Sanya Baohong Hotel

Sanya Baohong Hotel Reviews

Sanya Baohong Hotel

No. 18 Haiyun Road, Sanya, ChinaView Hotel Details
Sanya Baohong Hotel
Sanya Baohong HotelSanya Baohong HotelSanya Baohong Hotel
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Sanya Baohong Hotel Guest Reviews

4.5/5
Great
1567 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(1567)
Positive reviews(1484)
Reviews with photos/video(383)
Friendly front desk staff(148)
Delicious breakfast(101)
Great swimming pool(82)
Loved the beach(30)
Luxurious(29)
Close to beach(25)
Negative reviews(83)
Alice
Comfort King Room
Stayed in 2024年5月
Friends
2 review
5.0/5
Outstanding
Posted on 2024年5月5日
I had a lovely stay, again! Lovely hotel, nice location and tasty breakfast. :)
Response from Property: Dear guest, thank you for your praise of our hotel. Our hotel is 100 meters away from the Dadonghai Sea, about an eight-minute walk. It has a tropical style swimming pool of more than 1,000 square meters. As a foreign guest hotel, it is deeply loved by European, American and Southeast Asian guests. Breakfast is Chinese and Western. There are 60 to 70 varieties of self-service stores, parking is convenient, there are more than 400 berths, transportation is convenient, and shopping is convenient.We adhere to the concept of customer first and service first.If you are dissatisfied during your stay, please contact the duty manager or general manager through the switchboard in time. We will resolve your request quickly and effectively. Thank you again for your affirmation and wish you all your wishes come true.
Guest User
Deluxe Mountain View Suite King Bed Room
Stayed in 2024年2月
Solo travellers
47 review
4.5/5
Great
Posted on 2024年2月26日
It is an old luxury hotel. The room was nice but it requires a change of some furniture. The gym is very old and the windows in the room should be fixed as well. The same goes for the carpets throughout the hotel. However, all upgrades. will increase the price of the hotel. Enjoy the old luxury for a fraction of the price.
6/8
Response from Property: Dear guest, thank you for your review of our Baohong Hotel!The hotel is located in the core business district where land is at a premium, just a stone's throw away from Dadonghai Beach and Summer Depar**ent Store. It stands at the foot of Luhuitou Mountain, Sanya's iconic attraction. There are ample parking spaces for guests to park, and the stylish and smart swimming pool is surrounded by In tropical garden.We are dedicated to providing you with more satisfactory services.There is no perfect company or person. Here is a warm reminder to friends. If you are not satisfied during the check-in process, please contact our front desk or duty manager in time. We will solve your appeal properly and timely to ensure that every guest The best experience is our responsibility and honor. I wish you all your wishes come true.
FEDORB
Deluxe Business King Room
Stayed in 2024年2月
Friends
76 review
2.7/5
Posted on 2024年2月10日
Where is deposit ? Are you going to back or cheat this amount ?
Response from Property: Dear foreign guests, first of all, I deeply apologize for the inconvenience this has caused you. Generally, for online guaranteed orders, after we pass the backend review, the platform will automatically refund your deposit, but there will be a time lag in the refund. On the one hand, we will strengthen the review in a timely manner to avoid incomprehension caused by failure to refund the security deposit in time. Here to remind friends, if you have any unresolved problems during or after your stay, please contact our duty manager directly through the switchboard. We will solve your problem promptly and properly. We insist on the cost-effectiveness of hotels of the same grade in the Dadonghai area. It is higher and has more complete facilities, but we know that whether it is a domestic guest or a foreign guest, if we cannot sincerely provide satisfactory service to the guest, the guest will eventually abandon us. We apologize to you again and wish you a happy Chinese New Year.
Guest User
Standard King Room
Stayed in 2024年5月
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2024年5月16日
xiao zhou is very good reception manager, who helped in any question about my staying in hotel baohong! i can recommend hotel baohong for visiting! nice, comfortable and clean place!
