Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 30, 2025|Business Double Room
Guest UserOne of the better (if not the best) hotel chains I’ve stayed at in Taiwan. I’ve visited Taiwan about 10 times and stayed here for 2 nights, and overall I was very satisfied with the experience.
They provide free bicycles (3 hours limit), which is useful for getting around Hualien. Breakfast has a good spread, and there are complimentary ice cream and drinks available in the lobby around the clock. We didn’t realise they also offer late-night supper from 7pm to 9pm, which was honestly as good as a proper dinner buffet, with a good mix of Western and Chinese dishes and even live entertainment.
The room was spacious and well maintained, with no hygiene concerns. Shower water pressure was good. Noise levels were generally fine, though louder sounds like furniture movement could occasionally be heard.
The hotel is conveniently located near a convenience store, restaurants, KTV, and a cinema, and it’s about a 10-minute walk from the station. You can also cycle to the night market within 15 minutes, making it super easy to get around the main area without getting a taxi.
Overall, a very good stay and very good value for money. While a gym would be nice, I would definitely consider staying at other branches on future trips.
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Price per night from:£83
Posted on Jan 4, 2026
Guest User
Best best best hotel we have ever stayed in. Services provided was excellent. All staff were very genuinely. It really felt like a 5 star hotel. We stayed in another 5 star hotel in Jiaoxi which is No. 1 in Jiaoxi but the service cannot be matched. Well done to all the staff.
Room was always clean. Thank you to the staff who cleaned our spectacle. It was a nice gesture. Different snacks were topped up everyday. The face mask provided was so good!
Surrounding of the hotel was very nice. We had the gorge view and OMG! We don't mind waking up to this view everyday. We hope they will contruct a stairs for guest to go down to the gorge. It is a waste to just see it from the top.
Breakfast was good. We could see that they have made an effort to label which is vegetarian and which is not. It's very thoughtful of the restaurant. However, we had a seafood porridge and thought it was purely seafood but notice there was chicken in it but not written. Maybe they can improve in this.
Kids are very well entertained in this hotel. They have a huge play room for them. Indoor pool with heated pool is enough to keep the kids occupied for 2hours at least. They also have daily activities and some are free.
Thank you Silk Place for the wonderful stay. We will be back.
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Price per night from:£179
Posted on Oct 6, 2025|The Moment BFF 8-Person Dormitory Room
Na塔莎
The main reason for wanting to experience a ”capsule” hotel was to check it out. My elementary school kids loved it, running around in the bunk beds. The single beds were actually quite large and very new. The room was well-planned and detailed; each room had its own charging port, a small light, a cabinet, and even toiletries! The shared bathroom was very clean. The kitchen was accessible on the first floor, so we went to Qixingtan to buy fish to fry at night – it was fantastic! If you arrive at the hotel early, you can ride bicycles and walk to the beach, where there's a heated swimming pool! In the morning, we played cards in the common area on the first floor while listening to music. 👍
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Price per night from:£21
Posted on Feb 8, 2025|Standard Double Room with Balcony
Display Name 顯示名稱For girls, if you have a large suitcase, you need to request a room on the ground floor. Otherwise, it is too hard to walk up 20 or 30 stairs with a heavy suitcase. The rooms have different themed decorations, with a bathtub and a large dressing table. It is nice to stay for a few days.
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Price per night from:£34
Posted on Dec 27, 2025|Prestige Double Room with Ocean View
notrevePositives:
- like all lakeshore hotels in Taiwan, fantastic breakfast spread, especially incorporating local hualien food like gongzheng baos etc…
- sauna with a sea view.. what else to ask for
- children playroom
- comfy rooms and excellent service all round by all staff
- bath tub near the window where you can soak and see the sea
- coin operated laundry room with washers and dryers (affordable plus only two each.. so may have to wait)
- small snacks and beverages provided for guests daily on the ground floor
Negatives:
- only really gripes is the location.. about 2 km away from the city centre so not much to do in the neighbourhood
- sea view room is actually the view of the port and a distance away… technically hotel is not wrong.. but should lower your own expectations
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Price per night from:£65
Posted on May 12, 2026
Guest User
Our trip to Hualien was full of pleasant surprises! We originally booked a city view room, but when we checked in, the front desk upgraded us to a sea view room. We were so happy! The room was very clean, and we'll definitely stay here again next time. Awesome! 👍
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Price per night from:£66
Posted on Oct 15, 2025|Double Room Single Use (Room Selected Upon Check-in )
Guest UserThis hostel is absolutely fantastic! It's about a five to six-minute walk from Hualien Station. The beds and towels are very clean, and the bathroom is spacious with a large mirror. You can even enjoy a view of the mountain city from the room. The staff are friendly and enthusiastic, and they offer free bicycle rentals. I'll definitely be staying here again on my next visit!
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Price per night from:£17
Posted on Jul 18, 2023
Anonymous User
Very close to Ocean Park. Good service attitude, late arrivals also provide self-check-in, breakfast is delicious, comfortable environment ~~ The sky is full of stars at night, and the sea view is seen during the day.
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Price per night from:£61
Posted on Mar 17, 2025
Zhiqi
The location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
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Price per night from:£38
Posted on Mar 26, 2024
@travel_with_the_sun
It's clean, it's close to the train station, where you can rent a scooter to explore Taroko National Park, also have a gas station next door to refill your scooter and you are next to the main road to go to the National Park. There is enough stuff to cook yourself something. Communication with the landlord on self check-in went well and I could check-in earlier because my bed was free, actually I was the only guest in the dorm on my first of two nights.
It was calm and the entire hostel & bathroom was very clean. I liked, that you can buy razors, one-way towels, toothbrush kit for a small fee, even if I didn't need it.
The only downside, and that's why I gave it -3 stars in amenity was, that the mattress was so hard, it felt like sleeping on the floor. The room had a bit of strange moisture smell, but I could get used to it quickly. If there would be a thicker, less hard mattress, that place would get total points.
On the back door / balcony you have a nice view of the mountains. (The picture attached is taken from the road, but if you crop the lower half, it's what you see)
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Price per night from:£12