janelW5456UT
October 17, 2023
The hanging screen and weeds in the walkway should have warned me off. Staff was lackadaisical, at best. The room booked was for two queens, accessible. We got two double beds (that's what they call queen there) and "accessible" was used loosely. There was no space to set items on the sink, but had a small table in the bathroom, near the toilet. Well, I didn't want my toothbrush that close to a toilet, and it was inconvenient. The little table also interfered with my ability to transfer from wheelchair to toilet or tub. The seat in the tub/shower was the nice kind that is integrated and very sturdy, however, the finish on it was peeling and there was no way I was going to sit on that. The room door did not close automatically, but rather, needed to be pulled closed for the last half inch or so. Breakfast was a disaster.....same basic stuff all hotels have, but we arrived 20 mins before it was supposed to close and most everything was gone. We had a choice of waffles and cold cereal. We were still eating when, at closing time, an employee came over, turned off the juice machine, and then left. We all would have liked more juice, but there was nobody around to ask. Overall, this is not the worst place we've ever stayed, but not the greatest. I felt like the whole place was saying, "We're here, if you don't like it you can leave." Nobody/nothing really tried to go above, let alone above and beyond.