Hotels near Arrisca Experience in Ponta Delgada

We were disappointed in this hotel - just seemed like it was an old hotel that put up some wallpaper of grass and green plants in their lobby and guest rooms to LOOK NEW and eco-friendly- but in the end - is just your basic 2 star cramped old European hotel. Bathtub fixtures were OLD and tub drain kept breaking. beds were hard and amenities were few. Room on 4th floor was so noisy all night long from street noise - even with the windows closed and air-conditioning on. Lobby staff were nice - but really didnt engage or have alot of knowledge. They have the nerve to charge 10 euro each for breakfast - which we refused - and had a great breakfast literally less than 100 feet away on the corner in a lovely bakery for 3 euros each! I trusted my travel agents recommendation for this hotel- next time I will do my own research and find a much better, more comfortable hotel.

The front desk employees were exceptionally helpful. The gave good suggestions for restaurants and sites on the island. They even called a site to make sure they were open on a national holiday when most places were closed. The restaurant had a large selection of food choices on their breakfast and dinner buffets. We ordered Ala carte at dinner and the food was hot and freshly prepared. Not a lot of spice, but flavorful non the less. The location was a little away from town center and had no ocean views. Rooms were very clean and special requests were handled quickly.

We arrived after midnight for a quick overnight. Check in was done very efficiently by the front desk. Very friendly and pleasant. The room is a standard hotel room: clean, functional, comfortable. The walls are thin, though. We could here the coughs, conversations of the people next door. The breakfast was expansive and the staff were very efficient despite being swamped with guests. Overall a nice stay. Very close to the airport. It is a bit further away from the main tourist attractions.

The scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad

My opinion is that this establishment has a confused identity in that it is unhospitable, bordering on unfriendly, poorly located and charging high end rates but also provides touches one would expect to find in a cheap budget hotel chain. The Positives : Our room was on the Executive Floor and was spotlessly clean, big in size, with a comfortable bed and good quality bedding. For this it gets a star. The ensuite was also large with an in-bath shower, with a good quality rain forest head, however I personally dislike in-bath showers and consider them to be a safety hazard. I believe every hotel at this stage should be providing a walk in shower. The hotel has a nice pool with a sauna, steam room and jacuzzi for which it received its second star, however these areas can be busy when tours are in the hotel. The Negatives : Our room did not have a balcony hence the sea view was really irrelevant due to the window cill being above waist level therefore the view could not be enjoyed other than in a standing position. The tea tray was abysmal, indeed I have never seen its likes in a budget hotel !! paper cups were provided ???? when I asked at reception, I was simply informed that's what they provide. Paper cups in an executive room ?Any environmental value was quickly superseded by wrapping each in single use plastic. Furthermore no milk was provided nor was any welcome note or complimentary water. I have never stayed in any hotel anywhere worldwide that didn't provide complimentary water in the room, let alone one charging such nightly rates. The buffet breakfast is substantial, yet here again there were issues as discussed in previous reviews and touches of budget chain hotel. I yet again simply cannot understand any executive chef permitting cold plates to be provided to serve hot food, not that all the food will be hot to start with, indeed depending on your luck and timing the food will vary from warm to stone cold and certainly cannot afford heat loss to a cold plate. Tea and coffee are self served from 2 machines in front of which you queue up !!! a queue which can be significant when tours are in occupation. I have never queued for tea in such a manor in any hotel previously, it was more akin to getting tea in a petrol station than a high end hotel. Unhospitable : We arrived early after a long journey and dropped the bags at the hotel, we were informed that the room wasn't ready however if such became available prior to the 15.00 check in time that the hotel would ring us. We called back at 14.00 hot and sweaty, ready to throw ourselves in a chair for an hour to be told that the room was now ready ??? Well then as I have complained strongly in another review, where was our phone call ??? Mind you in hind sight the reception did not show much hospitality in many issues. We walked in and out of the hotel, past reception, several times per day, and not once did the receptionists (at times up to 3 of them at times) lift there eyes or acknowl

The hotel is beautiful and has a very nice location in the center of the town and not too far from the marina at all. While each room is a little different in dimensions and layout, I found that it added to the charm of the building. We did have some trouble with the climate control (either being too hot or cold.) The restaurant in the hotel was absolutely delicious if a little more expensive than some of the other restaurants nearby. The reception staff were very helpful and available every time we needed something. My biggest complaint is not really with the hotel, but there are many beggars who would catch you on the way out of the door. Other than that, we had a pleasant stay.

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.

The hotel does not have a lobby and just went in feels like a big car shop. However, the process of entering the room and after entering the room, it feels very good. The owner of the house decorated and decorated the house very tastefully. The hotel is right in the city center, you can walk on the pedestrian street and the beach, and there are Chinese restaurants and Chinese city shops not far away. Maybe it is the peak season, I feel that the room price is a bit expensive, it is estimated that it is suitable when the off-season! This is the paradise of hydrangeas, the streets are covered with hydrangea petals.

Nice quiet location (you need a car), good medium plus quality hotel, friendly staff. Satnav on first arrival may get confused (I mean satnav users, of course) by two close but unconnected branches of road having the same name – you have been warned ! Slightly uninspired food (you can have supper here including a Saturday buffet, but there are better restaurants within a short drive. Wine selection very poor). Breakfast buffet typical - good fruit, poor ‘fruit juice’, best bacon I had in half a dozen Azores hotels ... if you want proper coffee rather than instant you have to ask for it. Restaurant has outdoor seating for smokers. Would recommend overall.

A fairly new and clean hotel, but the staff really destroyed our experience unfortunately. The pros: - New large rooms - Small but clean bathroom - Free breakfast - Free parking - Central location (not a huge city) - Comfortable bed The cons: - Staff there to do bare minimum and make you feel like you're annoying them - No breakfast left half an hour before it's meant to finish - Line ups for coffee at breakfast - You can hear everything through the front door to all the rooms being cleaned above, below and next to you, good luck sleeping without ear plugs - No water or anything provided in the room except tea Arrived on a 6am flight sleepless from Toronto to be looked at and in one glance told rooms won't be ready till 2pm, no exceptions. I ended up asking every few hours as we were freezing on chairs in the lobby, and were only told it's full and that a lesser noisy room would be available if we want to take it (smaller, smaller bed and facing the street) to which we said no, as we're light sleepers. You would think they would tell us when the room was ready but no, after falling asleep in a chair under the blasting AC, I woke up sick, stiff and the room was available but the lady at the front desk had better things to do than tell me. She could at least have offered us breakfast with warm coffee but no, zero effort made. At breakfast the next day, half an hour before closing there was no bread left or scrambled eggs. When we asked they said it was over, meanwhile we could see two cooks in the kitchen making scrambled eggs but obviously not for guests... this was the general experience throughout the stay. The best was at checkout being asked if we drank the bottle of water in the room. Firstly, there wasn't one, ironically, were they going to charge us for that too? Stay somewhere else, there are nicer hotels and inns, some near the waterfront and restaurants.