Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Perfect
10162 reviews
9.8/10
1 night
From THB 2,932
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9.7/10
Excellent
GGuest UserThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Hotel near Binhu New Area, Hefei 3.3% of visitors choose this area
Price per night from:THB 1,485
9.7/10
Excellent
GGuest UserThe hotel is clean and well-equipped. The cleaning lady is also very serious about cleaning. The lady at the front desk is also very enthusiastic. She also upgraded the room for free. It is very close to the South High-speed Railway Station and is convenient for travel. It is recommended to stay.
Hotel near Binhu New Area, Hefei 3.3% of visitors choose this area
Price per night from:THB 843
9.5/10
Outstanding
AAnonymous UserThis is a beautiful and thoughtful hotel. From the front desk service to the butler and the quality of the restaurant's food, you can feel the systematic training and careful attention to detail. It's considered a high-standard new hotel in Hefei.
When checking out, I wrote a blessing on a red ribbon, wishing them continued success.
AAnonymous UserThe room was quite nice and very clean; even the towels on the floor were very white. The shower gel came in small bottles, which made me feel safe using it. The only drawback was the hairdryer, which was too weak and got too hot after a while, causing it to shut off automatically.
GGuest UserA Hotel You Literally Have to Find Underground
Hefei South Railway Station
I arrived in Hefei at night, impressed by China’s almost legendary punctuality — something my own country once specialised in, long ago. The airport shuttle glided through wide, perfectly straight roads lined with glowing skyscrapers. A good start.
Then I reached Hefei South Station, opened Trip.com, and was told: “Your hotel is right here.”
Technically true — but only if you know it’s directly underneath your feet.
After wandering around the huge empty square, a very kind police officer rescued me, pointed to a lonely elevator in the middle of the plaza (it looked more like modern art than an entrance), and down I went into the hidden world below.
The hotel is built inside the station itself — small clusters of rooms tucked between luggage areas and service corridors. From reception to my room it was about 300 metres of underground sightseeing. My VIBRAM-soled hiking boots even stuck to the floor at first (someone must have spilled a bottle of very enthusiastic orange soda), but the cleaning staff fixed everything with great care and many smiles.
Breakfast was the most unforgettable part: served inside a convenience store full of police officers and station staff queueing for their morning noodles. No English menu, lots of friendly confusion, and eventually I received three cold eggs and a massive seaweed-wrapped rice block the size of two fists. I decided to spare myself — life is too short for certain experiments — and found a latte upstairs instead.
Summary
What I liked:
Unique location inside the station
Clean rooms
Very friendly staff
Great price
Be aware:
Entrance is hard to find (think: treasure hunt, but underground)
No English spoken
Breakfast not ideal for foreign travelers
Verdict
A memorable stay — perfect for Chinese-speaking guests or adventurous travellers who enjoy stories as much as comfort.
If you don’t speak Chinese: bring patience, humour and your own breakfast.
Hotel near Hefei South Railway Station/University of Science and Technology of China, Hefei 9.7% of visitors choose this area
Price per night from:THB 1,011
9.3/10
Very Good
GGuest UserFacilities: refrigerator, washing machine, projector, induction cooker
Hygienic: clean and tidy, the towels are thick and soft
Environment: You can easily buy breakfast around, there is a parking lot where you can pay for parking
Service: The service staff is warm and thoughtful
I chose this hotel for the dog, but I chose the wrong room type. The boss helped to change a suitable room and avoided the price difference. I stayed for three days and decisively extended it for three days.
Hotel near Hefei South Railway Station/University of Science and Technology of China, Hefei 9.7% of visitors choose this area
Price per night from:THB 848
9.3/10
Very Good
GGuest UserThe hotel is conveniently located and close to Sunac Park, which is only a 5-minute walk away. The room is clean and tidy. Sherry at the front desk is very friendly and helpful.
Hotel near Hefei Sunac Land/Binhu Yintai City, Hefei
Price per night from:THB 810
9.1/10
Good
GGuest UserThe location is okay for concerts, about a 30-minute walk. However, there is construction nearby, which makes it noisy. The renovation is probably quite old, and some of the design is not very reasonable. There is no full-length mirror, and the sink does not have a trash can. Also, people will slip small cards into the room at night. The room itself is quite large.
Hotel near University Town/ Feicui Lake/Zhonghuan Town, Hefei
Price per night from:THB 1,073
9.1/10
Good
KKuailedexiaoshizi2003The quilt is a little small for two people to sleep in. The faucet in the toilet is fixed and installed too high, which is not friendly to girls. The most important thing is that they do not provide drinking water. You have to buy it from the convenience store downstairs and bring it up every day. The landlord's service attitude was very good and enthusiastic. He picked us up at the door and took us to the parking lot (because the parking lot was like a maze)
Hotel near Binhu New Area, Hefei 3.3% of visitors choose this area
Price per night from:THB 790
/10
GGuest UserThis trip to Hefei was a little special for me. Although I was traveling with my mother in her 50s, I also wanted to spend time with my boyfriend who lives in China, so I ended up booking two separate rooms at the same hotel.
At first, I hesitated, but it turned out to be a great decision. By reserving two rooms in the same hotel, my mother could rest comfortably in her own space, and I was able to spend time with my boyfriend according to our schedule without making anyone feel uncomfortable. What I appreciated most was being able to respect and balance both relationships — family and partner.
The hotel staff handled the check-in process and room assignments smoothly, and both rooms were clean and well-maintained, which gave us peace of mind throughout our stay. Having two rooms in the same hotel also made it very convenient to move around and go back and forth as needed.
For anyone traveling with family while also needing some personal time, this arrangement can definitely be a thoughtful and practical option.
There seem to be slightly more international visitors than Korean tourists in Hefei, so I decided to write this review in English.
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