I thought the workers seemed very uninterested and did not give the appearance of wanting to be there. From the lady at the front desk and the guy on the phone from calling to the front desk, none of them seemed to care too much about providing good customer service. It's one thing to not like your job, but it's another to be bad at it.
Then my room didn't even have hand soap.... really? For as expensive as the room was, it shouldn't have been lacking in any areas, especially this one.
I will stay elsewhere next time!