Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 7, 2026
Elephant named B
Can’t say enough about how attentive the staff is in this hotel and that truly makes the experience luxurious. We actually switched from a previously booked hotel to this as we randomly picked the hotel for brunch on our first transfer from Milan to Florence. The service was fantastic at the restaurant so we made the reservation for our night in Milan two days after.
It did not disappoint. The front desk was helpful and friendly at check in, trying to find ways to offer me with a better experience but we had to check out early the next day; housekeeper at evening service was courteous and asked me if four free bottle of water would be enough for the night. But the most impressive person was Zheng at the morning buffet. She must have seen our look that we were in a hurry and were in travel mode and she offered 1) a discounted price coz we didn’t take much food for the buffet; and 2) takeaway boxes for our breakfast to go for the train ride. She also offered extra water and banana!
Overall a really good stay and I wish i could stay longer
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Price per night from:CAD 491
Posted on Apr 3, 2025|Superior Double Room
mr1010”A Historic Hotel in Milan — A Five-Star 'Home'”
During my stay in Milan, I chose a hotel with over 50 years of history. It had no luxurious décor, no smart technology — not even electronic key cards, just traditional brass keys.
Yet, the service here reminded me that true hospitality is about people, not facilities. From the attentive reception and concierge team, to the genuine smiles of the housekeeping staff, and even how they remembered the little habits of each guest — every detail conveyed warmth and respect.
This stay truly helped me understand the essence of service: real comfort comes from heartfelt care, not from cold technology or lavish hardware. While the facilities may not be five-star, I’d gladly give it a five-star rating for feeling like ”home”.
Thank you to the team for your daily greetings — they brought warmth to me while I was unwell. 💜
「米蘭的古老酒店,五星級的『家』
這次在米蘭,我選擇了一間擁有50年歷史悠久的酒店。沒有奢華的裝潢、沒有智能設備,甚至連房間鑰匙都是傳統的黃銅鎖匙,而非電子房卡。
但這裡的服務,讓我真正體會到「服務的本質是人,而不是設施」。從前台及禮賓部的細心接待,管家部員工的真誠笑容, 到員工記住住客的小習慣,每一個細節都讓人感受到溫暖與尊重。這次入住,讓我親身領悟到服務的真諦——真正的舒適,來自於真誠的關懷,而非冰冷的科技或豪華的硬件。
雖然不是五星級的設施,但我願意給它五星級的「家」的分數。
多謝你們每天問候令生病中的我有一點溫暖💜
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Price per night from:CAD 167
Posted on Nov 9, 2025
Anonymous User
The Armani Hotel is located in the heart of the bustling city center, with its main entrance facing the street and the cathedral not far away. The elevator on the left after entering goes directly to the 7th-floor lobby. The reception is to the left after exiting the elevator.
The hotel rooms are luxuriously designed, featuring the hotel's classic gray and black color scheme. The rooms are very spacious, a truly impressive suite. There's a hidden walk-in closet, various beautiful mirrors, and a perfectly functional iPad to control everything in the room. The internet is incredibly fast—faster than lightning!
The bathroom is absolutely elegant and spacious, equipped with underfloor heating. The bed and pillows are also perfect, undoubtedly top-of-the-line in Italy. Cleaning is prompt and meticulous.
Only minor complaints are the hot water temperature – adjusting it is like using a micrometer, otherwise it's either scalding hot or cold. Also, the doors are somewhat rough during construction and often don't close properly.
However, these minor issues don't detract from its overall quality; it's absolutely a top-tier hotel.
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Price per night from:CAD 1,195
Posted on May 6, 2025
Guest User
Milan is generally average
I have always been more in favor of hotels on the small luxury hotel list. I had a great time staying at TomTom in Istanbul before, but I didn't expect this hotel to disappoint me. I feel that five stars are a bit reluctant, and four stars may be more appropriate.
First of all, the bathroom is very bad, and the bath water will be all over the floor. Secondly, the toilet is too high, and a person who is 170cm tall will have his feet hanging in the air 😂It feels like the toilet will collapse at any time😂
The environment around the hotel is average, a bit dirty and messy.
The advantage is that this is the only hotel that provides slippers at present, which is very good.
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Price per night from:CAD 343
Posted on May 6, 2025
Mariel Lozano
The apartment is in a great location close to the metro, buses and the tram. It is a quiet area about 15 minutes from the city center. There were several problems though. We were traveling on dome hot days and we wanted to use the AC. We were informed that it was not the ”season” for AC therefore they would not turn it on. The info on this apartment clearly stated that there was AC. Apparently it's only available at certain times so make sure to check. We were told to open the windows but I stated that I had terrible allergies and there were alot of mosquitos. Of course what happened is that I got really bad allergies and was bitten by mosquitos all over. Also, when you book a place that has a kitchen it is a reasonable expectation that it will have some utensils or plates or a pot or pan. There is absolutely nothing. So if you are planning to cook you would have to bring your own utensils.
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Price per night from:CAD 101
Posted on Dec 27, 2025
YuliiaP
Everything was okey, the hotel and price was fair, the staff is very helpful!
Recommend for short stay 1-2 nights.
Heating was on, hot water works. Breakfast- croissants and other sweet staff. Coffee and tea is available.
Reception works 24/7.
You can leave your baggage while browsing around the city.
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Price per night from:CAD 98
Posted on Jun 19, 2026
Guest UserJust around the corner from the train station, this hotel is brand new and all the room facilities were excellent. In the middle of the night, my husband suddenly had severe gallbladder pain. The front desk staff were incredibly helpful, calling an ambulance (112) and assisting with communication. By the way, in Italy, public hospital ambulances, ultrasounds, X-rays, and blood tests are all free. Luckily, it was nothing serious, and we just got some painkillers to take home.
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Price per night from:CAD 140
Posted on Jan 31, 2026|Single Room
Anonymous UserThe room itself was clean and quite minimalistic. Housekeeping deserves credit: the room was cleaned every day, towels were changed regularly, and the bathroom was kept tidy. In terms of cleanliness, there were no complaints at all.
However, the bathroom layout is a serious downside. The shower is extremely narrow, and because it only has a shower curtain instead of a rigid door, it is very uncomfortable to use. The curtain constantly sticks to your wet body, which makes showering frustrating rather than relaxing. On top of that, the water pressure is below average, so it takes longer to rinse off and doesn’t feel very refreshing.
Another major issue was the temperature in the room. Even with the heating turned on, it was very cold, especially in the evenings and at night. This significantly affected comfort and made the stay less pleasant, particularly during colder weather.
The room itself is quite small and basic, but acceptable for a short stay if you don’t plan to spend much time inside. The furnishings are simple, and everything feels a bit outdated, though functional.
In summary, this hotel might be suitable for a short budget stay in Milan if cleanliness is your main priority. However, the very narrow shower with an inconvenient curtain, low water pressure, and poor heating make it hard to fully recommend.
Also not every stuff speaks English well
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Price per night from:CAD 83
Posted on Dec 5, 2025|Double Room
Guest UserThis hotel has a great location; it's convenient for getting anywhere. The subway station is just a 5-minute walk away, and it's also very close to the central train station, making airport access quite smooth. The basic facilities are decent, with everything you need, although the rooms aren't very spacious and the amenities are a bit dated. Overall, it's pretty good and offers great value for money, especially considering the price. There's a nice Turkish restaurant right outside the entrance.
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Price per night from:CAD 85
Posted on Mar 29, 2026
Guest User
The service was excellent! There was a Chinese lady at the front desk, so communication was seamless. My phone ran out of battery and she even helped me charge it, which I really appreciated.
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Price per night from:CAD 133