On Friday, I received an email from Prescott Valley Water informing me that my water usage was unusually high and that there was probably a leak in my home’s water pipes. I rushed home and confirmed that there was such a leak. The town shut the water off so we wouldn’t waste more water than we already had, and we miraculously found a plumber willing to do the requisite work on Saturday. However, this left us without water – without flushing toilets and working showers – for the remainder of Friday and most of Saturday. As a guy, I would happily use a camp toilet and handle hygiene using pre-moistened disposable camp towels for a single day, but my wife was having none of that. She insisted that we check into a local hotel for the night. What neither of us realized is that there was some sort of soccer-related event in our area that weekend, and hotel rooms were in very short supply and prices reflected that scarcity. After several unsuccessful inquiries elsewhere, we drove to the Hampton Inn and Suites located just down the road from our home in Prescott Valley. We explained the situation to the two on-duty clerks, Jamie and Jaden, and they were very understanding. Because we were local and because of our situation, they found a very nice room for us and gave us a considerable break on the price. My wife was able to not only shower, but also enjoy the jacuzzi. Jamie and Jaden went above and beyond to help us, and we are very grateful to them. They were extremely courteous, understanding, and kind, and Hampton Inn and Suites is fortunate to have such wonderful people on staff. Thank you, Jamie and Jaden!
Excellent
55 Reviews