a&o Salzburg Hauptbahnhof

a&o Salzburg Hauptbahnhof Reviews

a&o Salzburg Hauptbahnhof

Fanny-von-Lehnert-Straße 4, Salzburg, Salzburg State, 5020, AustriaView Hotel Details
a&o Salzburg Hauptbahnhof
a&o Salzburg Hauptbahnhofa&o Salzburg Hauptbahnhofa&o Salzburg Hauptbahnhof
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a&o Salzburg Hauptbahnhof Guest Reviews

3.9/5
Good
132 review
Verified reviews
Location4.3
Amenities3.6
Service3.7
Cleanliness3.9
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All reviews(132)
Positive reviews(114)
Reviews with photos/video(37)
Clean and tidy(27)
Awesome stay(25)
Easy to get around(25)
Close to train station(23)
Awesome rooms(22)
Too noisy(8)
Convenient for shopping(6)
Luggage delivery service(4)
Negative reviews(18)
Kate ch
Bed In 6-Bed Mixed Dormitory Room
Stayed in Feb 2025
Travel with friends
8 review
4.5/5
Great
Posted on Mar 8, 2025
Its service is good,friendly. Have a little nice kitchen can cook and hot pot.  Have refrigerated space for food, named your room and name on the bag. The hostel is really meaner center station,by walk just 4mins. To the shops and restaurants are nearby,by walk is 3 minutes.
Response from Property: Dear Kate ch,Thank you for your kind words regarding our service and facilities. We are glad you enjoyed the kitchen amenities and our convenient location. We look forward to welcoming you back for another enjoyable stay.Best regards,Sven Drave(general manager)
BeccaaaaaL
Bed In 6-Bed Mixed Dormitory Room
Stayed in Dec 2024
Solo travellers
14 review
4.0/5
Very Good
Posted on Feb 2, 2025
Everything is perfecto except a snoring roommate. I booked 2 nights at this hostel. The location is just 10mins from Salzburg main (train) station. Facilities were clean & their staffs were friendly. The common areas were cozy and the atmosphere made it easy to meet other travelers. The only downside was my snoring roomate whom I found out he was at the wrong bed. The 1st night he started to snore from 10pm to 4am, non stop. The 2nd night from 1am till morning 🙄 His snoring made the rest of us a bit hard to sleep. If you're a light sleeper, bringing earplugs might be a good idea.
6/7
Response from Property: Dear BeccaaaaaL,Thank you for taking the time to share your experience at a&o Salzburg Hauptbahnhof. We are delighted to hear that you enjoyed our convenient location, clean facilities, and friendly staff. It is wonderful to know that you found our common areas cozy and conducive for meeting fellow travelers.We understand that noise can sometimes be an issue in shared accommodations, especially with roommates who may not be in their assigned beds. We appreciate your suggestion regarding earplugs for light sleepers, as it can indeed enhance the comfort of your stay. We hope this did not overshadow your overall experience, and we look forward to welcoming you back in the future for another enjoyable visit.Best regards,Sven Drave(general manager)
Guest User
Twin Room
Stayed in Dec 2024
Solo travellers
41 review
4.0/5
Very Good
Posted on Jan 27, 2025
Normal option for a cheap short stay. Had some misunderstanding with a receptionist but then solved the problem through the management
Response from Property: Dear Guest,Thank you for your feedback. We're pleased to hear that you found our hotel a suitable choice for your stay. We appreciate your understanding regarding the initial misunderstanding with our receptionist and are glad the issue was resolved.Best regards,Sven Drave(general manager)
Farhana Manan
Twin Room
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Hotel very close with OBB station. Verry recommend for stay. Best to stay. Receptionist very helpful
YFY
Twin Room
Stayed in Nov 2024
Family
18 review
4.0/5
Very Good
Posted on Dec 25, 2024
Convenient location... close to Salzburg HBF, cafe and shops
Guest User
Twin Room
Stayed in Sep 2024
Solo travellers
31 review
1.0/5
Posted on Oct 13, 2024
