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Hotels You May Like in Olive Branch

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5 star

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Business travel

Candlewood Suites Olive Branch (Memphis Area)
3.9/540 Reviews

Candlewood Suites Olive Branch (Memphis Area)

Olive Branch|2.88km from city centre
My name is Susan Newton I am an IHG member. When I booked this hotel thru IHG I was given the amount of $75.82 per night. $20. 47 taxes/gharges for 3 nights equalling $247.9 08/28/21- 08/31/21 I was put in room #325. On 08/29/21 I woke up early morning with an infestation of ants in my room. The ants were all over the desk, the table and on my clothing. I was horrified and in total disbelief. I immediately called thr front desk. The attendant came to my room saw the infestation of ants. She then exterminated the area with a bug spray. Shortly after I was assigned another room. Room #111. I spent the majority of that morning washing my clothes. 2 of the dryers in the laundry room was broken and all 3 washers were taken by other residents. The attendant was kind enough to help me put my items in the laundry room. I was not offered a valet to clean my clothes. I had to buy laundry detergent to was my own clothes. To soften the blow I was offered a discount for each night stay down to 65.00 per night. I accepted the offer. In room #111 the bath tub has a large slit that could cause a cut. I avoided stepping on it. Very uncomfortable shower. I didn't complain because I felt... this is as good as it gets. Very disappointed. I was already stressed. I slept with lights on, afraid of more bugs crawling on me. On 08/31/21 when checking out. I get a final bill for the amount of $247.94. The same amount that was quoted when originally booking the hotel. No adjustments. Matter of fact I was charged more for the first night than what was quoted thru IHG. I waited for over an hour while the front desk personnel tried getting in touch with management. I was told to write a letter and someone will call me later and adjust the cost. I have pictures and videos of my experiences. This is not what a clean promise and good customer service entails. These matters should have been handled and addressed by management immediately. I have yet to speak to a manager. I have more videos and pictures. But the file is too large to attach. I need answers immediately. I need an official apology from IHG and the Management staff of Candlewood Suites. I want the refund that is due to me. Sent from Yahoo Mail on Android Sent from Yahoo Mail on Android
Best Western Plus Olive Branch Hotel  Suites
3.9/571 Reviews

Best Western Plus Olive Branch Hotel Suites

Olive Branch|4.72km from city centre
I was traveling to Olive Branch with my family for a family reunion. I did not choose this hotel but because of management I don't think I will be staying at this establishment for future visits. Management staff does not listen and appears to be single minded . The general manager did not respond when I asked to speak with him and the operational manage appeared to be agitated because I asked to speak with him. The entire incident that happened at the front desk with the operational manager was embarrassing and the situation could have been avoided and fixed if she would have taken the time to listen to me and my family. Also, if she would have informed General Manager Eugene Perez of the incident when requested maybe we would not have been treated as if we was attempting to steal services. After the counter incident, it took less than 5minutes to have the fraud alert removed from our credit card. The opportunity to rectify this was not given to to lack of sensitivity and communication skills. A young man who was wearing a maintenance name tag showed more compassion and concern than the General manager and Operational manager and understood that when you travel that if a bank see multiple charges from the same place in the same amount that the bank may apply a fraud alert on the card. You have the wrong people running the hotel. Other staff is great as well. Cassandra was awesome and Malik. They treated you like the truly appreciated your business. We stayed one additional night and the general manager never came to speak to me about by concerns. Not even to see the out come. I used another credit card so there was not reason to chat with me. also.....because of the payment issues, the cleaning staff did not put clean towels in our rooms as requested . Even after we settled the bill, we did not receive our towels. I had to go to the front desk when we returned for the evening to get towels Note: cleaning staff told us we had to go to the front desk to settle our bill. Not management. 2 hours of my vacations was spent dealing with this .

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Breakfast

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Family friendly

Candlewood Suites Olive Branch (Memphis Area)
3.9/540 Reviews

Candlewood Suites Olive Branch (Memphis Area)

Olive Branch|2.88km from city centre
My name is Susan Newton I am an IHG member. When I booked this hotel thru IHG I was given the amount of $75.82 per night. $20. 47 taxes/gharges for 3 nights equalling $247.9 08/28/21- 08/31/21 I was put in room #325. On 08/29/21 I woke up early morning with an infestation of ants in my room. The ants were all over the desk, the table and on my clothing. I was horrified and in total disbelief. I immediately called thr front desk. The attendant came to my room saw the infestation of ants. She then exterminated the area with a bug spray. Shortly after I was assigned another room. Room #111. I spent the majority of that morning washing my clothes. 2 of the dryers in the laundry room was broken and all 3 washers were taken by other residents. The attendant was kind enough to help me put my items in the laundry room. I was not offered a valet to clean my clothes. I had to buy laundry detergent to was my own clothes. To soften the blow I was offered a discount for each night stay down to 65.00 per night. I accepted the offer. In room #111 the bath tub has a large slit that could cause a cut. I avoided stepping on it. Very uncomfortable shower. I didn't complain because I felt... this is as good as it gets. Very disappointed. I was already stressed. I slept with lights on, afraid of more bugs crawling on me. On 08/31/21 when checking out. I get a final bill for the amount of $247.94. The same amount that was quoted when originally booking the hotel. No adjustments. Matter of fact I was charged more for the first night than what was quoted thru IHG. I waited for over an hour while the front desk personnel tried getting in touch with management. I was told to write a letter and someone will call me later and adjust the cost. I have pictures and videos of my experiences. This is not what a clean promise and good customer service entails. These matters should have been handled and addressed by management immediately. I have yet to speak to a manager. I have more videos and pictures. But the file is too large to attach. I need answers immediately. I need an official apology from IHG and the Management staff of Candlewood Suites. I want the refund that is due to me. Sent from Yahoo Mail on Android Sent from Yahoo Mail on Android

