Top 5-Star Hotels in Qingyuan

Our stay at the Sheraton Lion Lake Hotel can be summarised in one word, disappointing. I believe this was/has the potential to be a lovely hotel to visit. The hotel and its grounds are massive, however, most areas are closed and there is a general feeling of abandonment. Fountains and water features are empty, shops closed, grass is overgrown and facilities a little dated and tired. The indoor pool and one of the restaurants were closed and the outdoor pool was not very clean. What it did have was excellent customer service, the Moroccan theme was very cool and the rooms overlooking the lake were clean and had a lovely balcony. Overall, not worth the money. If you are looking for a base to sight-see Qingyuan, there are much cheaper hotels around and if you are wanting to enjoy a staycation this will be a disappointment.

We had an absolute great time staying at KHOS for a family trip, just for one night but we enjoyed the hot springs waters at night and the facilities for children during day time. A lot of options to enjoy with family. The staff was great super helpful and nice and the room super nice, very spacious and with nice view. The food was also good but breakfast has not many western options. Overall is a great experience worth the price, great option for a weekend away from the city. I have to say I went during weekday with not many people.

Mayland is a lovely resort. Their staff are very kind and helpful. 雷欣（Suet Yan) was particularly helpful. We couldn’t sort our app to get a car and she helped us. The changing rooms for the resort pool needs a refresh. Even just changing some of the curtains and better lighting will make the place look better. Lots of hot springs to pick from. Nice indoor pool. Need to swim with a swim cap though. Outdoor pool in the photos is actually not accessible by guest. Chinese restaurant was delicious. Buffet was acceptable for 178¥

At about 2:10 in the afternoon on February 16, 2024, the waitress at Yanshuangmaiyu Double Afternoon Tea Restaurant had a very poor service attitude and her character was extremely disgusting to the guests. As a service staff who is the representative image of Qingyuan's old brand international hotel , even because of a small request of the guest whether he could change the drink into a cake, he made things difficult for the guest in every possible way. One moment he said yes, the next moment he said no, the next moment he said he could only ask for bread, and the next moment he said he couldn't have cake. He also said that you need to use two loaves to exchange for one cake. Then he said that the bread was also the worst and smallest of the two, and you couldn't choose the other slightly better ones. Then he said that it was originally a gift, what a mess of service, and it was still five stars. The service of the hotel is so troublesome for guests with such small things. Originally, a family of young and old came from Guangzhou to Qingyuan to help your hotel during the Chinese New Year holiday. They were attracted by your so-called five-star brand. The environmental sanitation and service were quite satisfactory before. , I came here happily, especially Ms. Xie at the front desk of the hotel, the room cleaning lady and other services are very good. The service attitude is good, which makes people feel more happy about staying in the hotel. I also left a message of praise for the room. I hope the hotel will become better and better. The better, Qingyuan is getting better and better. I really didn't expect that the last afternoon tea service was so sorry to the guests. The waitress's behavior not only harmed the guests' consumption interests, but also damaged the original good image of your international hotel, and also damaged the entire Qingyuan tourism. Culture, hotel culture, cultural tourism image, the good impression I had on Qingyuan International Hotel, as soon as it passed through your hands and was given by you, has been wiped out by you and I don’t know where to go. It’s disgusting. At that time, I didn't argue with her so as not to disturb other family members and other guests. Otherwise, I would immediately complain to her on the spot. At that time, I tolerated this for the time being. In a word, if you don't apologize to the guest, you won't give the guest one back. Satisfactory reply, I will not stay at Qingyuan International Hotel again in the future. I don’t believe that the hotel allows such unqualified service staff to continue doing things that harm the interests of guests and the image of the hotel without accepting punishment or correction.

