Guest User
November 19, 2023
What a wonderful hotel. We stayed in a junior suite (Room 204) and it was fantastic with breathtaking views of the valley and the bridge from the Juliet balcony. On more that one occasion we opened up the doors and just sat there taking in the views. All of the staff were great but I must highlight the outstanding service and approach provided by Angela, she was fantastic. We arranged parking through the hotel which meant that the car was stored locally in a garage 1 min from the hotel. When we needed the car Angela would have it available for us at short notice. If you are bringing a car, drive past the hotel (50m) into a small square and leave the car on the right hand side outside number 16. You can then walk back to the hotel with your bags. Breakfast was very good with views to die for as is also the case with the restaurant. We ate in the restaurant on two occasions and they prepared on request, with the assistance of Angela, a light meal for one of our party who wasn’t feeling well, truly great customer service. The only slight downside, not in any way the fault if the hotel, was listening to the bedroom antics of the room next door, on more than one occasion, in fact 4 times in 12hrs, I felt that a round of applause was warranted, as probably did the other rooms on the floor.