Mercure Tokyu Stay Osaka Namba
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Mercure Tokyu Stay Osaka Namba

Discover Mercure Tokyu Stay Osaka Namba, an 4-star stay in Osaka. With a score of 8.9/10 based on 2240 reviews, it offers an outstanding blend of quality and value, with prices starting from £95.

Check-In & Check-Out

Check-in from 14:00

check-out until 11:00

Nearby Attractions

Dotonbori: 0.24km from the hotel

Shinsaibashisuji: 0.25km from the hotel

Mido-Suji: 0.18km from the hotel

Amenity Highlights

Pets are not allowed.

Breakfast style: Western,Japanese

Food & Drink: Restaurant, Kiosk/ Convenience Store

Mercure Tokyu Stay Osaka Namba

No. 19 of 4-Star Select Hotels in Osaka
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Highlights
Ideal location
Varied breakfast
Great views
Amenities
All amenities
Property Description
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Walking distance to Namba station, Shinsaibashi, Dontonbori. Happening area in Osaka.
Surroundings
Metro: Namba
(480m)
Metro: Shinsaibashi
(630m)
Airport: Osaka International Airport
(16.4 km)
Airport: Kobe Airport
(39.5 km)
Train: Osaka-Namba Station
(460m)
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8

Privilege Family Room with 2 Extra Bed and Washing Machine

1 Queen bed and 2 Single bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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11

Superior Room With 2 Single Beds And Washing Machine

2 Single bed
25m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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11

Superior Room With 1 Queen Size Bed And Washing Machine

1 Queen bed
25m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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6

Standard Room with 2 Single Beds

2 Single bed
23m² | Floor: 3-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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7

Standard Room with 1 Queen Bed

1 Queen bed
21m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
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10

Privilege Room With 2 Single Beds And Washing Machine

2 Single bed
26m² | Floor: 14-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
10

Deluxe Room (Twin With 1 Extra Bed) And Washing Machine

2 Single bed and 1 Single bed
30m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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11

Duplex Suite Room with 2 single beds and Washing Machine

2 Single bed
44m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
10

Privilege Family Room with 1 Queen Bed and Washing Machine

1 Queen bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
10

Premium Room With 2 Single Beds And Washing Machine

2 Single bed
37m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
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12

