
The hotel has an elegant appearance and the interior decoration is also very attentive. The rooms are spacious and bright, with excellent lighting, neatly arranged furniture, complete and good facilities, clear TV pictures, and excellent air conditioning cooling and heating effects. What is more worth mentioning is that the hotel's service is impeccable, the room service responds quickly, and the staff always have a sincere smile, which makes people feel like spring breeze. In terms of catering, the restaurant environment is elegant, the dishes are fresh and delicious, and the chef's skills are also very good. In addition, the hotel also has a laundry room, and the surrounding facilities are complete. There are parks for walking and leisure, and supermarkets for convenient purchase of daily necessities. This is a hotel worth staying in again.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
M316710****
Standard Queen Room
Stayed in Oct 2024
Business traveller
3 review
10/10
Outstanding
Posted on Nov 23, 2024
The room is clean and hygienic, and the service is considerate. I have been to Nanjing for business several times and I stay here every time. It is also convenient for travel.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create a five-star standard. We look forward to your next trip and we can help you. Create more perfect services.
Changxiansen
Standard Queen Room
Stayed in Oct 2024
Business traveller
1 review
5.5/10
Posted on Nov 6, 2024
The equipment is very old, the style is very old, the carpet is all dark and there are traces of cigarette burns, the bathroom is also very old, the sound insulation of the room is not good, the most terrible thing is the slippers, they broke without wearing them.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your valuable feedback about the hotel. We attach great importance to your opinion because your satisfaction is the biggest driving force for our work. Regarding the old equipment, old room style, serious wear and tear of the carpet, bathroom condition and room sound insulation issues you mentioned, , we are deeply sorry. Regarding the problem of carpets and slippers, we understand that it is because we have recently replaced a batch of old supplies, which has caused you to encounter inconvenience during use. We are deeply sorry for this. The following are our rectifications. Measures: 1. We have carried out a comprehensive cleaning of the carpets to ensure that the carpets in all guest rooms remain clean and comfortable. 2. Regarding slippers, we have replaced slippers in all guest rooms and ensured their quality and durability. 3. Regarding the bathroom and room sound insulation problems, we have arranged for repairs and upgrades. It is expected that these problems will be effectively solved in the near future. 4. We will also conduct a comprehensive inspection and update of the guest room equipment to improve the overall stay experience! Please rest assured that we have taken practical and effective measures to improve these problems and ensure that you can enjoy a more comfortable and satisfactory experience during your next stay. We sincerely apologize for the inconvenience caused to you and thank you again. understanding and support. We look forward to your visit again and promise to provide better service! Wish you a happy life!
Tiantiandouyaochifan
Standard Queen Room
Stayed in Sep 2024
Business traveller
79 review
10/10
Outstanding
Posted on Oct 22, 2024
It is very close to CRRC Puzhen Plant. The hotel is a bit old, but the front desk is very welcoming and they upgraded the room. There are two elevators. The breakfast is also good, including steamed egg dumplings.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create a five-star standard. We look forward to your next trip and we can help you. Create more perfect services.
Jibiuo
Standard Queen Room
Stayed in Jun 2024
Other
5 review
10/10
Outstanding
Posted on Jul 24, 2024
The service attitude of the hotel front desk staff is very good, the cleaning staff is also very enthusiastic, the room is spacious and bright, cleaned, and I will stay there next time😊
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的點評,我們很高興您對我們的服務和設施給予了肯定,同時也感謝您對我們的價格表示認可!我們一直致力於為客人提供高品質的服務和舒適的住宿體驗,您的滿意是我們最大的動力,期待您的再次光臨,我們將繼續為您提供更好的服務。
270150****
Superior Queen Room
Stayed in Oct 2024
Business traveller
1 review
10/10
Outstanding
Posted on Nov 22, 2024
The hotel service is very good, the overall environment is clean and tidy, the guy at the front desk is also very nice, the mattress is very comfortable, suitable for business travelers.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to welcoming you Come again! Welcome to come back and experience it again, and wish you a happy life!
M298034****
Standard Queen Room
Stayed in Apr 2024
Couple
7 review
10/10
Outstanding
Posted on May 15, 2024
I have stayed here more than once. The hotel is clean, hygienic, and has retro decoration. The location is very close to my relatives' home. I usually stay in Vienna when I come here to play. It is very convenient. The parking lot next to it is also quite large, and there is a charging station across the wall.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向,我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美的服務。
M482791****
Standard Queen Room
Stayed in Sep 2024
Business traveller
2 review
10/10
Outstanding
Posted on Oct 29, 2024
The room is clean, the bed is comfortable, and the transportation is convenient. The price in Nanjing is quite good
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
M299027****
Superior Queen Room
Stayed in Oct 2024
Business traveller
4 review
5.0/10
Posted on Nov 17, 2024
The carpet was dirty, the breakfast plates were sticky, and there was no soundproofing at all
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that this stay has brought you an unpleasant experience. We have forwarded your feedback to the relevant departments and will make rectifications immediately. Regarding the issue of carpet cleaning, we will arrange deep cleaning and disinfection; sticky breakfast plates are a serious dereliction of our work, and we will strengthen the supervision of the tableware cleaning process; in the case of poor sound insulation, we will also explore feasible improvement plans as soon as possible to strive for follow-up We provide our guests with a better environment and hope that you will have the opportunity to see our changes and progress in the future. We sincerely apologize again.