New Hotels in Batam

"The hotel is clean and comfortable. I really enjoyed my stay here. The lobby is very bright and spacious. There is also an Indomaret just around a 2-minute walk from the hotel, which is very convenient. Even though there are not many food places or restaurants nearby, it was not a problem for us since we were using a motorbike."

"Requested for a higher floor away from the bar but got a room on the 6th floor, just right above the bar on the 3rd floor. Rooms are not sound proof so we could hear the bar playing music till midnight plus we can hear sounds from the other room when walking in the corridor. On our last day we decided to have the hotel breakfast and the live meat grilling station started producing a lot of smoke, making the entire hotel lobby choked up with smoke due to poor ventilation. Had to shift outdoors to continue our meal. Location is also far from most attractions but it was not much of a problem since grab rides are easily available an affordable."

"In my opinion, the room was a bit dirty with old paint, and the kitchen sink was unusable. The kitchen equipment was basic, and the bathroom was just okay. The view, however, was great; we could see the city of Nagoya, and the night view was beautiful, allowing us to watch the go-karting. There was no Qibla direction marker, the Wi-Fi didn't work properly (it kept cutting in and out), and the TV only had YouTube. This was quite disappointing, especially since it was our anniversary, and we couldn't watch any other channels because the Wi-Fi was so unreliable. So, overall, I'd say it was just an average apartment stay. Thank you"

"I went with my hubby n daughter, amazing connecting room was arranged. Room is so clean n good deluxe size. With impressive nostalgic view. The staff at the lobby, he has extended his assistance to us by bringing us to cross the road over to the opposite pharmacy to get some medication. We gratefully appreciated his help. There is even lobby with fifa football matches screening n the fruit juice is so well prepared service to us. Love this hotel n its location. Plus have all the staff with their sincere smiling faces, definitely will go back and stay. They also have wellness spa with reasonable rates in the room. We went for the facial wellness at a reasonable price."

"I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation. During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available. The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel."

"Very nice unit complete with all the amenities and connected to mall."

"Room location is great with many eateries n near to market. However service from housekeeper was no good. No housekeeping as stated in booking daily housekeeping available until we complained. No water bottle replenished. Basin is dirty n choked. Shower head is too high n couldn't be adjusted. Given another pillow was dirty with stain without cover..Wonder how to sleep on it. Spouse's leg was cut by sharo edge of bed. Pot was rusty how to use. Tissue paper was changed to small sheets from big sheets..not professional at all. Though we complained however glad owner or manager took efforts to rectify but still no water bottles replenished. Should give us regardless if we bought. Room with good view but appreciate better provision n housekeeping since we stay for 3 days."

"Disclaimer: the booking price per night I secured was cheap, considering it was last minute and during peak period. Upon arrival, property exterior looked nice and worth of the 4 stars but personally that was the climax of it as everything else was sub-par. Swimming pool was decent with a max depth of 1.2m. In-room experience: toilet seat was broken and there was no hair dryer. The balcony seemed overkill as it was quite sizeable but empty. Perhaps it is for the beachfront vibes but there is a wall covering any view (good for privacy though) Breakfast: only made it once for the buffet breakfast and the spread was limited. Again, below the 4 star touted. Service: this is where they saved their honour. Staff were friendly, great, and accommodating to requests. Location: very near to the beach and away from city, making it an idyllic place. However, maybe as it is the festive season, 2 out of 4 nights we were woken up by super loud music (and vibrations) coming from the event stage located opposite the property. All in all, pretty good for a newly opened hotel and at the price point (＜SGD80/night) means no complaints. But it is at most 3 star level to me"

"Everything else was great except probably the location which was rather far from the typical attractions on the island but granted the area was still developing. Hope to see more around the area in the future!"