Hotels Near Chilean Flamingos, Bronx Zoo in New York

The hotel Is very modern and clean but the pool did not open until 3pm and closed at 9pm. This was very disappointing because the pool looked nice. Also the gym closed at 9pm. The staff were not customer focused and not very helpful. They looked irritated when we asked them a question. The parking fee is also too high and should be cheaper. If they change the parking and pool rules and teach their staff to smile and be pleasant I would consider staying again but if not, I probably will not stay their again.

The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.

Excellent customer service especially Marvin and Linda easy walk across the h e street to bus. Approximately 20 minutes to NYC. Then 15 minutes to Times Square. Beds very comfortable and room very clean. Safe area.would highly recommend.

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

I have lived in NYC 20 years, and occasionally, we like to play tourist in our own city. My husband and I decided to stay a night at the Moxy LES in celebration of my 40th birthday. I even talked another couple who were celebrating with us into getting a room too. I chose this location as I saw the beautiful roof bar advertised and thought it’d be fun to start our night with a cocktail on the roof with a few friends before setting out to my main celebration elsewhere. Having stayed at several other similar hotels in town like Sixty LES, I never had an issue grabbing a cocktail at the rooftop bar. This was not the case here. I arrived with a group of 7 to head to the Highlight Room at around 7pm (wayyy before the nightlife rush!), and was told I had “priority” as a guest of the hotel, but first I had to commit to spending $350 for us to come up. Don’t advertise your bars as an amenity of the hotel if they are not freely accessible to guests. What if my friends just wanted a nice lemonade and to check out the view?? I guess they’re not welcome or that’s a lot of lemonade we’d have to buy! Just to note: Loosie’s, the club in the basement of the hotel with the “no-attitude dancefloor” — to quote the hotel website — is notoriously snooty at the door, and guests of the hotel are not prioritized for entry there either. We had other plans that night so didn’t even bother, but word to the wise. As for the room: Yes, they’re small. Expected in NYC, and was fine for us since we were only staying 1 night, but I would not want to stay here longer than a couple days. There is no real closet. Just a few hangers on a bar on the wall (some under the television!) so your clothes kind of have to hang flat against the wall. There are cubbies under the bed for storage. Not ideal in such a tight space. I stubbed my toe on them more than once. Maybe I’m clumsy or maybe it’s just a bad design! The light situation is super weird. I don’t know if our lighting was accidentally installed incorrectly, but in order to turn the bathroom light on, you had to have the main room light on. The main room light could be turned on separately. So basically, if you needed to go in the middle of the night, you either had to pee in the dark or turn on the lights of the whole room while your partner is sleeping! (Possible we didn’t see another light switch somewhere but I’m pretty sure the only switches were 2 by the door.) Toiletries: The shower had 2 pump bottles (sustainable. I respect that!) — but one was filled with a shampoo/body wash combo — and the other conditioner. I would expect something a bit more luxe even for a 4 star hotel — and certainly a separate shampoo and body wash! There was no lotion, which is usually standard in even the Holiday Inn. There was one small bar of soap for hand washing. No places to hang towels. I had to throw mine over the top of the shower door. Towels were pretty scratchy too. They do have a steamer and hair dryer. Bless! There was no fridge

Consistently good standard, rich breakfast, convenient transportation, quiet and comfortable room without interruption. The hotel staff is warm and polite, and can check in early after discussion.

The location of the hotel is convenient for entry and exit. The front desk staff has a good attitude. The hotel environment is good and breakfast is included. Coffee is available 24 hours a day on the first floor. The room is not large and the sound insulation is average. In the middle of the night, the sound of water and sounds outside the corridor can be heard.

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.

This hotel is amazing for this price.You can’t find cheaper than it near that location. * Location is great 20km+ far from Manhattan * Very very very clean hotel. * The breakfast and staff is adorable * Only Elevator needs modify , room bathroom needs to renew and switch were old. In General , my expression is great about this hotel.