Barcelo Maya Palace - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

Barcelo Maya Palace - All Inclusive

Carretera Tulum-Playa del Carmen Km. 266 Chetumal, Calle Margarita Maza 3, 77750 Riviera, Solidaridad, Quintana Roo 77750, Mexico
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With a stay at Barceló Maya Palace - All Inclusive in Xpu-Ha, you'll be by the ocean, within a 15-minute drive of Akumal Beach and Puerto Aventuras Golf Club. This luxury property is 11.2 mi (18.1 km) from Xplor Theme Park and 11.5 mi (18.4 km) from Ferry to Cozumel.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Landmarks: Dolphinaris Barceló
(560m)
Landmarks: Cenote Cristalino
(1.0 km)
Landmarks: Cenote Cristalino
(1.0 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite with Pool View Premium Level Non smoking
5

Junior Suite with Pool View Premium Level Non smoking

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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Junior Room
5

Junior Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Junior Suite with Ocean Front Premium Level
8

Junior Suite with Ocean Front Premium Level

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
Check Availability

Guest Reviews(101)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property features a diverse breakfast buffet, friendly staff, and a prime location near the beach and pools. Rooms are spacious with great views, but some guests feel it is overpriced due to costly transportation.
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Julia Fernanda
April 3, 2023
Baños cagados agua en todos lo baños dos horas de espera por check in en el check out me cobraron por un Niño que estaba incluida en la reserva camas húmedas comida horrible instalación vieja el peor hotel no recomendable a nadie
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Dario
February 10, 2024
i wish there was more access to golf cart services to and from the whole property because it’s a lot of walking and not enough people to take people to other side of the resort.
Joshua
February 10, 2024
We had good weather and water. Food and drinks were good and easily accessible. Multiple resorts in walking distance.
Kimberly
February 1, 2024
The buffet food is average, as expected. The ala carte restaurants were disappointing. Very well managed. Staff was lovely.
Olga
January 25, 2024
we enjoyed our stay at Barcelo Palace in December 2023. The staff was wery nice, our room was clean and spacious, food options were good , too. A la cart Restaurants are much better in the Palace than other Barcelo hotels complex. Staff is amazing.
damon
January 24, 2024
I feel like the food was much better last year. The buffet was not consistent at all but other than that it was great.
Liz
January 19, 2024
Love everything about this property and the staff who run it!!! This was our third time visiting and we will definitely be back!!
Mia
January 19, 2024
The property was lovely. The room was amazing. I loved how far we had to walk to our rooms, it meant we could walk off dinner just going to our room. The front desk people were wonderful.
Miguel
January 16, 2024
The service provided was great. However, we were most disappointed with the food. Nor their buffet or their restaurants were satisfying. Paying for all inclusive is for the food and drinks. We were treated poorly at our reservation at Mexico Lindo restaurant. We showed up with dress shorts and shirts (nice outfits). However we were not allowed to dine because we did not wear pants. They let others wearing jeans and tank tops in which was ridiculous and they even offered pants to other customers but not our group.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 3604
With a stay at Barceló Maya Palace - All Inclusive in Xpu-Ha, you'll be by the ocean, within a 15-minute drive of Akumal Beach and Puerto Aventuras Golf Club. This luxury property is 11.2 mi (18.1 km) from Xplor Theme Park and 11.5 mi (18.4 km) from Ferry to Cozumel.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Mirador, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 2347 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Barcelo Maya Palace - All Inclusive?

Prices at Barcelo Maya Palace - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Barcelo Maya Palace - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Barcelo Maya Palace - All Inclusive provide airport transfer services?

Yes, Barcelo Maya Palace - All Inclusive provides airport transfer services.

What amenities and services does Barcelo Maya Palace - All Inclusive have?

Barcelo Maya Palace - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Barcelo Maya Palace - All Inclusive have a swimming pool?

Yes, Barcelo Maya Palace - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Barcelo Maya Palace - All Inclusive have fitness amenities?

Yes, Barcelo Maya Palace - All Inclusive has fitness amenities.

Does Barcelo Maya Palace - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Barcelo Maya Palace - All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Barcelo Maya Palace - All Inclusive provide breakfast?

Yes, Barcelo Maya Palace - All Inclusive provides breakfast.

Does Barcelo Maya Palace - All Inclusive have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromGBP489
Hotel Star Rating5