Guest User
November 15, 2023
Booked sea view room, but the sea view was blocked by a bunch of trees and facilities so couldn’t really see the view. Also the staff gave us the end room / really close to lobby, hence quite noisy in the evening.
The room facilities were overly poorly done, all the furnitures you can feel like is cheap quality (like made out of IKEA pile woods) and there are many many ants in the shower room.
The staff overall is under trained as well.
1. Got woken at 0830 by housekeeping staff and ask me if I’m checking today which in fact I’m checking out the next day. She even tried to use her staff card to rush in, very disrespectful. Could have make a phone call before hand first.
2. Checking out at 1200 but the hotel card already deactivated at 1130 when all our luggages are inside
3. Had to request to change my towels at the linen room myself.
On a positive note,
1. The location is unbeatable, nice beach outside.
2. Bench at the garden with massage aunties are superb. Also the pool facilities are well equipped and clean.