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Hotels Near Famous Attractions in Olive Branch

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Olive Branch City Park

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Walmart Supercenter

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Walgreens

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Walgreens

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Top rated hotels in Olive Branch

Looking for hotels in Olive Branch? Get inspired by reviews from real travellers.
Hilton Garden Inn Olive Branch
4.5/582 Reviews
This was the third stay at this hotel in a year where I had the same experience of having to unload a week's travel luggage for my wife and I from my car with no luggage carts available from the hotel. This hotel with over 170 rooms only has a total of 3 luggage carts and they are never available as the lucky few who snag one keeps it in their room so they will have one when they go to check out. The local workers are embarrassed about it and one of the front desk workers kindly volunteered to help my wife and I unload the car by hand and carry each piece to the elevator and room. I don't see this issue as just a local problem, it is a HILTON problem that they won't address, and it is ruining their reputation. I just cancelled out all of my current reservations at the Hilton Garden Inn and it will be many moons before I ever book at one again. I wanted to upload a picture of one of their luggage carts but I never saw one the whole time I was there.
Fairfield Inn & Suites Memphis Olive Branch
4.4/597 Reviews
The first room offered had a broken and unusable shower which should have been noticed if the room had been properly cleaned. Bath had black hairs in it. Second room was on other side of building so was facing the road and noisy. The bed was comfortable but felt damp. The fridge had broken shelf bits in it, and the micro door lock very hard to open. If you asked at Reception, you could get complimentary bottled water. The lady on late afternoon evening was friendly, but the breakfast team most definitely were not. Breakfast was limited with burrito and baps/croissant with ham/cheese that you could warm-up in the micro if you like that sort of thing. Oatmeal, toast or bagels otherwise. There wasn't any milk for tea but they did have Earl Grey.. The hotel was not spotless but there were drums of wipes by the lift which was good so you could clean things for yourself. The gym was small but kit was OK with two treadmills, a stepper and electronic barbells.
Super 8 by Wyndham Olive Branch
3.4/575 Reviews
They shouldn't even bother to be claiming they have a breakfast because it was nothing but a joke, as you can see in the photos I took when we went have the breakfast we had been told was from 6am - 9am. All the food that was present when we got there at 7am were 3 small packaged muffins (I took the photo showing the one that was left after we took 2 of them) and a few granola bars. That was it. No sign of even containers of the other items they deceptively show in their photos (e.g. no cereal containers, no fruit, no pastries). There was coffee but 2 of the 4 dispensers on the juice machine were labelled with signs reading ”No Work”, and the ones that did work contained watered down juice. There was a small refrigerator on the counter which I opened only to find it completely empty. It was obvious that they never intended anyone to really eat breakfast because the chairs in the dining area were upside down on top of the tables. The the price we paid to stay there, we expected more, much more. The only reason I gave this review 2 stars instead of 1 is that the room was clean and the bed was comfortable.
Holiday Inn Express & Suites Olive Branch
4.2/598 Reviews
This hotel was very nice and well-maintained. It was clean and updated. Staff was friendly and willing to help. Breakfast was fresh, warm and good quality/selection. I would recommend this location for a comfortable and clean nights stay.
Home2 Suites by Hilton Olive Branch
4/566 Reviews
Clean and tidy, good surroundings
Quality Inn Olive Branch
3.3/549 Reviews
First, I drive a box truck. They were not showing truck parking on the website. I called, and Misha looked, and assured me I could fit the truck. She was courteous, and helpful when asked. I have called other places, that behaved like I was wasting their time calling, but she was stellar. Next there was the cheerful help Kaylnn provided, when I thought the refrigerator wasn't working. Turns out the refrigerator was on low, and was so quiet, you couldn't hear it running. The owner made special arrangements for me when I needed to stay another night. All the king nonsmoking rooms were already booked for the night, but he found a way to let me stay in room I was in. The room was clean and comfortable and bathroom looked fantastic. She in the area, I would certainly stay here again. Last note - the staff are wonderful, and to me, that's a very high point on the review.

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Local Travel Info

Highest Price£292
Lowest Price£47
Number of Reviews1,381
Number of Hotels23
Average Price (Weekdays)£114
Average Price (Weekends)£126

Olive Branch Hotel Guide

There are many discounted hotels on Trip.com. New and popular hotels in Olive Branch recommended by Trip.com. Olive Branch may not be a metropolis, but there are still great hotel options on Trip.com. Olive Branch is a quiet city. You'll definitely feel relaxed during your visit.

Olive Branch does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Visitors often choose to travel to Olive Branch by bus.

Although Olive Branch is not a large city, there are still hotels with great value for your money. As a popular tourist city, Olive Branch has many renowned chain hotels. Hotels under the Holiday Inn Express brand are a good choice. In Olive Branch, there are hotels under the Holiday Inn Express brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Holiday Inn Express. A popular hotel in Olive Branch, Best Western Plus Olive Branch Hotel & Suites is also one of the highest rated. If you're still unsure, Trip.com recommends Comfort Suites Olive Branch.

For short trips in Olive Branch, Malcolm Olive Branch Cinema are all good options. The most popular attractions for tourists in Olive Branch are The Escape Room Olive Branch, Olive Branch City Park, Cherokee Valley Golf Club. Upon departure, you can head to popular commercial areas like Olive Branch Florist, Old Towne Antiques & Upholstery, Olive Branch Trophies to buy souvenirs or travel accessories.

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