NOT RECOMMENDED! NOT RECOMMENDED! NOT RECOMMENDED! VERY BAD SERVICE ATTITUDE! Receptionist lady took her sweet time on the phone and leave the guest to stand in front of counter. Dun even greet the customer. As know it is just a youth hostel, not to expect that they can provide professional service as a hotel. Unfortunately, it is just like a primary/ secondary school environment. In the evening, there is a kindergarten kids activity going on at the common area. And, some kiddos knocked the room door and running away. And, one of the technician was insisted to enter room to change shower head during my stay. If I could give a ZERO MARK will be best to them. Lastly, I would recommend trip.com user to book other hotel nearby but not this “prison” room.
Guest User
Bed In 6-Bed Mixed Dormitory Room
Stayed in Feb 2025
Solo travellers
1 review
4.2/5
Very Good
Posted on Mar 16, 2025
Was really nice, although rooms are smaller than the other hostel in the city. There is a toilet and shower in the room, unlike the other hostel in the city. USB charging didn't work next to the bed or in the bar area, which was a bit disappointing.
Response from Property: Dear Guest, Thank you for your positive feedback. We appreciate your comments regarding our room amenities and apologize for the inconvenience with the USB charging points. Your insights are valuable to us as we strive to enhance our guest experience. Best regards, Sven Drave(general manager)
Guest User
Quadruple Room
Stayed in Feb 2025
Travel with friends
1 review
3.2/5
Posted on Mar 15, 2025
The location was good but most of the electric ports were tapped so that we cannot use them
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased that you found our location convenient. However, we regret to hear about the issues you experienced with the electrical outlets, and we appreciate your bringing this to our attention.Best regards,Sven Drave(general manager)
Qonita Anjani
Twin Room
Stayed in Jan 2025
Couples
1 review
1.0/5
Posted on Feb 25, 2025
The staff was rude. As we arrived early, we need to pay to store our luggage in the reception 😔
Response from Property: Dear Qonita Anjani,Thank you for sharing your feedback. I sincerely apologize for your experience with our staff and understand your frustration regarding our luggage storage policy, which is in place for security reasons. Your comments are valued and will be reviewed.Best regards,Sven Drave(general manager)
Abdul_Hameed_Mohammed
Bed In 6-Bed Mixed Dormitory Room
Stayed in Aug 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Oct 23, 2024
Good place to stay. Very neat and clean. Abit of fancy looking.
wx1990
Twin Room
Stayed in Nov 2024
Couples
16 review
3.5/5
Posted on Feb 5, 2025
Great location. It is not able to able to check even after 3pm. The room is only ready in the evening. There is no free luggage storage despite having a luggage storage room for tour group
Response from Property: Dear wx1990,Thank you for your feedback. I regret that your check-in experience did not meet expectations, as our standard check-in time is indeed set for 3 PM. Additionally, the luggage storage policy is in place to cater to our guests effectively.Best regards,Sven Drave(general manager)
Anonymous User
Bed In 6-Bed Mixed Dormitory Room
Stayed in Nov 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Dec 29, 2024
The bed, blanket and pillow are very comfortable. I had a very good sleep. However, there is no privacy because there is no cover up curtain for every bed. And also no in room locker provider. Additionally, the bathroom does not have an air vantilator, I barely can't breathe. Beside than that, over all are good. The entire system is just like a hotel.
Guest User
Twin Room
Stayed in Nov 2024
Travel with friends
9 review
3.0/5
Posted on Dec 21, 2024
If u arrive before check in time, u need to pay for the lockers to store ur luggage coz the free space is only for group users. So not fair!
Guest User
Bed In 6-Bed Mixed Dormitory Room
Stayed in Dec 2024
Solo travellers
5 review
4.2/5
Very Good
Posted on Feb 3, 2025
Averagely okay for a solo traveler and may be a good option for a group or family
Response from Property: Dear Guest, Thank you for your feedback. We are glad to hear that you found our hotel to be a suitable option for solo travelers and potentially for groups or families. We hope to welcome you back in the future. Best regards, Sven Drave (general manager)
Anonymous User
Twin Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Good location to stay