Response from Property: Dear guest, thank you for your favorable review of Sanya Baohong Hotel. Our hotel is 100 meters away from the Dadonghai Sea, about an eight-minute walk. It has a tropical style swimming pool of more than 1,000 square meters. As a foreign hotel, it is deeply loved by European, American and Southeast Asian guests. , there are sixty to seventy varieties of Chinese and Western breakfast buffets, parking is convenient, there are more than 400 berths, transportation is convenient, and shopping is convenient.We adhere to the concept of customer first and service first.If you are dissatisfied during your stay, please contact the duty manager or general manager through the switchboard in time. We will resolve your request quickly and effectively. Thank you again for your affirmation and wish you all your wishes come true.
MOHAMED
Standard Twin Room
Stayed in 2024年5月
Family
2 review
4.2/5
Very Good
Posted on 2024年5月6日
Actually it’s not our first time we stayed in this hotel. We really like it : good location to everything what you need : beach , swimming pool , restaurants , etc … highly recommended ! Only I have one comment about need speaking English staff will be very helpful ! We will sure if we come back to sanya we will book again there .
Response from Property: Dear guest, thank you for your favorable review of Sanya Baohong Hotel. Our hotel is 100 meters away from the Dadonghai Sea, about an eight-minute walk. It has a tropical style swimming pool of more than 1,000 square meters. As a foreign hotel, it is deeply loved by European, American and Southeast Asian guests. , there are sixty to seventy varieties of Chinese and Western breakfast buffets, parking is convenient, there are more than 400 berths, transportation is convenient, and shopping is convenient.We adhere to the concept of customer first and service first.If you are dissatisfied during your stay, please contact the duty manager or general manager through the switchboard in time. We will resolve your request quickly and effectively. Thank you again for your affirmation and wish you all your wishes come true.
Matiiilde
Superior Queen Room
Stayed in 2024年4月
Solo travellers
3 review
3.7/5
Posted on 2024年5月2日
The hotel is nice, but no one speaks English at all, the bed is very hard, not all the lights were working in my room; anyways they clean the room everyday and also give beach towels which is nice, and breakfast is okay It’s very convenient to go to the beach and there are a lot of places to eat just outside the hotel, also The bus station is close. The pool is nice, but there are not enough sunbeds and the sunbeds are really hard
Response from Property: Dear guest, thank you for choosing to stay at Sanya Baohong Hotel. Your information has been fed back to the relevant depar**ents and will be rectified and improved to ensure that every guest has a comfortable stay.We will also learn from the strengths of other hotels.We adhere to the concept of customer first and service first.If you are dissatisfied during your stay, please contact the duty manager or general manager through the switchboard in a timely manner, and we will resolve your concerns quickly and effectively.Finally, we sincerely thank you for your valuable opinions and supervision on improving our work, and we look forward to your stay again!
