To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(52)
Positive reviews(33)
Nacho Lee
Standard Room
Stayed in Nov 2024
Couples
10 review
4.5/5
Great
Posted on Dec 23, 2024
Very close to Xmas market square, but a bit distance if you are visiting city centre of Reims and the Cathedral. But all in all the hotel is new and clean.
The shower seems sometimes hot and sometimes cold, not consistent.
Anonymous User
Standard Room
Stayed in Nov 2024
Business travellers
8 review
4.7/5
Amazing
Posted on Dec 12, 2024
Very nice hotel
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Chaumeau
Standard Room
Stayed in Aug 2024
Couples
9 review
4.7/5
Amazing
Posted on Sep 8, 2024
Very welcoming hotel
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Guest User
Standard Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Hôtel très propre , belle décoration.
Bien situé.
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Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 29, 2024
Everything is perfect for my stay, especially for vip member benefit, room upgrade a d special gift. Room is comfort and bed is great.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 6, 2024
Fantastic gem 5 minute walk from city center. Room was terrific. Shower amazing. Bed beyond comfortable. Price was exceptional. Can't recommend enough. Check in was fantastic arrived very early and while our room was not ready we're offered very similar room, still king bed but slightly smaller and a bottle of champagne for inconvenience. Were offered to look at room before deciding. Worked out perfectly
Guest User
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Nov 5, 2024
Taking advantage of an excellent daily rate offer, we were very satisfied with this new hotel to spend 2 nights there. Well located in a relatively quiet place (center less than 15 minutes walk, free parking 5 minutes away) the services were up to our expectations (room, breakfast, service, ...) Returning there will be considered for a new stay in the region.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
Excellent hotel, we were not expecting the hotel to be as good as it was, room looked brand new and the bed was so comfortable. Bar was good and food was great. Friendly staff and was quite central to riems. we would definitely stay again. Champagne tours to épernay was a great addition to our stay, highly recommend.
Guest User
Stayed in Aug 2024
Couples
3.0/5
Posted on Sep 29, 2024
We booked this hotel as it was new and looked really nice and Radisson have a great reputation, we had also booked a table for dinner at 7.30, confirmed by email. Parking is in an adjacent multi storey. When we arrived at 12.30 we were informed room ready at 3.00 which is the norm, however we were told they couldn’t let us eat that night as they had a large group booked and there wasn’t room for us!!! This hotel is in a new build area and not close to the city centre, the staff did not offer us any assistance in finding an alternative for dinner, so we decided we wouldn’t stay as planned, the staff didn’t seem to care we were upset, so we left. I have to point out we weren’t charged for the cancellation which at least was something, but it all felt very unprofessional for a large international company like Radisson.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 22, 2024
Brand new hotel very close to the city center (10 min walk). Pros: Good sized rooms, spotlessly clean, friendly personnel, very decent breakfast and the best shower system I ever remember in my life. Cons: the rooftop bar was never open (or even cleaned) during our weekend, lack of free parking, rather boring views from the room. Still, I would happily return there, even just to see the friendly faces of the personnel who seem to be genuinely happy to welcome you there.
Guest User
Stayed in Aug 2024
Solo travellers
5.0/5
Outstanding
Posted on Sep 19, 2024
Brand new hotel! Nicely furnished and designed and in a fantastic location in terms of accessibility. You can easily walk to most of the town/train station from the hotel. There is also a parking garage next door to the hotel, which isn't too expensive. Currently, there are construction sites surrounding the hotel, so the views aren't the best (which is obviously not a criticism of the hotel), but thankfully I wasn't disturbed by any construction noises. Staff were really good, friendly and helpful. Had dinner at the hotel restaurant, which was lovely as well. Would highly recommend!
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 13, 2024
Stayed here for 5 nights. Such a nice family friendly hotel. The staff were welcoming and nice. The location is really great right in the centre of Reims. Car park right next door. We stayed in a junior suite which is very spacious and has a separate bedroom with bunk beds for kids. Very well adorned suite and very clean. Highly recommended.
Guest User
Stayed in Oct 2024
Couples
3.0/5
Posted on Nov 20, 2024
The "standard room" is located along a railway line. Room/bathroom cramped and not suitable for wheelchair users. Breakfast good, but too few staff at the time we were there, so things were "out of" place. Friendly staff. Parking is possible, for a fee, in the adjacent public parking garage. We expected more from a Radisson hotel.
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Guest User
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Nov 19, 2024
I am happy to put a flag on Reims and add a Radisson to my collection. This one is in a not particularly suggestive corner of the city, but new, close to the center and with a large covered parking lot next door. The rooms are spacious, comfortable, all very well equipped and with a very comfortable bed. The breakfast leaves satisfied, decaffeinated coffee available. The staff is very accommodating. It is cheap.
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Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 18, 2025
Très bon séjour d'une nuit dans cet hôtel récent. Notre chambre n'était certes pas très grande, mais la disposition très pratique et nous avons retrouvé le confort Radisson que nous apprécions tant ( au niveau de la literie notamment). Nous avons apprécié également le calme grâce à une très bonne isolation, la proximité avec le parking ( qui jouxte l'hôtel), la proximité avec le centre ville ( où on peut se rendre à pieds très facilement), la qualité du repas servi au restaurant ( avec une mention spéciale pour le vin libanais, une découverte) , et la qualité du petit déjeuner ( mais là encore, c'est la marque Radisson..). Donc, très bonne expérience.