Grand Alora Hotel Reviews

Big room & comfy bed.Very polite reception staff counter and cafe.

*************. Best cuti2 kat alor setar. Hotel pun ok selesa buat kami sekeluarga. Bfast pun sedap. Tq Grand Alora Alor Setar. Staff pun baik2 semuanya.

Ok. Just spend 1 night here, not much can comment.

My feedback solely for the hotel Owner! They must invest in Maintenance and Repair heavily and immediately or Risk hotel closure as many guests like me will never repeat the visit again. You have fantastic and committed staff who despite the continuous complaints from guests, were still smiling! How much is their Pay, I wonder for still working in this deteriorating hotel. I had a few complaints about the room, quickly the staff attended. Superb, but there were some long term problems, apparently no hot water already for sometime! They will bring bucket of water for you to shower! But the timing only in the evening not morning! My toilet ceiling was leaking as per photo, can you imagine what kind of water dropping on your head.

Good location.. near all the amenities.. good breakfast with many of food varieties.. this is 2nd time stay here.. will repeat again soon

Due to my allergies, i asked them to vacuum again the floor and the housekeeper very quick for action. they have dimsum for breakfast. all great.

Good location...view from the highest floor also nice Value foe money

Cleanliness not really in good condition at the toilet. Others good. Breakfast just nice.

The hotel offers a beautiful, mesmerizing view of the paddy fields. The rooms are super clean and cozy, and breakfast includes a delicious variety of foods. Just across the street, there are many stalls offering a wide range of local dishes. Highly recommended!

Hotel was ok since the price was reduced. But it was poorly maintain. The cupboard was chipped, the shower drain was clogged and the towel need to be change. The room a little dark and need to have more lighting. Parking area need to readjust, big car have problem getting into the slot

The stay was okay but has deteriorated over a year as compared to my last trip in Dec2023.  The room is dark (prefer more white light). This time I realized that there was no fridge in my room. The curtain rail is falling, the toilet shower glass door cannot close properly, and lastly water drainage system is flowing very slow.  Breakfast was not good.  Pros: the room is big and bed is big. Aircond is cold enough.

Hotel room no ceiling lights . A lot of malay hawker nearby lobby

A bit away from the town area but the room is comfortable..near to other facilities..lotis hypermarket juat upfront to this hotel

Overall pretty good. Just a few areas for improvement. 1. Insufficient lighting in the room. No ceiling downlight or wall lights for brighter environment 2. No proper working desk lighting to enable night working environment. This is a very fundamental mistake as service industry .