Facilities: Very complete, there are some, there is also a gym outdoor pool Hygienic: Invincible river view, sitting on the sofa to watch the scenery is very comfortable Environment: clean and tidy Service: In addition to the environmental facilities, a five-star high-standard hotel can best reflect their value. If you have any questions, please consult customer service. Miss Wu Shixin's service is very good! Also upgraded us to the river view room and breakfast! The people of Qingyuan are very enthusiastic and too humane. Let us travel to Qingyuan and leave a particularly good impression! At noon the next day, I booked a lunch delivery service in the room and wanted to dine at the hotel. I specifically asked Miss Wu Shixin if she could check out late and readily agreed. I highly recommend everyone to come to Qingyuan to book this hotel with temperature!

As soon as I entered the door, I was warmed by this towel-folded dog in the room🐶 The child likes it very much. There is a sweet smell of mountains and forests in the air. The room is so quiet that you can hear your heartbeat with the door closed. You can really sleep in seconds. Compared with the so-called mountain group meals outside (that is, the three outside the gate), the northern Guangdong dishes in the restaurant center in the hotel are too authentic, and the mushrooms alone are several grades higher than those of the restaurants outside. It is strongly recommended to have Chinese food in the hotel, and the price is no different from the small villa outside the door. The included sports center ball games are also very good, and the badminton court is also great. Seeing the staff wearing the thick coats of Evergrande Football School, there is an inexplicable intimacy. The temperature of the outdoor hot spring at night is suitable, the water temperature is about 42 ℃. When the outdoor temperature is about 10 ℃, the children did not feel cold after playing for more than an hour. Looking forward to picking a sunny day next time to see the stars in the sky.

The hotel room is spacious, comfortable and bright, the air conditioning is very powerful, clean and tidy, the facilities are complete, the transportation is convenient, and you can park for free, which is convenient and fast. In addition, the check-in at the front desk is fast, the service is attentive and considerate, and the room has a view of golf and lake , the scenery is attractive. The breakfast buffet is rich and varied. The family and children are very happy. Overall good, recommended [strong]

The first choice hotel for family travel. I also came here to take a stroll during the National Day. Who knew this hotel was beyond my expectation? It’s just off the highway. I’m very satisfied. Looking forward to trying hotel dining next time

Brotherdi can be regarded as a hotel designed with care, every part of the hotel reflects the designer's heart and the level of the manager; with some inadvertent materials of his own brand, it can show a different effect; The hotel is located in the Meilin Lake real estate. There is a food street and a place to play downstairs. The food street has various flavors. Although the Ferris wheel is not big, it is better than the price. The room area is large, clean and hygienic, but there are too few places to hang and wash (may feel damaged beauty), the standard pillow is not comfortable, and later told the front desk that it is much better to change the buckwheat pillow (you can also change the latex pillow); The Chinese restaurant downstairs is OK (I ate breakfast and didn't try other time meals). Overall, it is a hotel that can stay again!

Room: Except for the carpet being a little dirty, the overall sanitary environment is quite clean, and the bedding and towels and bathrobes are also washed very clean. The auntie in the indoor hot spring pool also cleans it very carefully. The room has slippers, bathrobes and toothbrushes for children, which is very considerate. Service: The service attitude of both the front desk and the health aunt is very good. When fireworks are set off at night, the hotel manager will let the guests enjoy the fireworks while constantly reminding them to pay attention to safety. When you meet the staff on the street, they will say hello warmly. There are also small gifts given away when leaving the store. Food: Breakfast is mainly Cantonese-style dim sum, which is quite rich. The food in the restaurant is also delicious, clean, and the price/performance ratio is reasonable without huge profits. There are welcome fruits and snacks every day, which is very nice. If we provide pet welcome snacks to guests with pets in the future, it will definitely make more guests feel warm. Facilities: The public hot spring is very clean. After breakfast at 9 o'clock in the morning, I took a walk to the hot spring area. The staff were cleaning the pool, and I found out that they changed the hot spring water every day, which was a plus. There are also many outdoor entertainment facilities on the lawn, and the hotel is pet-friendly, so you don’t have to worry about your furry and naughty children running out of games. It is worth coming again. I hope to ensure the quality and bring a better stay experience to our customers!