Bokai Garden Hotel Reviews

The sheets were not clean and there was no lock on the door. The front desk helped us change to another room, but the heater didn't work. Too lazy to change again

Was amazing stay just no fridge in the room check in was easy with card n 100$ deposit room was very clean

Staff was not friendly. The whole room only has one chair, no table. No water, no kettle no nothing. Won’t come again

a bit noisy

Horrible trip! The service in the hotel is rubbish! The hotel is under renovation and it is dirty! My colleague's room was given to another person without informing us, and all his luggage was taken away. We couldn't find it that night. We found it the next day! The staff is very mixed and messy! It's terrible!

Facilities: Furniture is a bit old, bed is big Sanitation: Clean and tidy Environment: There are many restaurants across the road, 🈶️Panda is a good Chinese lunch box, very close to Hartford BW Hotel, convenient to get on the bus with the group

I booked this hotel on short notice, mainly because of the cheap price. I was not disappointed after seeing it in person. The room facilities are a bit old, but the room is quite big and clean, and the bed is quite comfortable! Good value for money, I will consider it next time!

The plan changed temporarily, so I booked this hotel at 10 pm that night. I checked in right away. The hotel basically had nothing, not even a hair dryer, just two beds, but the room was really big, and it was OK to stay for one night.

The front desk and service are very good, but the room facilities are old and the wifi is often not connected. The hotel has convenient parking, the courtyard is brightly lit at night, and the water in the swimming pool in the courtyard is clean.

No toiletries are provided, and the overall environment of the hotel is very poor. I came here because the homepage said there was breakfast, but in fact there is not even a restaurant. Don't book a hotel run by Chinese people abroad

This is the worst hotel in my 20-day trip to the United States! Because it is in the Chinese area, it is convenient to go to banks and supermarkets, but this is the only Chinese store I booked, but it is the most disappointing! I was given room 333, which is not only difficult to find, but also extremely hot after opening the door, and it feels like being sunburned. Then, there is only one trash can in the bathroom in the whole room, and they don’t even want to put an extra trash can; there is no refrigerator, saying that a small room does not deserve a refrigerator, haha; the water flow is very small, and the water pressure is not enough! This is the only place where I encountered this problem, and I don’t understand it! The shower is not enough, even brushing teeth is not enough; the room has no paper towels except toilet paper; the soap is the worst soap, and it rots just by tearing it hard before using it! The air conditioner is noisy...

Cheap place, the cleaning could improve but the service and the staff are always available

The room is very clean and sanitary Environment: It's OK! There are restaurants next to it, which is very convenient for eating! The service attitude is also very good! The bathroom facilities are also very convenient!

The hygiene in the Chinese area is average, and a set of pajamas disappears within an hour of drying. There are large Chinese supermarkets and restaurants nearby.