WAQAS
Deluxe Queen Room
Stayed in 2023年9月
Business travellers
1 review
1.2/5
Posted on 2023年9月25日
If you are a foreigner this hotel is not recommend for you!!! Poor quality services and dishonest behavior. Location of this hotel is good enough but quality of the services this hotel provides is so bad. Customer service or reception is not cooperative and you have to wait more than 30 minutes for registration even no one in the line there. Room is dirty and smelly, towels were directly, bed was small and they attached sofa with it to make bigger. Even 11:30 am at the check-out day they deactivated the card and deactivated the electricity to let me check out early. While I visited the reception they just activated the card only just to take my stuff out but still there was no electricity. No electricity sockets on sides of bed to charge the phone Highly disappointed This hotel requested 300 RMB security which were more than actual Price of one night stay. During check out they didn't provide me the security deposit on time and asked me to wait for 30 minutes to 60 minutes which make me late to get the flight. My deposit is still with them. 如果你是外国人,不推荐你住这家酒店!!!服务质量差,行为不诚实。 这家酒店的位置很好,但提供的服务质量太差了。客服或接待不配合,即使没有人排队,你也要等30多分钟才能注册。 房间又脏又臭,毛巾是直接的,床很小,他们把沙发和它连在一起让它变大。甚至在退房当天上午11:30,他们也停用了卡和电源,让我提前退房。当我参观接待处时,他们只是激活了卡,只是为了把我的东西拿出来,但仍然没有电。非常失望 这家酒店要求300元人民币的安保,这比一晚的实际价格还高。 在办理登机手续时,他们没有按时给我押金,让我等30到60分钟,这让我迟到了。 我的押金还在他们那里。
6/7
Response from Property: Dear guests, hello! Thank you for choosing to stay at Baohong Hotel. We are sorry that we could not give you a satisfactory stay experience. The incident reported by you has been verified by the hotel's relevant depar**ents, and check-in and check-out procedures are carried out normally. We deeply apologize if there is any problem with inadequate service. The hotel will strengthen staff training, improve service speed and quality, and provide guests with a satisfactory experience. We hope you can accept our most sincere apology. Looking forward to your next visit and wish you a pleasant stay.
Federico
Superior Queen Room
Stayed in 2024年3月
Solo travellers
2 review
5.0/5
Outstanding
Posted on 2024年4月3日
Very nice hotel. Very close to the beach! The pool is across the street.
Response from Property: Dear guest, thank you for your recognition of our Baohong Hotel!The hotel is located in the core business district where land is at a premium, just a stone's throw away from Dadonghai Beach and Summer Depar**ent Store. It stands at the foot of Luhuitou Mountain, Sanya's iconic attraction. There are ample parking spaces for guests to park, and the stylish and smart swimming pool is surrounded by In tropical garden.We are dedicated to providing you with more satisfactory services.There is no perfect company or person. Here is a warm reminder to friends. If you are not satisfied during the check-in process, please contact our front desk or duty manager in time. We will solve your appeal properly and timely to ensure that every guest The best experience is our responsibility and honor. I wish you all your wishes come true.
dentep
Comfort King Room
Stayed in 2023年6月
Couples
5 review
3.2/5
Posted on 2023年6月26日
We stayed for 8 nights in Baohong hotel. Here are the pros: - good location, nearby restaurants and nice beach - clean rooms, always fast and on time Cons: - the breakfast is terrible. It’s always cold and no variations. For 118 CNY you could have created something better. - the bed is terrible. Feels like you are laying on a wooden plank. - no English whatsoever, learn Chinese 🤦♂️ - no private beach as it was before, nowhere to lay down - swimming pool doesn’t get clean at all, it’s super dirty with leaves and grass
Response from Property: Hello, dear guests! Thank you for choosing to stay at Baohong Hotel. We also apologize for your stay experience. Regarding your feedback, we attach great importance to it, and relevant depar**ents have also put forward relevant rectification plans as soon as possible, and asked for a specific time for implementation. If you have any questions during your stay, you can report them to the front desk, and the hotel has a 24-hour duty manager to solve the problem for you. Finally, I sincerely thank you for your valuable opinions and supervision of our work improvement, and look forward to your stay again!
Guest User
Standard King Room
Stayed in 2024年3月
Couples
8 review
5.0/5
Outstanding
Posted on 2024年3月31日
Ideal location close to the beach , restaurants and bus service ,
Response from Property: Dear guest, thank you for your recognition of our Baohong Hotel!The hotel is located in the core business district where land is at a premium, just a stone's throw away from Dadonghai Beach and Summer Depar**ent Store. It stands at the foot of Luhuitou Mountain, Sanya's iconic attraction. There are ample parking spaces for guests to park, and the stylish and smart swimming pool is surrounded by In tropical garden.We are dedicated to providing you with more satisfactory services.There is no perfect company or person. Here is a warm reminder to friends. If you are not satisfied during the check-in process, please contact our front desk or duty manager in time. We will solve your appeal properly and timely to ensure that every guest The best experience is our responsibility and honor. I wish you all your wishes come true.
