Guest User
October 28, 2021
We wanted to stay 2 nights at the B&B and cancelled it by visiting the room with the owner. First, the check in is located in a tiny little shop for child’s wear - you may call it romantic, I call it unprofessional (see the picture). Second: we wanted a quiet room, the owner confirmed it - and of course, we have chosen the B&B because of its location in the ancient part of Naples and we knew that there is a Main Street, loud and noisy very nearby. When we entered the room (they call it suite but it’s a very tiny one) the only window is at main street. The owner told us, if we don’t like it, we should close the window, also at night … what a joke. It is not what we wanted and even when you close the window it is loud inside the room. Third, the room didn’t look very clean, the bed looked untidy. Unfortunately we paid in advance and there was no other room available in the B&B. The owner refused to give us the money back, even not half of the money, what we suggested. You may call it bad luck, I call it mafia. We wouldn’t have chosen the B&B if we would have known the details and if the owner would have told us the truth before the start of our trip.