Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 12, 2026|Double Room with Balcony and Sea View
Guest UserReceived email from hotel staff (Juan) that they could arrange pick-up service for us if we are arriving via Hualien Train Station. They provide free transfer back to Hualien train station as well after check-out. Grateful for the shuttle service otherwise I would need to take a taxi. By going the extra mile, they offered to send my mom and myself to the bus stop nearby for going to xincheng old street. Every staff member is friendly and very helpful. Seaview room is excellent and we enjoyed the sound of the waves from our bed! Room is clean and brightly illuminated. Breakfast variety is good. They have bicycle for hotel guests too! There’s a convenience store (Family Mart) nearby, few restaurants too, but closed on Tuesday mostly. Overall I had a great stay and will definitely return if I come to Hualien again.
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Price per night from:CAD 83
Posted on Dec 30, 2025|Business Double Room
Guest UserOne of the better (if not the best) hotel chains I’ve stayed at in Taiwan. I’ve visited Taiwan about 10 times and stayed here for 2 nights, and overall I was very satisfied with the experience.
They provide free bicycles (3 hours limit), which is useful for getting around Hualien. Breakfast has a good spread, and there are complimentary ice cream and drinks available in the lobby around the clock. We didn’t realise they also offer late-night supper from 7pm to 9pm, which was honestly as good as a proper dinner buffet, with a good mix of Western and Chinese dishes and even live entertainment.
The room was spacious and well maintained, with no hygiene concerns. Shower water pressure was good. Noise levels were generally fine, though louder sounds like furniture movement could occasionally be heard.
The hotel is conveniently located near a convenience store, restaurants, KTV, and a cinema, and it’s about a 10-minute walk from the station. You can also cycle to the night market within 15 minutes, making it super easy to get around the main area without getting a taxi.
Overall, a very good stay and very good value for money. While a gym would be nice, I would definitely consider staying at other branches on future trips.
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Price per night from:CAD 90
Posted on Jun 3, 2026
Guest UserThe location is super convenient, just a few minutes' walk directly across from the station. There are also plenty of convenience stores and restaurants nearby, so you have lots of dining options. The hostel lobby is really well-decorated, and there's free coffee and milk tea available, which was perfect for relaxing while waiting to check-in before 3 PM. The room was a four-person dorm with a private bathroom, and my stay was very pleasant. They offer free breakfast, but the selection is a bit limited – mainly just bread with different jams and ham. I had a wonderful time in Hualien! I hope to come back here again someday.
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Price per night from:CAD 18
Posted on Jun 17, 2026
Guest User
My stay here last year was great, so I decided to come back for my round-the-island trip this year. When checking in, I asked the front desk about motorcycle parking. The staff member, whose name tag said 'Intern,' told me I could park anywhere on the white lines along the road next to the hotel. I then asked if the parking lot across the street, where I parked last year, was still an option. A man and a woman next to the counter said that was for cars and heavy motorcycles (even though I wasn't riding a heavy motorcycle last year either). I said 'okay' and went to look for white lines on the road next to the hotel (as shown in the photo). Turns out, the road had just been repaved and there were no markings at all. If you expect us to find our own parking, you should at least clarify that the road markings are gone. I'm not a local, so how would I know what markings used to be there? And the full-time staff member next to the intern also just replied, as if it wasn't their problem, 'You can park on the white lines nearby.' Where exactly are these 'nearby white lines'? Anyway, the breakfast was good. If you're on a budget, I highly recommend this place.
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Price per night from:CAD 69
Posted on Apr 9, 2025|The Moment BFF 6-Person Room
A.kitGreat experiance at The moment by lakeshore! The kids were thrilled by the bunk beds with curtains and privet hangers and lights 😅
It's a complex of buildings by lakeshore, we had a room with amazing mountains and gardens view.
The auto check in station was simple to understand and operate, and suitable for us, since we arrived quite late.
The room design is very cool, everything worked, good water pressure. The shower is separated from the toilet, so it's comfy for friends staying together. For us as a family it didn't matter.
Everything in the minibar was included in the room price, and I tried the cold brew teas, they were excellent!
The breakfast was served in the hotel building next to our hotel, from the same owner. Great buffet, large variety and even marked for allergies!
The hotel has a parking area close by, and it's about 10 minutes drive to Taroko visitors center.
All in all, I recommend this hotel for short stays, if you are with 3 or 4 kids take the bunk beds room for 6, we really enjoyed it.
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Price per night from:CAD 40
Posted on Jul 12, 2026
Guest User
Beautiful hotel! The building is a little older but everything is very well maintained, the rooms are large, very clean, bright, comfortable and pretty, I've been travelling for 6 weeks now and this was the best place I stayed at so far. The staff are very kind and helpful, I had some issues due to a typhoon and had to spontaneously add another night but it all went smoothly. The location is excellent, you can even see the main station from the entrance of the hotel, that's how close it is! All the buses to all the sightseeing places (and everywhere else too, really) depart from the main bus station, which is even closer still (and Dongdamen night market is actually also still walking distance, takes about half an hour). Nonetheless it was nice and quiet at night. Plenty of convenience stores around too and a full supermarket is right next to it as well. Breakfast was good too! Would absolutely stay there again and now that I'm in the next hotel (definitely not as nice already)I kind of miss it already...
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Price per night from:CAD 44
Posted on Jul 31, 2025
HAO YU
Stayed two days in a quad room.
This was my third stay.
The room was very clean, and the front desk staff was very friendly. If there's no parking available, they'll even move their company car and let you park.
It's across the street from 7-Eleven, and there's also a TP-Link nearby. Zhongmei Street has many delicious restaurants, so it's quite convenient.
If I had to find a negative, it would be:
The rooftop pool is quite small. Even with four people in it, it's usually full. It's too hot during the day and only open until around 9 PM.
The breakfast on the first floor has a good selection of special dishes, but for some reason the air conditioning isn't cooling enough, so the food is a bit warm.
Overall, it's quite good.
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Price per night from:CAD 58
Posted on May 9, 2025|Standard Double Room - No Parking
Guest User
Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront.
Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk.
The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay.
Overall felt like great value for the location and the quality, and especially the room size.
The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.
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Price per night from:CAD 24
Posted on Apr 5, 2026
Marukowang
The room wasn't as comfortable as it looked in the pictures. The caulk in the bathroom was moldy everywhere. Even through the bedsheet, you could see old stains (bloodstains) on the mattress. It made me feel a bit uneasy staying there. The mini-fridge in the room was just for show (it was broken and didn't cool). Although there's a free snack and drink bar downstairs, there's definitely a lot of room for improvement in terms of cleanliness and hygiene.
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Price per night from:CAD 31
Posted on Mar 21, 2026
Happy moonlight
Best value and reasonable price for budget travelers.
-Location
Easy access by bus 301 (every hour) from the station, otherwise Taxi would the best option ($140). Many restaurants, department store, supermarket, laundromat, convenience stores, cultural and creative industrial park and so on.
-Room
Spacious, old bathroom but partly updated room. Cleaning service was provided everyday if needed. NO bottled water provided, however, they have a goods section which you can purchase bottled water, lazar, toothbrushes etc for only NTD5. Bed was nice and firm, comfortable:)
-Staff
Very kind and friendly, both staff I spoke to could communicate in English and a bit of Japanese. Reception closes at night so you need to use your card key to get back into a hotel.
Overall 4 star, would love to stay here again if I ever go back to Hualien.
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Price per night from:CAD 41