Hotels Near Gereformeerde Gemeente Bethelkerk in Rotterdam

Unfortunately, we were not lucky to encounter the right reception staff. At our arrival we were not even greeted. We had to attract the attention of the reception staff to be able to check in. Interesting approach, especially if the person is standing right in front of you. 10 minutes after check in I approached the reception for a question and the same woman asked: ”Are you checking out?” The rooms were very cold and there was no heating in the rooms, even with 11 degrees outside. We were told by the reception that the heating turns on automatically when the temperature outside reaches 20 degrees or lower. It did not happen. Breakfast: poor variety. No milk in the coffee machine and when asked staff instead of providing tell you: ”Just use the creamer.” If you ask for a yoghurt you are told they don't have any and you see them taking the same product to selected guests. Also, at our checkout not even a thank you and not even a goodbye. We've been in other Bastion hotels and all were great, with polite and friendly staff, service oriented and a regular breakfast service. And let's not forget the heating. So this hotel is an exception to the rule. Barendrecht is nice but the wrong hotel if you want to feel like you're a little bit respected. I hope this helps next travellers not to get in the same situation.

After stay at the Copenhagen CityHub I thought why not give this Rotterdam one a go as my experience before was great. Well firstly my god it was noisy, I had requested a quiet pod in the hotel as I'm a very light sleeper (even with earplugs in and pillow overhead lol) . So I was placed near the toilets/showers.... Ding ding ding alarms should have been going off then as the amount of banging those toilets/showers doors and the thumping of the people who sounded like they was thumping past all the pods (request a top pod in future). With ear plugs I was woken up early by other pod users who didn't have a care about anybody else who would have even been asleep as long as the could have a chat in the hall ways as loud as possible. So if you are going out and getting drunk this hotel is perfect for you but if you are on a sightseeing trip and wanting a early night we'll best of luck with that. None of my USB chargers were working in my pod but luckily I had brought a plug with more than 1 socket on it for charging. You get what you pay here and for a single person it's the cheapest option in the city. Lockers are huge and fitted my large suitcase in very easily. Staff very helpful as usual especially the American guy. Would I stay again, I'm afraid I wouldn't at this one as far too noisy for me. Maybe big groups shouldn't be all put on same floor and then they can meet in area downstairs and chat as loud as possible as they want at any time that suits them.

Very clean and spacious hotel with sufficient parking facilities. Clean rooms, not super luxury; but all facilities are available to make a cup of coffee or tea in the room and with fine beds (1102). Friendly and helpful, Dutch speaking, staff. You can order up to 23.45 another drink in the lounge, if you want. Breakfast buffet is fairly extended with various breads (hard/soft/heart/sweet), English breakfast, various types of yogurt, fruit and insecticide, and American pancakes and a wide variety of hot and cold drinks. There's enough, friendly staff around, making you feel very welcome. What was unfortunately very annoying, especially for our children, was that a lady in the hotel stayed who called to us ugly and insultful things when we went back to our hotel room after breakfast. It came to us as if she was in a great deal influenced by something; she walked/danced intimidating in the foyer around in her bathroom and with a towel around her hair as if she had been on the whole night since the night before her. She laughed out of our son when he almost came between the lift door, which was really annoying for him, for a hotel like this, that was a cleaner after such a great breakfast and stay. Whatever sadly, the surrounding sounds were, around the hotel, you are working to wake up early (even at the 11th floor) by trucks that drive out and out.

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Everything is as per information, which is there on the website. Coffee machine in every room would have been nice. Breakfast spread is thin and Restaurant offering breakfast is not conveniently located. Cleanliness, Location and styling is really great. Reception is welcoming and supportive.

I don't know if I've left a negative review before but I was really disappointed by my stay at hotel not hotel Rotterdam. The concept of the hotel is truly a great idea but it appears to really needs updated and better maintained. Positives: it's a fun concept for a hotel, it's close to the train station, the bed was comfy. The food was nice (if/when it arrived). Negatives: the hotel seems to need a paint job and a number of shared space fittings need updated (broken windows and glass on elevator lift). Whilst there are some nice members of staff, nobody seems to know what's going on, particularly for breakfast. The breakfast doesn't get served until 8 and even going down straight away it took 40 mins for a smoothie bowl and a croissant which really isn't ideal when you have already a late start for breakfast. I unfortunately was also given out of date UHT milk for my tea. One day my breakfast order was just forgotten with only 4 tables occupied. The rooms are not terribly well sound proofed so I could hear the reception and people in the corridor singing loudly on the Friday night. Again they could really do with a fresh paint and for marks and fittings to be updated. I get the impression that the hotel is quite understaffed as there was only one staff member available for both check out at 7.45 am which was a challenge when one guest wanted to check out and the other was trying to get an early breakfast (which had not been communicated between the staff from the previous day). All in all, whilst this place has promise and photographs well, I would advise against staying here until they update and upgrade the hotel and improve staffing. Sorry hotel not hotel, I hope you can improve in future.

My experience in this hotel was really nice. It's located near the city center and the metro station and you can practically have everything you need (supermarkets, shops, food) within a few minutes on foot. All the stuff is really kind and helpful for anything it may occur during your stay in the hotel. Breakfast has not a big variety of drinks and food but it's still really good. My only complaint about this hotel is that there is no fridge in the room, which you really going to need if you are staying for more than 5 days. All in all, I really enjoyed my stay in days inn and I would definitely visit this hotel again.

Stayed here for one evening and enjoyed the comfort of the bed and the excellent front-desk service. The location seemed isolated from town. While it had AC, I couldn’t get the room to feel cool as the thermostat only allows for changes of +/- 3 degrees from whatever central temp they have programmed. While I wasn’t a fan of the service in the restaurant, I was happy in the hotel and bar.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer