4-Star Hotels in Batam

Stayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center. One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience. The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing. The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room. One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule. Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.

Asialink Hotel by Prasanthi is my favourite hotel in Batam. By a considerable margin. Best described as ”luxury boutique”, the management team and staff have perfected the art of hospitality here. I and my partner can find nothing to fault, from the quality of the welcome to the beautiful pool to the plentiful, varied and high quality breakfast buffet. If you're looking in this price range, click book now. If you're thinking about the Marriott, Grand Mercure or Wyndham, still click book now on Asialink Hotel by Prasanthi - you'll thank me for the recommendation.

I had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive. Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara. I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality.

This was the best place nearby to SGP to enjoy a Getaway without too heavy pricetag. Best Value for money, Great staff from housekeeping, to spa, to recep & waitering team. Friendly & helpful, the rooms were clean & good sized, well ammenitized, good facilities and generous breakfast spread. No pesty insects, but breezy rooms to enjoy fuss-free vacay definitely will return to stay again.

Service was good by the staff. The studio room was nice but some wear visible. The small private pool was decent and clean. At night there are some loud music playing till late from nearby establishment. The hotel provides ear plug in the room which is likely for this reason. Still manage to get a decent sleep. The staff pushing trolley on the corridor is quite loud. Sound isolation can be improve

I had a mixed experience at this hotel. On the positive side, the hotel is generally clean and the front desk staff are exceptionally polite and helpful. The room itself was tidy and the bathroom was in good condition. However, we stayed in Room 426 and had a very difficult time sleeping. The bed makes a lot of loud noise every time you turn over, which made it almost impossible to get a good night's rest. If you are looking for quality sleep, I would recommend requesting a different room. The worst part is I forgot to ask for changing another room😇😇😇

Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.

This is our 2nd trip within 6 months as my daughter requested for a return and also for her craving with the pasta at the Italian restaurant. So we stayed there for 2 nights which is enough for a short getaway. When we reached our room, after unpacking some of our stuff from the luggage, we decided to take short break before heading to the pool and upon resting on the bed, my daughter noticed that the duvet cover was stained with blood. It was very obvious and was surprised that the staff did not noticed it. I informed the front office staff who came to our room due to some issue with the safe and he got it changed while we were out for our swim. I will recommend that the hotel manager look into this due to hygiene issues and such bedding materials that are stained with blood to be disposed. As for the bathroom , stains on the wall and floor are very obvious and it’s about time for the staff to have a chemical wash , no doubt this resort is very old, cleanliness shouldn’t be ignored to maintain it’s reputation and loosing the customers confidence in returning again. Lastly, a big thank you to the waitress at the Italian restaurant who gotten the chef to fire up the pasta I had last year in December that was no longer in the menu , this gesture made our trip a memorable one and fulfilled one of our reasons to visit Turi beach resort .

Hotel location eventhough not near Grand Batam Mall but grab was so convenient n cheap to fetch us ard. Nvr regret staying at this Hotel, suite room. Hotel ambience is nice with all the chandelier lightings.

IHG. Holiday Inn. It seems like this hotel at Batam has been neglected. Many of the amenities are lacking in maintenance. The pool, gym, kids club.....the list goes on. Staff are excellent. But why has the hotel not kept up with maintaining it well when it's such a popular hotel. Covid took havoc world wide. But many hotels have bounced back and are welcoming guests with renewed hope. Hotels needs to constantly upgrade so that guests want to keep coming back. Slippery walkways, itchy body after sleeping on the bed and toilets that lack are some of the features at Holiday Inn Batam. Time to see how you can improve your rating. Its a great hotel if you improve on the upkeep. Never too late to start. Looking forward to coming back in 2026 if there are improvements.