Okay Boutique Hotel

Prime Location: Centrally located near major attractions like the Royal Palace, National Museum, and night market. Convenient for exploring Phnom Penh, with easy access to bars, restaurants, and cultural landmarks.(based on 112 reviews)

I've traveled Europe and Asia many times over the past 20 years. I've stayed in hostels ranging from $4 per night, up to hotels at $450 per night, and I have never encountered a more bizarre, insane experience as I did at this place. Had they not did the astoundingly unbelievable thing they did, I bet this would've been a good stay. At about 11:30pm, a heard a man running around and yelling, while banging on everyone's door. I went to the door, opened it up and saw that the entire hallway was full of smoke. I hurredly grabbed my belongings (only took a few moments as I hadn't unpacked yet), and ran downstairs in the smoke-filled darkness and right into the lobby and out the door into the street where everyone else was with their belongings. Nobody knew what was going on, but the hotel staff was just standing at the counter without a care in the world. I went inside to the counter and asked them what's going on. They just laughed at all of us for freaking out thinking we may die in a fire, and stated that it was merely a bug bomb/fogger. So... 1- some genius decided it was a good idea to do this in the middle of the night without telling anyone (what else might they do without saying anything about it?). 2- and because they have no idea... before using a bug bomb/fogger, you must "EVACUATE ALL HUMANS AND ANIMALS, unplug all appliances and electronics, keep all doors and windows shut for 6-12 hours, afterwards airoing the place out for 6-12, and lastly, ALL surface areas must be wiped clean and disinfected". 3- bug bombs are bug POISON, and staff just stood inside breathing it in as if it's not big deal (and to the guests who actually went back in to their rooms... unbelievable). Asthma, COPD, Lung Cancer, and Parkinson's are just a few of the life-threatening health problems that can be acquired by breathing in bug poison. 4- lastly, they actually suggest that I broke the room agreement by refusing to put my health at risk and stay in a bug poison filled room. The hotel won't return my money, but VISA will. Note: ALWAYS use credit card... it's the only way to ensure people don't get away with ridiculous things like this. Unfortunately, I only took one photo of the lobby, and that was probably 15 minutes after we'd all been standing outside in the alley, much of the smoke had dissipated by then (I've tried sharing it, and even though I can see it, it says "Try Again", so no idea if it is uploaded). It didn't cross my mind to take photos while I was running down the stairs thinking the hotel was on fire. And btw, Trip.com said they "asked" the hotel for a refund (lame), the hotel said no (more lame), so Trip.com told me no refund (bigly lame), smh... My bank will return my money without hesitation, that's not an issue, Trip.com is ridiculous for even asking when they should've returned the money without hesitation - as my bank will do. What I think, however, based on what happened there, my bank may take this to be a little more serious than simply returning my money, and I'll certainly be working on that.

Exceptional Stay at Okay Boutique Hotel! I had an absolutely wonderful experience at Okay Boutique Hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. Everyone was incredibly friendly, polite, and always ready to assist with anything I needed. The room was spacious, spotless, and beautifully decorated with traditional Cambodian touches that added so much charm to the stay. The bed was very comfortable, and the amenities provided were thoughtful and well-maintained. One of the highlights was the rooftop pool – stunning views of the city, especially at sunset! It was the perfect place to relax after a day of exploring Phnom Penh. The location of the hotel is also ideal — close to the Royal Palace, National Museum, and plenty of restaurants and cafes. Breakfast each morning was delicious, with a good variety of local and international options. Everything was fresh and well-prepared. I truly felt at home during my stay, and I’m grateful for the hospitality and warmth shown by the entire team. I highly recommend Okay Boutique Hotel to anyone visiting Phnom Penh — it’s the perfect blend of comfort, culture, and genuine service. I would definitely stay here again on my next visit!