Holiday Inn ST. John's Conference Centre

Enjoyable and comfortable place to stay! Staff are friendly and accomodating

The room was dirty when we arrived, we contacted the front desk in person because we couldnt get through on the phone. We told them about the cob webs and mosquitoes that were all over the walls and ceilings by the door. They said they would come look at it and never did. The sheets are gross and arent white. The room is dark, damp and the windows are dirty. The balcony is full of build up and algae, no maintenance what so ever done to it. We didn't use it! There was food everywhere in the hallways outside of peoples doors all night, the hallways stink like food and must. The elevator is broken. We were supposed to stay for 2 nights and we are only staying for 1 night because we aren't comfortable. Tried to contact them to cancel and they tell us we have to cancel through *******, we get in contact with ******* and they tell us they can't get in contact with the hotel. Very disappointed but we are still not staying. We left because we were actually afraid of getting bed bugs or something worse. When we complained that no one came to see us, they said that there was no housekeeping past 11pm. Just all round bad customer service and bad experience.

Stayed a few nights in July as part of vacation to St Johns. Pluses Close to airport and easy access Free parking onsite Room was overall clean. Comfortable bed and pillows. Our room was ok overall. AC if anything was too cold and no issues. Quiet - there was a wedding reception the one night and didnt hear anything Nothing nearby to walk to. But not a long drive or cab ride to get downtown. For ballpark a cab to Quidi Vidi was only $15 one way. Multiple cabs waiting on site for fares if need a cab Cons Entrance has smoking on either side and multiple garbage pails between the sets of sliding doors. Pails always overflowing, cigarette butts overflowing and required walking through smoke in and out every time. Not a great first impression. Shower had lots of long hairs in it when arrived stuck to wall and soap bottles - cleaned up before spouse saw them. Out of body wash and had to ask for more. Coffee machine in room. Coffee replacement varied each day sometimes short on pods and other times short on creamer. Little thing but strange. There is a great coffee/chocolate place on a few blocks away that is worth the trip for morning java Balcony was grey dirty concrete with nothing to sit on. We went out to see it and didnt go out again. Good powerwash and couple of half decent patio chairs could make a difference. On site East Side Marios restaurant - closes at 10 and appears designed for meals only. Nowhere else nearby for late dinner and drinks just made last call on arrival for bite to eat. Kudos to staff for serving us with only 20 mins left in their day. Overall - it was an older Holiday Inn, fairlystandard/ basic overall but we just needed a place to sleep for few nights and was ok. Stayed downtown for other half of our trip and cost double per night

Awful.. first of all walk through cigarette smoke time after time to enter and butts everywhere. Rooms were clean but dated and whoever designed them didn’t have anyone in mind when they designed the washroom especially.. the worst I’ve ever seen .. not big enough for a child.. won’t return .

The hotel itself is fine. The hotel is very dated and can use some updating. The staff weren’t the friendliest. They didn’t have a bottle of water to purchase. Rooms were cleaned but lacked imagination. No microwaves in the room. But fine hotel for 1 night. For worth the prices they are charging however.

We booked two rooms at this hotel travelling with two families. We booked a hotel based on the pool and waterslides upon going to the pool in the evening. The waterslides were closed despite calling before booking to ensure that the slides would be open. We were told that this was the first evening that the pools would be open along with the slides on a non-weekend for the summer. Therefore, we booked two rooms. We ended up with very upset kids who were unable to use sides. Upon calling the front desk the receptionist told us that there was a sign up, indicating that the pool was supposed to be open with the slides, but the message didn’t get pass along to staff. She told me she would follow up on it and call me back however she never did. I also sent an email to the hotel outlining the concerns and no one ever emailed me back. We stayed on the first floor the first rooms pass a beauty salon. They were cobwebs in the window and mould on the wall. There was no conditioner in the shower, and when we tried to use shampoo, the middle holding fell off, landing on the floor of the shower.. we are not picky travellers but the money we spent to stay here for multiple families, and not having the slides and being provided or false advertisement, and no one following up with us is not good enough for the price we paid.

Clean, comfortable and better price than an Airnb. After staying in a few dodgy Airnb properties & Bed n Breakfast this hotel was very clean, air conditioned and well located. The pool was closed while we were there. I would have given 5 stars if it had been open.

Terrible hotel. Hotel did Not change the bed sheet at all During Covid pandemic. Hotel room and bath room were extremely dirty. Of course, Hotel dose Not disinfect the room. Guests may infect the Covid easyly. The public area is also very dirty. And the room is so noisy. I only can sleep after midnight. Most of the staffs are friendly, but a Filipino front desk staff Maria, she is very rude and unprofessional. She always make the excuse and lie for everything. She will make another lie when you catch her. I don't know how IHG hired this incredible people! Please come to stay this terrible hotel if you enjoy the bad time and enjoy speaking with lying people.

The bathroom is so small you can barely turn around. There’s no cleaning of rooms or picking up garbage(we were here for two day). The service in the dinning room is nearly non existent. It takes nearly an hour just to get served. I will never be back.