The Quays

The hotel is in a lovely location by the marina. It's big, and the rooms are clean and quiet. The best thing about my stay was the staff. Everyone I interacted with, from receptionists, to restaurant staff, to cleaners, were all absolutely lovely.

Room was adequete, bed was comfortable. The area being near a river, the roads weren't great. Would stay again as the staff are friendly and efficient.

Rooms were clean and well appointed. The staff were very helpful, especially Trish who checked us in.

The hotel room was clean and comfortable. It had everything you would need for a couple of nights away. The hotel itself is cashless which we didn’t know. The breakfast was tasty and plenty to choose from the only thing I would say is that there seemed to be a lack of staff around the hotel and when having breakfast. The ladies there were running around trying to keep up with filling up the breakfast table, emptying tables and serving customers. It just felt they were struggling. There was also hardly anyone on reception. My husband went and rang the bell Someone was in the back and ignored him. Another lady had to leave the restaurant to assist him.

Easy to find, lovely location on the marina. Good selection of food for dinner and buffet breakfast. Clean comfy room. Staff very friendly and welcoming.

Rooms are dated and feel a bit grubby now after extensive use as a premier inn and need refresh ,