Deluxe Room With 2 Single Beds And Washing Machine

2 Single bed
30m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
8

Deluxe Corner Room with 2 Single Beds and Washing Machine

2 Single bed
31m² | Floor: 3-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
8

Privilege Family Room with 1 Extra Bed and Washing Machine

1 Queen bed and 1 Single bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
6

Accessible Twin

2 Single bed
30m² | Floor: 3,5,7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
10

Privilege Room With 1 Queen Bed And Washing Machine

1 Queen bed
30m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Daily Housekeeping
Room Details
Check Availability
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Average for similar properties in Osaka
Most Mentioned
Review summary
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Room Amenities: Rooms are equipped with useful amenities like a washer and dryer, which guests find convenient for longer stays. The rooms are generally clean, modern, and well-maintained, offering a comfortable environment.(based on 809 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2025
This hotel every single things will charge extra. The lotion, body wash, hand soap I think all refill by them. Please see the picture I attached. As the bottle already dirty and have many scratches, to me this is unprofessional. How I know whether they contaminated and the old lotion is expired!!! Last day early morning, I ask for a bottle of water to eat medicine, the hotel staff told me check out day not entitle water bottle. The hotel is so so dark as well. I will not choose this hotel anymore.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2025
Great hotel, great location. Comfortable beds. My room had a view of the bustling street which was an added plus. It is true that everything is very dark, so I had difficulty finding the light switch for one of the lights, as the switch was black on a black shelf. The corridors are also very dark so it may be hard to find your way to your room the first time but after that its ok. I don't mind the darkness, you get used to it after a while. Front desk stuff were ok - not exceptionally friendly, but adequate.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 22, 2025
The hotel is in a good location, not far from the subway station. The hallway is a bit dark, but it’s not a problem. There was a little dust in the room.
J‍u‍s‍t‍i‍n‍ ‍F‍o‍o‍n‍g‍ ‍J‍i‍a‍n‍ ‍W‍e‍n
December 14, 2025
Loved how convenient the location was — everything was close by and easy to get to. The room was nice and cosy, and surprisingly quiet. With the windows closed, we couldn’t hear any outside noise at all. Would definitely stay again during our next visit. 😎😎
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 11, 2025
We had a really enjoyable 4-night stay at Mercure Tokyu Stay Osaka Namba. The room was clean, modern, and comfortable, and the housekeeping team kept everything spotless throughout our stay. The location was excellent — just a few minutes’ walk to shopping and plenty of shops and eateries nearby, which made exploring Osaka very convenient. Service staff were all very friendly and efficient, and they were always ready to help with directions or recommendations. Overall, a pleasant and comfortable stay. We would happily return the next time we visit Osaka.
C‍e‍r‍e‍s‍ ‍N‍g
December 8, 2025
This hotel is truly splendid! From the moment we arrived, a staff member guided us to the reception. Many staff speak English and are very helpful, which makes check-in smooth and comfortable for tourists. The 2nd floor has a great common area with a pool table, gym, smoking room, and plenty of tables, chairs, and sofas where you can relax or hang out. There’s also a wide range of useful items available for guests to borrow — hair curlers, nail clippers, charging cables and more. The location is unbeatable too. A convenience store is right outside the hotel, and it’s just a short walk to both Shinsaibashi and Dotonbori — perfect for shopping and food. One thing I really appreciated: the room fridge doesn’t have a freezer, and I bought ice cream. The staff kindly stored it in their freezer and gave me a tag to collect it anytime. So thoughtful! Other helpful facilities: • Luggage weighing scale on the 1st floor • Microwave, forks, spoons, and wet tissues available downstairs • Daily mineral water and towel replenishment We booked a family room and loved the convenience of having a washing machine inside — we washed and dried clothes every day! The shower and toilet are also separated, which is wonderful for families. The amenities are top-notch too — hairdryer, curler, and shower head are all from Refa. Very premium and nice to use! Overall, we had such a comfortable and happy stay. We absolutely loved it here and would definitely come back again! ❤️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2026
Walking distance to Namba station, Shinsaibashi, Dontonbori. Happening area in Osaka.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 1, 2025
This is the worst hotel I have ever stayed at. The service from the “Duty Manager,” **************, was extremely disappointing — she was unfriendly, unhelpful, inflexible, and unprofessional, with a very stubborn attitude. The room lighting was extremely dim and dark, making it difficult to apply makeup or even see inside your luggage. There was also no full-length mirror available, which is very inconvenient, especially for female guests. Overall, a very frustrating experience. The breakfast tasted terrible and offered very few options. We expected much more, especially given the high price we were charged.

Services & Amenities

Restaurant
Style: Buffet
Open for: Breakfast, Lunch, Afternoon tea
Dining options: Property guests only

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–17 years old
JPY 2,750 (approx. £12.90) per person
Adult
Buffet:JPY 2,750 (approx. £12.90) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 20 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2022
  • Number of Rooms: 288
Phone:+81-6-62140109
Email:osaka-namba@tokyu-rs.co.jp
Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 4-minute walk from Dotonbori and 12 minutes by foot from Namba Grand Kagetsu Theater. This hotel is 1.8 mi (3 km) from Tsutenkaku Tower and 1.9 mi (3 km) from Kyocera Dome Osaka.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and shopping on site.

Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.

Frequently Asked Questions

What landmarks are close to Mercure Tokyu Stay Osaka Namba?

Nearby attractions to Mercure Tokyu Stay Osaka Namba include Mido-Suji, only 180m from your search (straight-line distance) away.

Does Mercure Tokyu Stay Osaka Namba have a swimming pool?

No, Mercure Tokyu Stay Osaka Namba doesn't have a pool.

Does Mercure Tokyu Stay Osaka Namba provide breakfast?

Yes, guests at Mercure Tokyu Stay Osaka Namba can enjoy breakfast during their stay. Breakfast option(s): Western, Japanese.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed at Mercure Tokyu Stay Osaka Namba.

What are the check-in and check-out times at Mercure Tokyu Stay Osaka Namba?

Check-in at Mercure Tokyu Stay Osaka Namba is from 14:00 and check-out is by 11:00.

Which airport is closest to Mercure Tokyu Stay Osaka Namba?

The nearest airport is Osaka International Airport, just about 17 mins from hotel by car (16.4 km) away.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

Prices at Mercure Tokyu Stay Osaka Namba may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportOsaka International Airport
Distance to Airport17.46KM
Nearest Train StationNamba Station
Distance to Train Station0.46KM
Nearest Metro StationNamba
Distance to Metro Station0.48KM
Average Price FromGBP224
Hotel Star Rating4