Mercure Newcastle
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Newcastle West
Mercure Newcastle
Health ProtectedRenovated in 2023
12 Steel St, Newcastle West, New South Wales 2301, Australia
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You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. This upscale hotel is 1.2 mi (1.9 km) from Christ Church Cathedral and 1.2 mi (2 km) from King Edward Park.Show More
We Price Match
3.5/5·
Great location!
Friendly & helpful staff.
Room was clean and well made.
JasminAll 104 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingBarRestaurantCaféMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Williamtown Airport
(25.8 km)
Train: Wickham Railway Station
(550m)
Train: Civic Station
(1.0 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
Standard Accessible King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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6
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
5
Superior Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
6
Deluxe Two-Bedroom King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
5
Standard Twin Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Room # 3796525
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Portable Cot/Cot
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Guest Reviews(104)
3.5/5
Verified Reviews- Cleanliness3.5
- Amenities3.4
- Location3.5
- Service3.5
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciate its central location near the town center, restaurants, and beaches, as well as the quiet environment. The staff is commended for their exceptional friendliness, helpfulness, and professionalism.
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Helpful
Not helpful
Guest User
November 25, 2023
Staff are very nice, got an issue with the car and they help to fix it.
The buffet breakfast also quite good as well.
Jasmin
July 2, 2023
Great location!
Friendly & helpful staff.
Room was clean and well made.
FengsuiTuzki
December 9, 2023
Too shabby, too shabby
Original TextTranslation provided by Google
Jasonlee87
October 24, 2022
Convenient transportation, there are supermarkets and Chinese restaurants
Original TextTranslation provided by Google
Verified traveler
February 4, 2024
I thought being a Mercure it would be a much nicer room and pool looks great in pics but different in reality.
RIA
January 29, 2024
The Mecure has a reputation of being an above average accommodation, well it was not, stained carpets along the hall ways, shower was inside the bath which the sealant was yellow and cracked, just a below average room, wont be back
Jodie
January 28, 2024
Originally booked 1 night through Wotif. Tried to book an extra night through the hotel but the staff was very unhelpful. Then tried to book the extra night through Wotif but the only way to do it was to cancel the original booking and rebook. The hotel would not waiver the cancellation fee even thou I was rebooking on the spot for 2 nights not 1. Booked my extra night in another hotel so they lost out. Also states on Wotif that parking is available. When I arrived I was told no parking available as the car park was full. Only option was to park on the street which there was no parking or across the main road and up a side street.
The room was noisy due to the traffic. The buffet breakfast was less than ideal. And the staff on the front desk were rude. Will definitely not be wasting my money to stay there again.
Kathy
January 14, 2024
The Mercure was the perfect choice for my stay. I attended the Australian Deaf Games held at NEX. It was walkable and the staff were very accommodating. Great coffee in the morning too. Parking was no problem.
Michael
January 27, 2024
Stunning property. Close to honeysuckle dining opportunities and clean and comfortable space
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: Before 11:00
Front desk hours: 24/7
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 4 years old and under | AU$50.00 (approx. £26.35) per person per stay Adding crib: Free |
Children 5–17 years old | AU$50.00 (approx. £26.35) per person per stay |
Breakfast
TypeContinental, Full English/Irish
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.5/5
Health & safety measures
- Hand sanitizers available in common areas
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Sheets, towels, and clothing are washed at 60°C/140°F or hotter
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Property Description
- Opened: 2010
- Renovated: 2023
- Number of Rooms: 153
You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. This upscale hotel is 1.2 mi (1.9 km) from Christ Church Cathedral and 1.2 mi (2 km) from King Edward Park.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 131 guestrooms featuring Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 131 guestrooms featuring Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Private ParkingAdditional charge
Bar
Restaurant
Café
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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