Beyond-expectation experience with the front desk. Special thanks to Lana and Kenza who were so friendly and patient giving advice on transportation and sight-seeing, helping us book for restaurants that suit our needs, efficient in checking in and checking out for us. We left today for Rome but the flight was cancelled due to thunderstorm. We were so glad that Lana saw our needs and re- booked us to the hotel straight away and heat up the food for us upon our re-arrival. It was late at night still with rain and thunderstorm and Lana stayed behind after her shift hours to look after us. They made our stay in Paris so pleasant. Good location too- nice and quiet.