Find 4-Star Hotels in Batam

"I requested three single beds as I was traveling with 3 friends. The hotel room very spacious and I truly enjoyed my stay. The hotel breakfast was excellent, with many choices that fully satisfied my appetite. I was pleasantly surprised to find instant fried dishes, a white chocolate fountain, and even ice cream are also one of the breakfast choices for you."

"We are happy stay in Swiss Belhotel Batam, the room is big and spacious. Room & toilet are clean. Room service is good. The Breakfast is more choice and delicious. The staff are kind n helpful. Overall is very Good. Will come back and here again. Highly recommended."

"We checked in for a 4D3N stay! Our Superior Double Room is spacious, cosy, and perfect for a quick recharge. The friendly staff made check-in a breeze! 📍Prime Location: Right next to Nagoya Hill Shopping Centre—food, shopping, and pampering (spa & karaoke!) are all within walking distance. No need to travel far! 🚀 Facilities: ✔️ Comfy & clean room ✔️ Great service (the front desk was super welcoming!) ✔️ Convenient location"

"The hotel amenities are okay. Pool was empty (no water), so can’t be used. As for the room, the bed and pillows are dirty with stains, wardrobe and cabinets are worn out, so they are jammed, or not in good condition. Service wise, the staff are friendly and helpful, a little language barrier but all worked out. Breakfast in buffet style but options are limited."

"Excellent reception service- whatever request I asked in trip.com - not facing the roadside, high floor, interconnecting room, the counter guy has met all my request. The restaurant services was great too. The food has a lot of variety and they will top it up before it was empty. The lobby is grand and the conceige is also helpful. This is our second stay in this hotel. Will come again"

"We are newly married couple, so we have a short gateway from Singapore. We requested to have some special decorations on the bed and they did it, so lovely. They allow us to keep luggage before and after our check in timing. The receptionist is nice and friendly. Breakfast is order when you check in, given some choice and we choose American Breakfast, and surprisingly they have salad and dessert buffet as well. Food is quite okay. We book the spa (20% discount), they arrange us for couple room even we book different massage. Enjoyable spa time. The only bad things happen is the mosquitoes, as the lobby is open air space and when we waiting the registration and luggage storage, my husband get bitten more than 5 times. Thanks God we didn't open the door for long time, so nothing happened in our room. Location is near the Santorini, walking distance 7mins, got food near by there also."

"I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515"

"Excellent hotel. Staffs are welcoming, warm and polite. Cleanliness is impeccable. Excellent location - ＜5 mins walk to 2 malls (grand batam mall, city square mall) and, massages shop. Just beside the hotel is A2 food court. At night, there's a row of food stalls at roadside of the hotel. Opposite the hotel there's a convenience shop and many restaurants, penuin wet market is there as well. Breakfast is rich in variety from western to local Indonesian, including an Indomee stall. Overall, it's a 10/10 recommendation!"

"Room is clean and very spacious. Breakfast also not bad. Easy to access. Price also affordable. Very enjoyable stay. Will book again if got an discount from apps for the booking."

"I had a bad experience during my stay. I booked two Triple Deluxe Rooms under my name — one through Agoda and the other through Trip.com. Upon check-in at 3pm, I provided six passports and was told we would be given connecting rooms, but one room was not ready and would be available in the next 30 minutes. That was fine with us, and all six of us went up to Room 1228. However, when we entered, it was a Double Room with only one bed. We immediately went back to the reception to ask why we were given a Double instead of a Triple Room. The staff said they would add an extra bed, but I made it clear that I expected a proper Triple Room with one double bed and one single bed, as shown in the booking. If I had known it was an add-on bed arrangement, I would not have booked this hotel. Only after my feedback did they change our room to 1718, which we were satisfied with. At around 3:45pm, three of us went down to collect the key for the second room, but were told it was still not ready. When I asked when it would be available, the staff replied they were not sure — maybe another hour. I was very disappointed. It was already close to 4pm and the room should have been ready by now. I expressed my dissatisfaction, and only then did they suddenly say the room was ready, and gave us Room 1716. It left me questioning the service quality of the hotel. On Day 2, after returning from a half-day trip around 6pm, none of our room cards worked at the lift. Both rooms’ cards were invalid. We had no choice but to go back to the reception and were told it was a card error. New cards were reissued to us. Overall, this was a disappointing experience for me, and I would not recommend this hotel. Service and room arrangements were not up to standard."