Nonkululeko Bongiwe
Superior Queen Room
Stayed in 2023年10月
Solo travellers
1 review
3.5/5
Posted on 2023年10月3日
Check-in took a long time and I had to keep going downstairs to ask questions about things they should have informed me about when I checked-in. When I used the phone, they would giggle and hang up even though I used the translation app voice.
Response from Property: Hello dear guests!Thank you for choosing to stay at Baohong Hotel.We also sincerely apologize for your experience during this stay.Your information has been fed back to the relevant depar**ents and rectifications and improvements will be made to ensure that every guest has a comfortable experience.From now on, we will also strengthen the training of our employees, improve service speed and quality, and provide guests with a satisfactory experience. We hope you can accept our most sincere apology.We look forward to your visit again so that we can provide you with better service.
Guest User
Standard Twin Room
Stayed in 2023年10月
Friends
18 review
4.2/5
Very Good
Posted on 2023年10月5日
This was the second time I stayed here. The room is a well furnished, spacious room with a large bathroom. The staff took a long time with check in, the first staff member didn’t seem to know what to do. They could not speak English. But the staff were generally friendly and very helpful. The swimming pool is in the grounds of the sister hotel across the road. Good location close to Dadonghai beach. Good value
Response from Property: Dear guests, hello!We are honored that you have given Baohong Hotel your recognition, and we are also very happy that our service can be praised by you. The hotel adheres to the service tenet of "Come to Baohong and stay with confidence" and strives to give every guest a pleasant vacation experience. , we look forward to your next stay and full praise, and wish you a happy life.
Imala Daruom
Standard Twin Room
Stayed in 2023年10月
Solo travellers
2 review
5.0/5
Outstanding
Posted on 2023年10月4日
Nice hotel, clean and helpful employees. I will recommend it to everyone. Great and nice stay.
Response from Property: Dear guests, hello!Thank you very much for your review. Sanya Baohong Hotel has been committed to serving each of our guests attentively. It is our unremitting pursuit to ensure that guests stay at ease and have fun in the hotel.We look forward to your next stay and wish you a happy life.
Ali al hadi
Comfort King Room
Stayed in 2023年1月
Couples
67 review
2.2/5
Posted on 2023年1月23日
The room smelled horrible , There is no renovation inside the hotel as it was said , The bed and pillow are not comfortable . As a price of 720 per night this amount is not worth it
Response from Property: Dear guests: Hello! First of all thank you for taking your precious time to leave your review here. Sanya Baohong Hotel is located in the core area of the beautiful Dadonghai Tourist Resort, with a superior geographical location. The hotel is extremely convenient for shopping, food, entertainment, transportation and tourism. Sanya Baohong Hotel sincerely looks forward to your coming again! I wish you and your family all the best and a happy day!
DanDeLioness
Deluxe Courtyard King Bed Room
Stayed in 2023年1月
Friends
50 review
4.5/5
Great
Posted on 2023年1月24日
Excellent location. About 8 minutes walk to Dadonghai Beach and 15 minutes walk to Dolphin Sports Bar & Grill. The room is spacious enough but the scent of the room and the carpet along the corridor are very musty. The bed is quite hard and feels like sleeping on a piece of board. I don't recommend if you are someone who needs comfort to fall asleep.
Response from Property: Dear guests: Hello! First of all thank you for taking your precious time to leave your review here. Sanya Baohong Hotel is located in the core area of the beautiful Dadonghai Tourist Resort, with a superior geographical location. The hotel is extremely convenient for shopping, food, entertainment, transportation and tourism. Sanya Baohong Hotel sincerely looks forward to your coming again! I wish you and your family all the best and a happy day!